Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial

BackgroundThe COVID-19 pandemic has greatly boosted working from home as a way of working, which is likely to continue for most companies in the future, either in fully remote or in hybrid form. To manage stress levels in employees working from home, insights into the stresso...

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Main Authors: Danielle Tump, Nitin Narayan, Vera Verbiest, Sander Hermsen, Annelies Goris, Chui-De Chiu, Ruud Van Stiphout
Format: Article
Language:English
Published: JMIR Publications 2022-11-01
Series:JMIR Formative Research
Online Access:https://formative.jmir.org/2022/11/e38562
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author Danielle Tump
Nitin Narayan
Vera Verbiest
Sander Hermsen
Annelies Goris
Chui-De Chiu
Ruud Van Stiphout
author_facet Danielle Tump
Nitin Narayan
Vera Verbiest
Sander Hermsen
Annelies Goris
Chui-De Chiu
Ruud Van Stiphout
author_sort Danielle Tump
collection DOAJ
description BackgroundThe COVID-19 pandemic has greatly boosted working from home as a way of working, which is likely to continue for most companies in the future, either in fully remote or in hybrid form. To manage stress levels in employees working from home, insights into the stressors and destressors in a home office first need to be studied. ObjectiveWe present an international remote study with employees working from home by making use of state-of-the-art technology (ie, smartwatches and questionnaires through smartphones) first to determine stressors and destressors in people working from home and second to identify smartwatch measurements that could represent these stressors and destressors. MethodsEmployees working from home from 3 regions of the world (the United States, the United Kingdom, and Hong Kong) were asked to wear a smartwatch continuously for 7 days and fill in 5 questionnaires each day and 2 additional questionnaires before and after the measurement week. The entire study was conducted remotely. Univariate statistical analyses comparing variable distributions between low and high stress levels were followed by multivariate analysis using logistic regression, considering multicollinearity by using variance inflation factor (VIF) filtering. ResultsA total of 202 people participated, with 198 (98%) participants finishing the experiment. Stressors found were other people and daily life getting in the way of work (P=.05), job intensity (P=.01), a history of burnout (P=.03), anxiety toward the pandemic (P=.04), and environmental noise (P=.01). Destressors found were access to sunlight (P=.02) and fresh air (P<.001) during the workday and going outdoors (P<.001), taking breaks (P<.001), exercising (P<.001), and having social interactions (P<.001). The smartwatch measurements positively related to stress were the number of active intensity periods (P<.001), the number of highly active intensity periods (P=.04), steps (P<.001), and the SD in the heart rate (HR; P<.001). In a multivariate setting, only a history of burnout (P<.001) and family and daily life getting in the way of work (P<.001) were positively associated with stress, while self-reports of social activities (P<.001) and going outdoors (P=.03) were negatively associated with stress. Stress prediction models based on questionnaire data had a similar performance (F1=0.51) compared to models based on automatic measurable data alone (F1=0.47). ConclusionsThe results show that there are stressors and destressors when working from home that should be considered when managing stress in employees. Some of these stressors and destressors are (in)directly measurable with unobtrusive sensors, and prediction models based on these data show promising results for the future of automatic stress detection and management. Trial RegistrationNetherlands Trial Register NL9378; https://trialsearch.who.int/Trial2.aspx?TrialID=NL9378
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spelling doaj.art-6cd30762636e4a3598682dc6434f096c2023-08-28T23:15:44ZengJMIR PublicationsJMIR Formative Research2561-326X2022-11-01611e3856210.2196/38562Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study TrialDanielle Tumphttps://orcid.org/0000-0002-7516-7986Nitin Narayanhttps://orcid.org/0000-0002-3684-6257Vera Verbiesthttps://orcid.org/0000-0002-3039-0893Sander Hermsenhttps://orcid.org/0000-0001-8781-5445Annelies Gorishttps://orcid.org/0000-0002-4115-5186Chui-De Chiuhttps://orcid.org/0000-0002-6159-8531Ruud Van Stiphouthttps://orcid.org/0000-0002-1190-7906 BackgroundThe COVID-19 pandemic has greatly boosted working from home as a way of working, which is likely to continue for most companies in the future, either in fully remote or in hybrid form. To manage stress levels in employees working from home, insights into the stressors and destressors in a home office first need to be studied. ObjectiveWe present an international remote study with employees working from home by making use of state-of-the-art technology (ie, smartwatches and questionnaires through smartphones) first to determine stressors and destressors in people working from home and second to identify smartwatch measurements that could represent these stressors and destressors. MethodsEmployees working from home from 3 regions of the world (the United States, the United Kingdom, and Hong Kong) were asked to wear a smartwatch continuously for 7 days and fill in 5 questionnaires each day and 2 additional questionnaires before and after the measurement week. The entire study was conducted remotely. Univariate statistical analyses comparing variable distributions between low and high stress levels were followed by multivariate analysis using logistic regression, considering multicollinearity by using variance inflation factor (VIF) filtering. ResultsA total of 202 people participated, with 198 (98%) participants finishing the experiment. Stressors found were other people and daily life getting in the way of work (P=.05), job intensity (P=.01), a history of burnout (P=.03), anxiety toward the pandemic (P=.04), and environmental noise (P=.01). Destressors found were access to sunlight (P=.02) and fresh air (P<.001) during the workday and going outdoors (P<.001), taking breaks (P<.001), exercising (P<.001), and having social interactions (P<.001). The smartwatch measurements positively related to stress were the number of active intensity periods (P<.001), the number of highly active intensity periods (P=.04), steps (P<.001), and the SD in the heart rate (HR; P<.001). In a multivariate setting, only a history of burnout (P<.001) and family and daily life getting in the way of work (P<.001) were positively associated with stress, while self-reports of social activities (P<.001) and going outdoors (P=.03) were negatively associated with stress. Stress prediction models based on questionnaire data had a similar performance (F1=0.51) compared to models based on automatic measurable data alone (F1=0.47). ConclusionsThe results show that there are stressors and destressors when working from home that should be considered when managing stress in employees. Some of these stressors and destressors are (in)directly measurable with unobtrusive sensors, and prediction models based on these data show promising results for the future of automatic stress detection and management. Trial RegistrationNetherlands Trial Register NL9378; https://trialsearch.who.int/Trial2.aspx?TrialID=NL9378https://formative.jmir.org/2022/11/e38562
spellingShingle Danielle Tump
Nitin Narayan
Vera Verbiest
Sander Hermsen
Annelies Goris
Chui-De Chiu
Ruud Van Stiphout
Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial
JMIR Formative Research
title Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial
title_full Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial
title_fullStr Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial
title_full_unstemmed Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial
title_short Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial
title_sort stressors and destressors in working from home based on context and physiology from self reports and smartwatch measurements international observational study trial
url https://formative.jmir.org/2022/11/e38562
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