Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya

<p>Abstract</p> <p>Background</p> <p>The home-management of malaria strategy seeks to improve prompt and effective anti-malarial drug use through the informal sector, with a potential channel being the Private Medicine Retailers (PMRs). Previous evaluations of PMR progr...

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Main Authors: Marsh Vicki, Akhwale Willis, Molyneux Sassy, Amin Abdinasir, Abuya Timothy, Gilson Lucy
Format: Article
Language:English
Published: BMC 2010-07-01
Series:BMC Health Services Research
Online Access:http://www.biomedcentral.com/1472-6963/10/S1/S7
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author Marsh Vicki
Akhwale Willis
Molyneux Sassy
Amin Abdinasir
Abuya Timothy
Gilson Lucy
author_facet Marsh Vicki
Akhwale Willis
Molyneux Sassy
Amin Abdinasir
Abuya Timothy
Gilson Lucy
author_sort Marsh Vicki
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>The home-management of malaria strategy seeks to improve prompt and effective anti-malarial drug use through the informal sector, with a potential channel being the Private Medicine Retailers (PMRs). Previous evaluations of PMR programmes focused on their impact on retailer knowledge and practices, with limited evidence about the influence of implementation processes on the impacts at scale. This paper examines how the implementation processes of three PMR programmes in Kenya, each scaled up within a district, contributed to the outcomes observed. These were a Ministry of Health programme in Kwale district; and two programmes supported by non-governmental organizations in collaboration with government in Kisii Central and Bungoma districts.</p> <p>Methods</p> <p>The research methods included 24 focus group discussions with clients and PMRs, 19 in-depth interviews with implementing actors, document review and a diary of events. The data were analysed using the combination of a broad policy analysis framework and more specific scaling up/diffusion of innovations frameworks.</p> <p>Results</p> <p>The Kisii programme, a case study of successful implementation, was underpinned by good relationships between district health managers and a “resource team”, supported by a memorandum of understanding which enabled successful implementation. It had flexible budgetary and decision making processes which were responsive to local contexts, and took account of local socio-economic activities. In contrast, the Kwale programme, which had implementation challenges, was characterised by a complex funding process, with lengthy timelines, that was tied to the government financial management system which constrained implementation Although there was a flexible funding system in Bungoma, a perceived lack of transparency in fund management, inadequate management of inter-organisational relationships, and inability to adapt and respond to changing circumstances led to implementation difficulties.</p> <p>Conclusions</p> <p>For effective scaling up of PMR programmes, the provision of technical support and adequate resources are vital, but not sufficient on their own. An active strategy to manage relationships between implementing actors through effective communication mechanisms is essential. Successful outcomes may be realised if a strong and transparent management system, including management of financial resources, is put in place. This study provides evidence of the value of assessing implementation processes as part of impact evaluation for public health programmes.</p>
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spelling doaj.art-6d96daf745ee446f9763dab1d25540f12022-12-22T01:44:56ZengBMCBMC Health Services Research1472-69632010-07-0110Suppl 1S710.1186/1472-6963-10-S1-S7Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in KenyaMarsh VickiAkhwale WillisMolyneux SassyAmin AbdinasirAbuya TimothyGilson Lucy<p>Abstract</p> <p>Background</p> <p>The home-management of malaria strategy seeks to improve prompt and effective anti-malarial drug use through the informal sector, with a potential channel being the Private Medicine Retailers (PMRs). Previous evaluations of PMR programmes focused on their impact on retailer knowledge and practices, with limited evidence about the influence of implementation processes on the impacts at scale. This paper examines how the implementation processes of three PMR programmes in Kenya, each scaled up within a district, contributed to the outcomes observed. These were a Ministry of Health programme in Kwale district; and two programmes supported by non-governmental organizations in collaboration with government in Kisii Central and Bungoma districts.</p> <p>Methods</p> <p>The research methods included 24 focus group discussions with clients and PMRs, 19 in-depth interviews with implementing actors, document review and a diary of events. The data were analysed using the combination of a broad policy analysis framework and more specific scaling up/diffusion of innovations frameworks.</p> <p>Results</p> <p>The Kisii programme, a case study of successful implementation, was underpinned by good relationships between district health managers and a “resource team”, supported by a memorandum of understanding which enabled successful implementation. It had flexible budgetary and decision making processes which were responsive to local contexts, and took account of local socio-economic activities. In contrast, the Kwale programme, which had implementation challenges, was characterised by a complex funding process, with lengthy timelines, that was tied to the government financial management system which constrained implementation Although there was a flexible funding system in Bungoma, a perceived lack of transparency in fund management, inadequate management of inter-organisational relationships, and inability to adapt and respond to changing circumstances led to implementation difficulties.</p> <p>Conclusions</p> <p>For effective scaling up of PMR programmes, the provision of technical support and adequate resources are vital, but not sufficient on their own. An active strategy to manage relationships between implementing actors through effective communication mechanisms is essential. Successful outcomes may be realised if a strong and transparent management system, including management of financial resources, is put in place. This study provides evidence of the value of assessing implementation processes as part of impact evaluation for public health programmes.</p>http://www.biomedcentral.com/1472-6963/10/S1/S7
spellingShingle Marsh Vicki
Akhwale Willis
Molyneux Sassy
Amin Abdinasir
Abuya Timothy
Gilson Lucy
Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya
BMC Health Services Research
title Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya
title_full Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya
title_fullStr Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya
title_full_unstemmed Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya
title_short Importance of strategic management in the implementation of private medicine retailer programmes: case studies from three districts in Kenya
title_sort importance of strategic management in the implementation of private medicine retailer programmes case studies from three districts in kenya
url http://www.biomedcentral.com/1472-6963/10/S1/S7
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