The influence of service quality, fair price and restaurant environment on customer loyalty in the restaurant’s industry at Ho Chi Minh City after Covid-19 pandemic

The purpose of this research is to examine the influence of Service Quality (SQ), Fair Price (FP) and Restaurant Environment (RE) on Customer Loyalty (LOY), via the mediating role of Customer Satisfaction (SAT) in the context of the restaurant industry at Ho Chi Minh City after Covid-19 pandemic, by...

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Bibliographic Details
Main Author: Hà Nam Khánh Giao
Format: Article
Language:Vietnamese
Published: TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH 2023-02-01
Series:Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh
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Online Access:https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/2269

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