An Emotional Design Model for Future Smart Product Based on Grounded Theory

Recently, smart products have not only demonstrated more functionality and technical capabilities but have also shown a trend towards emotional expression. Emotional design plays a crucial role in smart products as it not only influences users’ perception and evaluation of the product but also promo...

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Main Authors: Chiju Chao, Yu Chen, Hongfei Wu, Wenxuan Wu, Zhijie Yi, Liang Xu, Zhiyong Fu
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/11/7/377
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author Chiju Chao
Yu Chen
Hongfei Wu
Wenxuan Wu
Zhijie Yi
Liang Xu
Zhiyong Fu
author_facet Chiju Chao
Yu Chen
Hongfei Wu
Wenxuan Wu
Zhijie Yi
Liang Xu
Zhiyong Fu
author_sort Chiju Chao
collection DOAJ
description Recently, smart products have not only demonstrated more functionality and technical capabilities but have also shown a trend towards emotional expression. Emotional design plays a crucial role in smart products as it not only influences users’ perception and evaluation of the product but also promotes collaborative communication between users and the product. In the future, emotional design of smart products needs to be regarded as an important comprehensive design issue, rather than simply targeting a specific element. It should consider factors such as design systems, values, business strategies, technical capabilities, design ethics, and cultural responsibilities. However, currently, there is a lack of a design model that combines these elements. Currently, there are numerous practices in emotional design for smart products from different perspectives. They provide us an opportunity to build a comprehensive design model based on a large number of design case studies. Therefore, this study employed a standardized grounded theory approach to investigate 80 smart products and conducted interviews with 12 designers to progressively code and generate a design model. Through the coding process, this research extracted 547 nodes and gradually formed 10 categories, ultimately resulting in a design model comprising 5 sequential steps. This model includes user requirements, concept definition, design ideation, design implementation, and evaluation, making it applicable to most current and future emotional design issues in smart products.
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spelling doaj.art-6b7be4d13f154fa2ab229e28b048c46b2023-11-18T21:36:21ZengMDPI AGSystems2079-89542023-07-0111737710.3390/systems11070377An Emotional Design Model for Future Smart Product Based on Grounded TheoryChiju Chao0Yu Chen1Hongfei Wu2Wenxuan Wu3Zhijie Yi4Liang Xu5Zhiyong Fu6Academy of Art and Design, Tsinghua University, Beijing 100084, ChinaAcademy of Art and Design, Tsinghua University, Beijing 100084, ChinaAcademy of Art and Design, Tsinghua University, Beijing 100084, ChinaCentral Academy of Fine Arts, Beijing 100105, ChinaSchool of Future Design, Beijing Normal University, Beijing 100091, ChinaCollege of Education, Zhejiang University of Technology, Hangzhou 310014, ChinaAcademy of Art and Design, Tsinghua University, Beijing 100084, ChinaRecently, smart products have not only demonstrated more functionality and technical capabilities but have also shown a trend towards emotional expression. Emotional design plays a crucial role in smart products as it not only influences users’ perception and evaluation of the product but also promotes collaborative communication between users and the product. In the future, emotional design of smart products needs to be regarded as an important comprehensive design issue, rather than simply targeting a specific element. It should consider factors such as design systems, values, business strategies, technical capabilities, design ethics, and cultural responsibilities. However, currently, there is a lack of a design model that combines these elements. Currently, there are numerous practices in emotional design for smart products from different perspectives. They provide us an opportunity to build a comprehensive design model based on a large number of design case studies. Therefore, this study employed a standardized grounded theory approach to investigate 80 smart products and conducted interviews with 12 designers to progressively code and generate a design model. Through the coding process, this research extracted 547 nodes and gradually formed 10 categories, ultimately resulting in a design model comprising 5 sequential steps. This model includes user requirements, concept definition, design ideation, design implementation, and evaluation, making it applicable to most current and future emotional design issues in smart products.https://www.mdpi.com/2079-8954/11/7/377smart productemotional designdesign modelgrounded theorydesign theoryintelligent product
spellingShingle Chiju Chao
Yu Chen
Hongfei Wu
Wenxuan Wu
Zhijie Yi
Liang Xu
Zhiyong Fu
An Emotional Design Model for Future Smart Product Based on Grounded Theory
Systems
smart product
emotional design
design model
grounded theory
design theory
intelligent product
title An Emotional Design Model for Future Smart Product Based on Grounded Theory
title_full An Emotional Design Model for Future Smart Product Based on Grounded Theory
title_fullStr An Emotional Design Model for Future Smart Product Based on Grounded Theory
title_full_unstemmed An Emotional Design Model for Future Smart Product Based on Grounded Theory
title_short An Emotional Design Model for Future Smart Product Based on Grounded Theory
title_sort emotional design model for future smart product based on grounded theory
topic smart product
emotional design
design model
grounded theory
design theory
intelligent product
url https://www.mdpi.com/2079-8954/11/7/377
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