A text-messaging chatbot to support outdoor recreation monitoring through community science

Public land managers depend on reliable and readily available data about outdoor recreation in parks and greenspaces. However, traditional recreation monitoring techniques including visitor surveying and counting cannot be implemented over large spatial and temporal scales, especially in remote and...

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Main Authors: Emilia H. Lia, Monika M. Derrien, Samantha G. Winder, Eric M. White, Spencer A. Wood
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Digital Geography and Society
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666378323000119
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author Emilia H. Lia
Monika M. Derrien
Samantha G. Winder
Eric M. White
Spencer A. Wood
author_facet Emilia H. Lia
Monika M. Derrien
Samantha G. Winder
Eric M. White
Spencer A. Wood
author_sort Emilia H. Lia
collection DOAJ
description Public land managers depend on reliable and readily available data about outdoor recreation in parks and greenspaces. However, traditional recreation monitoring techniques including visitor surveying and counting cannot be implemented over large spatial and temporal scales, especially in remote and undeveloped settings where monitoring is costly. To fill these data gaps, and thereby inform decision-making, this study develops and tests the efficacy of a novel recreation monitoring technique that engages visitors in data collection using a chatbot and text-messages. Drawing on knowledge and methods from community science and crowdsourcing, we present a relatively low-cost and low-barrier approach to counting and characterizing recreational visits on public lands. In an 18-month pilot implementation on a national forest in Washington, USA, we found that crowdsourced data collected using the chatbot were consistent with results of controlled counts and in-person surveys. Furthermore, some sites received relatively high participation rates, up to 12% of recreating parties, regardless of cellular connectivity at the site. This study, which is the first to engage public land usersin community science using a text-messaging chatbot for the purposes of studying outdoor recreation, demonstrates the potential for technology to support new community science approaches that involve visitors in land stewardship and the development of recreation monitoring systems.
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spelling doaj.art-6c3b952cbcd14fadb61002d8b082f1522023-12-21T07:37:27ZengElsevierDigital Geography and Society2666-37832023-12-015100059A text-messaging chatbot to support outdoor recreation monitoring through community scienceEmilia H. Lia0Monika M. Derrien1Samantha G. Winder2Eric M. White3Spencer A. Wood4Outdoor Recreation & Data Lab, University of Washington, Seattle, WA, USA; Corresponding author.USDA Forest Service, Pacific Northwest Research Station, Seattle, WA, USAOutdoor Recreation & Data Lab, University of Washington, Seattle, WA, USAOutdoor Recreation & Data Lab, University of Washington, Seattle, WA, USA; USDA Forest Service, Pacific Northwest Research Station, Seattle, WA, USA; eScience Institute, University of Washington, Seattle, WA, USA.; USDA Forest Service, Pacific Northwest Research Station, Portland, OR, USAOutdoor Recreation & Data Lab, University of Washington, Seattle, WA, USA; eScience Institute, University of Washington, Seattle, WA, USA.Public land managers depend on reliable and readily available data about outdoor recreation in parks and greenspaces. However, traditional recreation monitoring techniques including visitor surveying and counting cannot be implemented over large spatial and temporal scales, especially in remote and undeveloped settings where monitoring is costly. To fill these data gaps, and thereby inform decision-making, this study develops and tests the efficacy of a novel recreation monitoring technique that engages visitors in data collection using a chatbot and text-messages. Drawing on knowledge and methods from community science and crowdsourcing, we present a relatively low-cost and low-barrier approach to counting and characterizing recreational visits on public lands. In an 18-month pilot implementation on a national forest in Washington, USA, we found that crowdsourced data collected using the chatbot were consistent with results of controlled counts and in-person surveys. Furthermore, some sites received relatively high participation rates, up to 12% of recreating parties, regardless of cellular connectivity at the site. This study, which is the first to engage public land usersin community science using a text-messaging chatbot for the purposes of studying outdoor recreation, demonstrates the potential for technology to support new community science approaches that involve visitors in land stewardship and the development of recreation monitoring systems.http://www.sciencedirect.com/science/article/pii/S2666378323000119chatbottext-messagingoutdoor recreationvisitor monitoringcommunity sciencecrowdsourcing
spellingShingle Emilia H. Lia
Monika M. Derrien
Samantha G. Winder
Eric M. White
Spencer A. Wood
A text-messaging chatbot to support outdoor recreation monitoring through community science
Digital Geography and Society
chatbot
text-messaging
outdoor recreation
visitor monitoring
community science
crowdsourcing
title A text-messaging chatbot to support outdoor recreation monitoring through community science
title_full A text-messaging chatbot to support outdoor recreation monitoring through community science
title_fullStr A text-messaging chatbot to support outdoor recreation monitoring through community science
title_full_unstemmed A text-messaging chatbot to support outdoor recreation monitoring through community science
title_short A text-messaging chatbot to support outdoor recreation monitoring through community science
title_sort text messaging chatbot to support outdoor recreation monitoring through community science
topic chatbot
text-messaging
outdoor recreation
visitor monitoring
community science
crowdsourcing
url http://www.sciencedirect.com/science/article/pii/S2666378323000119
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