TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY

This paper presents a framework that builds upon agent-based modelling for investigating the behaviour of consumers in the insurance industry. Consumers are modelled as agents and clustered in groups reflecting their income levels. Agents that model consumers are characterised by their socio-demogra...

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Main Authors: Aurelija Ulbinaitė, Yannick Le Moullec
Format: Article
Language:English
Published: Vilnius University Press 2010-01-01
Series:Ekonomika
Online Access:https://www.journals.vu.lt/ekonomika/article/view/983
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author Aurelija Ulbinaitė
Yannick Le Moullec
author_facet Aurelija Ulbinaitė
Yannick Le Moullec
author_sort Aurelija Ulbinaitė
collection DOAJ
description This paper presents a framework that builds upon agent-based modelling for investigating the behaviour of consumers in the insurance industry. Consumers are modelled as agents and clustered in groups reflecting their income levels. Agents that model consumers are characterised by their socio-demographic features and interact with other insurance consumer-agents by means of local and global social networks. Furthermore, the environment in which they evolve models the impact of external factors such as mortality, disease and other accident rates as well as insurance culture. This makes that consumer-agents accumulate experience, improve their understanding and knowledge of financial products, and thus develop their perception of need for security and consider the usefulness of insurance services. In turn, the framework enables to model the construction of the customers’ insurance product purchase decision. p>
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spelling doaj.art-6c848b20f1f54cc9b6c646a4a27cb8522022-12-22T02:39:48ZengVilnius University PressEkonomika1392-12582424-61662010-01-0189210.15388/Ekon.2010.0.983TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRYAurelija UlbinaitėYannick Le MoullecThis paper presents a framework that builds upon agent-based modelling for investigating the behaviour of consumers in the insurance industry. Consumers are modelled as agents and clustered in groups reflecting their income levels. Agents that model consumers are characterised by their socio-demographic features and interact with other insurance consumer-agents by means of local and global social networks. Furthermore, the environment in which they evolve models the impact of external factors such as mortality, disease and other accident rates as well as insurance culture. This makes that consumer-agents accumulate experience, improve their understanding and knowledge of financial products, and thus develop their perception of need for security and consider the usefulness of insurance services. In turn, the framework enables to model the construction of the customers’ insurance product purchase decision. p>https://www.journals.vu.lt/ekonomika/article/view/983
spellingShingle Aurelija Ulbinaitė
Yannick Le Moullec
TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY
Ekonomika
title TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY
title_full TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY
title_fullStr TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY
title_full_unstemmed TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY
title_short TOWARDS AN ABM-BASED FRAMEWORK FOR INVESTIGATING CONSUMER BEHAVIOUR IN THE INSURANCE INDUSTRY
title_sort towards an abm based framework for investigating consumer behaviour in the insurance industry
url https://www.journals.vu.lt/ekonomika/article/view/983
work_keys_str_mv AT aurelijaulbinaite towardsanabmbasedframeworkforinvestigatingconsumerbehaviourintheinsuranceindustry
AT yannicklemoullec towardsanabmbasedframeworkforinvestigatingconsumerbehaviourintheinsuranceindustry