Customer perceived value in high growth firms
The past twenty years have seen increased importance attached to high growth firms (HGFs). Despite decades of research, our knowledge of HGFs remains limited. Scholars have asserted that a key differentiator of HGFs is their ability to create value for their customers, yet this relationship has gone...
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| Format: | Article |
| Language: | English |
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Universidad Nacional de Colombia
2018-12-01
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| Series: | Cuadernos de Economía |
| Subjects: | |
| Online Access: | https://revistas.unal.edu.co/index.php/ceconomia/article/view/68913 |
| _version_ | 1818284288966131712 |
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| author | Suzanne Mawson |
| author_facet | Suzanne Mawson |
| author_sort | Suzanne Mawson |
| collection | DOAJ |
| description | The past twenty years have seen increased importance attached to high growth firms (HGFs). Despite decades of research, our knowledge of HGFs remains limited. Scholars have asserted that a key differentiator of HGFs is their ability to create value for their customers, yet this relationship has gone untested. This paper makes an important contribution to the literature by empirically exploring this relationship. Drawing on comparative cohorts of HGFs and non-HGFs, this paper finds that HGFs were found to be much more likely than their non-HGF counterparts to be positively influencing customer perceived value, the creation of which is considered to be an important enabler of firm performance and growth. In addition to its empirical contribution to the high growth entrepreneurship literature, this paper raises issues for future research. |
| first_indexed | 2024-12-13T00:50:26Z |
| format | Article |
| id | doaj.art-6c83d799f6904117b465fd93b774eee0 |
| institution | Directory Open Access Journal |
| issn | 0121-4772 2248-4337 |
| language | English |
| last_indexed | 2024-12-13T00:50:26Z |
| publishDate | 2018-12-01 |
| publisher | Universidad Nacional de Colombia |
| record_format | Article |
| series | Cuadernos de Economía |
| spelling | doaj.art-6c83d799f6904117b465fd93b774eee02022-12-22T00:04:57ZengUniversidad Nacional de ColombiaCuadernos de Economía0121-47722248-43372018-12-01377575577810.15446/cuad.econ.v37n75.6891348026Customer perceived value in high growth firmsSuzanne Mawson0University of StirlingThe past twenty years have seen increased importance attached to high growth firms (HGFs). Despite decades of research, our knowledge of HGFs remains limited. Scholars have asserted that a key differentiator of HGFs is their ability to create value for their customers, yet this relationship has gone untested. This paper makes an important contribution to the literature by empirically exploring this relationship. Drawing on comparative cohorts of HGFs and non-HGFs, this paper finds that HGFs were found to be much more likely than their non-HGF counterparts to be positively influencing customer perceived value, the creation of which is considered to be an important enabler of firm performance and growth. In addition to its empirical contribution to the high growth entrepreneurship literature, this paper raises issues for future research.https://revistas.unal.edu.co/index.php/ceconomia/article/view/68913High growth firmsHGFentrepreneurshipcustomer perceived valuevalue creation |
| spellingShingle | Suzanne Mawson Customer perceived value in high growth firms Cuadernos de Economía High growth firms HGF entrepreneurship customer perceived value value creation |
| title | Customer perceived value in high growth firms |
| title_full | Customer perceived value in high growth firms |
| title_fullStr | Customer perceived value in high growth firms |
| title_full_unstemmed | Customer perceived value in high growth firms |
| title_short | Customer perceived value in high growth firms |
| title_sort | customer perceived value in high growth firms |
| topic | High growth firms HGF entrepreneurship customer perceived value value creation |
| url | https://revistas.unal.edu.co/index.php/ceconomia/article/view/68913 |
| work_keys_str_mv | AT suzannemawson customerperceivedvalueinhighgrowthfirms |