Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective

The paper uses activity theory for understanding and managing the complexity involved in the transition of a product-service organization from closed to the technology-mediated open mode of innovation. In particular, activity theory is used to facilitate the alignment of the open innovation model ad...

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Main Authors: Emmanuel D. Adamides, Nikos I. Karacapilidis, Konstantinos Konstantinopoulos
Format: Article
Language:English
Published: MDPI AG 2021-12-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/9/4/91
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author Emmanuel D. Adamides
Nikos I. Karacapilidis
Konstantinos Konstantinopoulos
author_facet Emmanuel D. Adamides
Nikos I. Karacapilidis
Konstantinos Konstantinopoulos
author_sort Emmanuel D. Adamides
collection DOAJ
description The paper uses activity theory for understanding and managing the complexity involved in the transition of a product-service organization from closed to the technology-mediated open mode of innovation. In particular, activity theory is used to facilitate the alignment of the open innovation model adopted with the organization’s dominant argumentation scheme by developing nested representations of the innovation process in the traditional closed mode, as well as in the user-led innovation and user co-creation modes, associated with product- and service-provision operations, respectively. For all cases, we concentrate on the argumentation-in-innovation activity and its context. We arrive at insights about the process of Activity Based Analysis (ABA) in this endeavor and the issues raised through action research in a product-service firm in the food and beverages sector, aiming at adopting an open innovation strategy implemented in the innovation community mode.
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spelling doaj.art-6bd7cc7b26464b3eadf87fb0f16cd9852023-11-23T10:47:46ZengMDPI AGSystems2079-89542021-12-01949110.3390/systems9040091Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems PerspectiveEmmanuel D. Adamides0Nikos I. Karacapilidis1Konstantinos Konstantinopoulos2Industrial Management & Information Systems Lab, MEAD, University of Patras, 26504 Patras, GreeceIndustrial Management & Information Systems Lab, MEAD, University of Patras, 26504 Patras, GreeceIndustrial Management & Information Systems Lab, MEAD, University of Patras, 26504 Patras, GreeceThe paper uses activity theory for understanding and managing the complexity involved in the transition of a product-service organization from closed to the technology-mediated open mode of innovation. In particular, activity theory is used to facilitate the alignment of the open innovation model adopted with the organization’s dominant argumentation scheme by developing nested representations of the innovation process in the traditional closed mode, as well as in the user-led innovation and user co-creation modes, associated with product- and service-provision operations, respectively. For all cases, we concentrate on the argumentation-in-innovation activity and its context. We arrive at insights about the process of Activity Based Analysis (ABA) in this endeavor and the issues raised through action research in a product-service firm in the food and beverages sector, aiming at adopting an open innovation strategy implemented in the innovation community mode.https://www.mdpi.com/2079-8954/9/4/91open innovationactivity systemtechnology-mediated argumentationuser-led innovationco-creation
spellingShingle Emmanuel D. Adamides
Nikos I. Karacapilidis
Konstantinos Konstantinopoulos
Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective
Systems
open innovation
activity system
technology-mediated argumentation
user-led innovation
co-creation
title Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective
title_full Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective
title_fullStr Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective
title_full_unstemmed Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective
title_short Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective
title_sort argumentation schemes in technology mediated open innovation product service models an activity systems perspective
topic open innovation
activity system
technology-mediated argumentation
user-led innovation
co-creation
url https://www.mdpi.com/2079-8954/9/4/91
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AT nikosikaracapilidis argumentationschemesintechnologymediatedopeninnovationproductservicemodelsanactivitysystemsperspective
AT konstantinoskonstantinopoulos argumentationschemesintechnologymediatedopeninnovationproductservicemodelsanactivitysystemsperspective