“If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims

Highly manipulative online and telephone scams committed by strangers target everyone, but older individuals are especially susceptible to being victimized. This study aimed to (1) identify why older individuals decide not to report scams and, in parallel, (2) explore the needs of victims. Thirty-fi...

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Main Authors: Katalin Parti, Faika Tahir
Format: Article
Language:English
Published: MDPI AG 2023-04-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/12/5/264
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author Katalin Parti
Faika Tahir
author_facet Katalin Parti
Faika Tahir
author_sort Katalin Parti
collection DOAJ
description Highly manipulative online and telephone scams committed by strangers target everyone, but older individuals are especially susceptible to being victimized. This study aimed to (1) identify why older individuals decide not to report scams and, in parallel, (2) explore the needs of victims. Thirty-five interviews were conducted with Virginia residents who were 60 years or older in 2021. The interpretive phenomenological analysis of the semi-structured interviews revealed that victims are reluctant to report crimes or ask for help from their family or community because much-needed emotional, educational, and technical help is often inaccessible or inadequate. In particular, we found that family responses tend to intrude on privacy, community responses are not meaningful or are non-existent, police responses are inadequate, and prevention programs are inaccessible and not specified to meet the needs of older age groups. We recommend developing age-appropriate prevention and education programs, by applying the intergenerational group approach, and actively listening to victims’ concerns before deciding what means of help should be applied. Research implications and recommendations are presented.
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spelling doaj.art-6cad0286f8bb48008b806d526fd6fa2b2023-11-18T03:17:04ZengMDPI AGSocial Sciences2076-07602023-04-0112526410.3390/socsci12050264“If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam VictimsKatalin Parti0Faika Tahir1Department of Sociology, College of Liberal Arts and Human Sciences, Virginia Tech, Blacksburg, VA 24061, USADepartment of Sociology, College of Liberal Arts and Human Sciences, Virginia Tech, Blacksburg, VA 24061, USAHighly manipulative online and telephone scams committed by strangers target everyone, but older individuals are especially susceptible to being victimized. This study aimed to (1) identify why older individuals decide not to report scams and, in parallel, (2) explore the needs of victims. Thirty-five interviews were conducted with Virginia residents who were 60 years or older in 2021. The interpretive phenomenological analysis of the semi-structured interviews revealed that victims are reluctant to report crimes or ask for help from their family or community because much-needed emotional, educational, and technical help is often inaccessible or inadequate. In particular, we found that family responses tend to intrude on privacy, community responses are not meaningful or are non-existent, police responses are inadequate, and prevention programs are inaccessible and not specified to meet the needs of older age groups. We recommend developing age-appropriate prevention and education programs, by applying the intergenerational group approach, and actively listening to victims’ concerns before deciding what means of help should be applied. Research implications and recommendations are presented.https://www.mdpi.com/2076-0760/12/5/264scamfraudolder individualsreportinginterpretive phenomenological analysisneeds
spellingShingle Katalin Parti
Faika Tahir
“If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims
Social Sciences
scam
fraud
older individuals
reporting
interpretive phenomenological analysis
needs
title “If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims
title_full “If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims
title_fullStr “If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims
title_full_unstemmed “If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims
title_short “If We Don’t Listen to Them, We Make Them Lose More than Money:” Exploring Reasons for Underreporting and the Needs of Older Scam Victims
title_sort if we don t listen to them we make them lose more than money exploring reasons for underreporting and the needs of older scam victims
topic scam
fraud
older individuals
reporting
interpretive phenomenological analysis
needs
url https://www.mdpi.com/2076-0760/12/5/264
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