Quality culture and its role in achieving desirable universities Performance

Quality culture, which is a sub-set of organizational culture, helps continuous quality enhancement. As such, quality culture at the university level, is defined as a collection of beliefs, attitudes, values and norms that academic members ,managers and administrators share; and common activities th...

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Main Author: Abbas Bazargan
Format: Article
Language:fas
Published: Iran Academy of Science 2011-09-01
Series:آموزش مهندسی ایران
Subjects:
Online Access:https://ijee.ias.ac.ir/article_708.html?lang=en
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author Abbas Bazargan
author_facet Abbas Bazargan
author_sort Abbas Bazargan
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description Quality culture, which is a sub-set of organizational culture, helps continuous quality enhancement. As such, quality culture at the university level, is defined as a collection of beliefs, attitudes, values and norms that academic members ,managers and administrators share; and common activities that they participate in to achieve university’s quality assurance. Quality culture is composed of two aspects: (a) psychological/ cultural, (b) structural / official processes for quality improvement. Psychological aspect of quality culture may be considered at the individual and collective level. Furthermore, official processes for quality improvement includes : definition of quality , modeling, constructing /selecting measuring instruments, data collection and analysis, quality judgment, preparing reports and finally acting upon the changes towards improving and quality assurance. Based on the above, this article first reviews the sort of beliefs, values, attitudes, and expectations that academic members, managers and administrators of a university should share and common activities that they are supposed to participate in, at the university level, in order to achieve continuous quality improvement. In the second part of the article, the need for apprehension of quality by academic members and their commitments towards quality education and research at the departmental level, through internal quality assessment and external quality assurance are discussed. Furthermore, the structural /managerial aspect of quality culture is analyzed. Finally, the processes of propagating quality culture at the university level, with emphasis on engineering departments, are considered.
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spelling doaj.art-6d88d27eb4c0419685dfff4f15e13cb42023-07-09T09:18:43ZfasIran Academy of Scienceآموزش مهندسی ایران1607-23162676-48812011-09-011350637210.22047/ijee.2011.708Quality culture and its role in achieving desirable universities PerformanceAbbas Bazargan0Professor,University of TehranQuality culture, which is a sub-set of organizational culture, helps continuous quality enhancement. As such, quality culture at the university level, is defined as a collection of beliefs, attitudes, values and norms that academic members ,managers and administrators share; and common activities that they participate in to achieve university’s quality assurance. Quality culture is composed of two aspects: (a) psychological/ cultural, (b) structural / official processes for quality improvement. Psychological aspect of quality culture may be considered at the individual and collective level. Furthermore, official processes for quality improvement includes : definition of quality , modeling, constructing /selecting measuring instruments, data collection and analysis, quality judgment, preparing reports and finally acting upon the changes towards improving and quality assurance. Based on the above, this article first reviews the sort of beliefs, values, attitudes, and expectations that academic members, managers and administrators of a university should share and common activities that they are supposed to participate in, at the university level, in order to achieve continuous quality improvement. In the second part of the article, the need for apprehension of quality by academic members and their commitments towards quality education and research at the departmental level, through internal quality assessment and external quality assurance are discussed. Furthermore, the structural /managerial aspect of quality culture is analyzed. Finally, the processes of propagating quality culture at the university level, with emphasis on engineering departments, are considered.https://ijee.ias.ac.ir/article_708.html?lang=enquality culture collective learning university ideals evaluation engineering education
spellingShingle Abbas Bazargan
Quality culture and its role in achieving desirable universities Performance
آموزش مهندسی ایران
quality culture collective learning university ideals evaluation engineering education
title Quality culture and its role in achieving desirable universities Performance
title_full Quality culture and its role in achieving desirable universities Performance
title_fullStr Quality culture and its role in achieving desirable universities Performance
title_full_unstemmed Quality culture and its role in achieving desirable universities Performance
title_short Quality culture and its role in achieving desirable universities Performance
title_sort quality culture and its role in achieving desirable universities performance
topic quality culture collective learning university ideals evaluation engineering education
url https://ijee.ias.ac.ir/article_708.html?lang=en
work_keys_str_mv AT abbasbazargan qualitycultureanditsroleinachievingdesirableuniversitiesperformance