Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement

In this study, we explored the relationship among mentoring functions (MFs), direct supervisor need for achievement (DSNFA), and employee organizational citizenship behavior (OCB) from the perspective of conservation of resources (COR) theory. A sample of 242 dyads was selected from new employees an...

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Main Authors: Han Cheng Chang, Jin Feng Uen
Format: Article
Language:English
Published: SAGE Publishing 2022-01-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440211068515
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author Han Cheng Chang
Jin Feng Uen
author_facet Han Cheng Chang
Jin Feng Uen
author_sort Han Cheng Chang
collection DOAJ
description In this study, we explored the relationship among mentoring functions (MFs), direct supervisor need for achievement (DSNFA), and employee organizational citizenship behavior (OCB) from the perspective of conservation of resources (COR) theory. A sample of 242 dyads was selected from new employees and direct supervisors employed in four- and five-star hotels in Taiwan. The results revealed that MFs and DSNFA were positively related to new-employee OCB. However, DSNFA negatively moderated the relationship between MFs and new-employee OCB. That is, low DSNFA positively moderated the relationship between MFs and OCB more than high DSNFA did. The results were explained using COR theory, which states that the development of positive personality traits is limited to in specific circumstances. Organizations in the hospitality industry that emphasize on OCB should examine their human resource activities to optimize performance.
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spelling doaj.art-6cf838fd7d024d93b6a3becb50469a262022-12-21T17:22:07ZengSAGE PublishingSAGE Open2158-24402022-01-011210.1177/21582440211068515Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for AchievementHan Cheng Chang0Jin Feng Uen1School of Culture Tourism and Geography, Guangdong University of Finance and Economics, Guangzhou, P.R. ChinaInstitute of Business and Management, National Yang Ming Chiao Tung University, Taipei City, TaiwanIn this study, we explored the relationship among mentoring functions (MFs), direct supervisor need for achievement (DSNFA), and employee organizational citizenship behavior (OCB) from the perspective of conservation of resources (COR) theory. A sample of 242 dyads was selected from new employees and direct supervisors employed in four- and five-star hotels in Taiwan. The results revealed that MFs and DSNFA were positively related to new-employee OCB. However, DSNFA negatively moderated the relationship between MFs and new-employee OCB. That is, low DSNFA positively moderated the relationship between MFs and OCB more than high DSNFA did. The results were explained using COR theory, which states that the development of positive personality traits is limited to in specific circumstances. Organizations in the hospitality industry that emphasize on OCB should examine their human resource activities to optimize performance.https://doi.org/10.1177/21582440211068515
spellingShingle Han Cheng Chang
Jin Feng Uen
Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement
SAGE Open
title Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement
title_full Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement
title_fullStr Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement
title_full_unstemmed Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement
title_short Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement
title_sort shaping organizational citizenship behavior of new employees effects of mentoring functions and supervisor need for achievement
url https://doi.org/10.1177/21582440211068515
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