Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation

Purpose—The purpose of this research is to explore the direct relationship between the emotional intelligence of top management and the quality of strategic decisions they take for their companies. This relationship is further examined by the mediating role of open innovation in the context of intel...

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Main Authors: Haitham M. Alzoubi, Ramsha Aziz
Format: Article
Language:English
Published: Elsevier 2021-05-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/7/2/130
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author Haitham M. Alzoubi
Ramsha Aziz
author_facet Haitham M. Alzoubi
Ramsha Aziz
author_sort Haitham M. Alzoubi
collection DOAJ
description Purpose—The purpose of this research is to explore the direct relationship between the emotional intelligence of top management and the quality of strategic decisions they take for their companies. This relationship is further examined by the mediating role of open innovation in the context of intelligent information systems that can impact the way top managers take decisions. This research adopted a survey design as cross-sectional data were taken through questionnaires from top management of the UAE national banks. A final sample size of 213 questionnaires completed by managers was obtained and analyzed. As predicted, there was a strong, positive relationship between managers’ emotional intelligence and the quality of their strategic decisions. Open innovation has revolutionized the way top managers of banks take decisions that are later transformed into policies. Decision-makers are required to possess the skill of decision-making by being vigilant of their surroundings. Hence, they have emotional intelligence and intelligent information systems (IIS) only enhances the trait. IIS is the glorified version of open innovation that further contributes to the decision-making process and the quality of decisions. This research is one of a kind as no one has explored these dimensions of emotional intelligence in the UAE.
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spelling doaj.art-6c3c683414a848ca9ad656555acaa9fc2023-10-02T11:06:11ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312021-05-01713013010.3390/joitmc7020130Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open InnovationHaitham M. Alzoubi0Ramsha Aziz1School of Business, Skyline University College, Sharjah 1797, United Arab EmiratesCollege of Business & Economics, United Arab Emirates University, Al. Ain 00000, United Arab EmiratesPurpose—The purpose of this research is to explore the direct relationship between the emotional intelligence of top management and the quality of strategic decisions they take for their companies. This relationship is further examined by the mediating role of open innovation in the context of intelligent information systems that can impact the way top managers take decisions. This research adopted a survey design as cross-sectional data were taken through questionnaires from top management of the UAE national banks. A final sample size of 213 questionnaires completed by managers was obtained and analyzed. As predicted, there was a strong, positive relationship between managers’ emotional intelligence and the quality of their strategic decisions. Open innovation has revolutionized the way top managers of banks take decisions that are later transformed into policies. Decision-makers are required to possess the skill of decision-making by being vigilant of their surroundings. Hence, they have emotional intelligence and intelligent information systems (IIS) only enhances the trait. IIS is the glorified version of open innovation that further contributes to the decision-making process and the quality of decisions. This research is one of a kind as no one has explored these dimensions of emotional intelligence in the UAE.https://www.mdpi.com/2199-8531/7/2/130emotional intelligenceopen innovationintelligent information systemsquality of strategic decisionsUAE’s national banks
spellingShingle Haitham M. Alzoubi
Ramsha Aziz
Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
Journal of Open Innovation: Technology, Market and Complexity
emotional intelligence
open innovation
intelligent information systems
quality of strategic decisions
UAE’s national banks
title Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
title_full Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
title_fullStr Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
title_full_unstemmed Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
title_short Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
title_sort does emotional intelligence contribute to quality of strategic decisions the mediating role of open innovation
topic emotional intelligence
open innovation
intelligent information systems
quality of strategic decisions
UAE’s national banks
url https://www.mdpi.com/2199-8531/7/2/130
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