Privacy conditions changes’ effects on users’ choices and service providers’ incomes
At the age of IoT devices and Big Data it is required to have legal agreements between service providers and service users. These contracts, known as Terms and Conditions and privacy policy, determine clearly duties, rights, roles and responsibilities of each party. However, studies have shown that...
Main Authors: | , , |
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Format: | Article |
Language: | English |
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Elsevier
2023-04-01
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Series: | International Journal of Information Management Data Insights |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2667096823000204 |
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author | Saadia Nemmaoui Mohamed Baslam Belaid Bouikhalene |
author_facet | Saadia Nemmaoui Mohamed Baslam Belaid Bouikhalene |
author_sort | Saadia Nemmaoui |
collection | DOAJ |
description | At the age of IoT devices and Big Data it is required to have legal agreements between service providers and service users. These contracts, known as Terms and Conditions and privacy policy, determine clearly duties, rights, roles and responsibilities of each party. However, studies have shown that the majority of service users do not read these documents. This study presents the importance of reading terms and conditions and how it can affect user's decisions on choosing services. And how refusing these terms can affect service providers incomes and force them to change their strategies. This study is made on 20 smartphone users with a time of use that goes from 3 to 20 hour per day. Results have shown that 98% of the participants did not read any agreement concerning their mobile applications. However, reading and understanding the terms and conditions and privacy policy agreements of their mobile applications has pushed many participants to change their decisions and adopt new strategies on how to use a service that can access to confidential data. Results have shown that this new behavior of service users have an important effect on service providers incomes. Where service providers income reaches its maximum when users do not have any information concerning the service; however, service providers utility starts to decrease when the quantity of information that users have on the service used starts to increase. |
first_indexed | 2024-04-09T18:15:39Z |
format | Article |
id | doaj.art-6ce4ad50ae6a459b8cc925c977ca0729 |
institution | Directory Open Access Journal |
issn | 2667-0968 |
language | English |
last_indexed | 2024-04-09T18:15:39Z |
publishDate | 2023-04-01 |
publisher | Elsevier |
record_format | Article |
series | International Journal of Information Management Data Insights |
spelling | doaj.art-6ce4ad50ae6a459b8cc925c977ca07292023-04-13T04:27:27ZengElsevierInternational Journal of Information Management Data Insights2667-09682023-04-0131100173Privacy conditions changes’ effects on users’ choices and service providers’ incomesSaadia Nemmaoui0Mohamed Baslam1Belaid Bouikhalene2Information Processing and Decision Support Laboratory, Sultan Moulay Slimane University, Beni Mellal, Morocco; Corresponding author.Information Processing and Decision Support Laboratory, Sultan Moulay Slimane University, Beni Mellal, MoroccoInnovation Laboratory in Mathematics and Applications and Information Processing, Sultan Moulay Slimane University, Beni Mellal, MoroccoAt the age of IoT devices and Big Data it is required to have legal agreements between service providers and service users. These contracts, known as Terms and Conditions and privacy policy, determine clearly duties, rights, roles and responsibilities of each party. However, studies have shown that the majority of service users do not read these documents. This study presents the importance of reading terms and conditions and how it can affect user's decisions on choosing services. And how refusing these terms can affect service providers incomes and force them to change their strategies. This study is made on 20 smartphone users with a time of use that goes from 3 to 20 hour per day. Results have shown that 98% of the participants did not read any agreement concerning their mobile applications. However, reading and understanding the terms and conditions and privacy policy agreements of their mobile applications has pushed many participants to change their decisions and adopt new strategies on how to use a service that can access to confidential data. Results have shown that this new behavior of service users have an important effect on service providers incomes. Where service providers income reaches its maximum when users do not have any information concerning the service; however, service providers utility starts to decrease when the quantity of information that users have on the service used starts to increase.http://www.sciencedirect.com/science/article/pii/S2667096823000204Mobile applicationsPrivacy policySecurityTerms and conditions |
spellingShingle | Saadia Nemmaoui Mohamed Baslam Belaid Bouikhalene Privacy conditions changes’ effects on users’ choices and service providers’ incomes International Journal of Information Management Data Insights Mobile applications Privacy policy Security Terms and conditions |
title | Privacy conditions changes’ effects on users’ choices and service providers’ incomes |
title_full | Privacy conditions changes’ effects on users’ choices and service providers’ incomes |
title_fullStr | Privacy conditions changes’ effects on users’ choices and service providers’ incomes |
title_full_unstemmed | Privacy conditions changes’ effects on users’ choices and service providers’ incomes |
title_short | Privacy conditions changes’ effects on users’ choices and service providers’ incomes |
title_sort | privacy conditions changes effects on users choices and service providers incomes |
topic | Mobile applications Privacy policy Security Terms and conditions |
url | http://www.sciencedirect.com/science/article/pii/S2667096823000204 |
work_keys_str_mv | AT saadianemmaoui privacyconditionschangeseffectsonuserschoicesandserviceprovidersincomes AT mohamedbaslam privacyconditionschangeseffectsonuserschoicesandserviceprovidersincomes AT belaidbouikhalene privacyconditionschangeseffectsonuserschoicesandserviceprovidersincomes |