Proceso innovación en pymes: comparación de empresas de servicios y manufactura
The article seeks to provide an understanding of process innovation, an area of innovation research where there is less contribution in the literature. The understanding of alternative ways in which companies inno-vate both their products and services, and organize and evaluate the results of their...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidad EAFIT
2018-12-01
|
| Series: | AD-minister |
| Subjects: | |
| Online Access: | http://publicaciones.eafit.edu.co/index.php/administer/article/view/ad-minister.33.3/4313 |
| _version_ | 1818501419053875200 |
|---|---|
| author | Ronald Mora-Esquivel Daniel Varela-Jiménez Juan Carlos Leiva |
| author_facet | Ronald Mora-Esquivel Daniel Varela-Jiménez Juan Carlos Leiva |
| author_sort | Ronald Mora-Esquivel |
| collection | DOAJ |
| description | The article seeks to provide an understanding of process innovation, an area of innovation research where there is less contribution in the literature. The understanding of alternative ways in which companies inno-vate both their products and services, and organize and evaluate the results of their innovative activities is the focus of this study. To this end, a qualitative and explorative methodology was designed, focused on Small and Medium Enterprises (SME) from the information technology sector (ITS). It was then compared with a previous study of SME manufacturing in the food sector, both of which are in Costa Rica. Compre-hensive, face to face interviews were implemented, with SME owners or managers who have recently launched an innovative service. The Nvivo version 10 software was used to process the information. The investigation results allowed the identification of a series of common phases and elements in the SME studied, for the development of innovations. Also, the existence of a series of differences and similarities in the innovation processes of these ITS SME with manufacturing SME was detected. |
| first_indexed | 2024-12-10T20:55:55Z |
| format | Article |
| id | doaj.art-6d9c60ca977540d6bfdcd27ee5835e4a |
| institution | Directory Open Access Journal |
| issn | 1692-0279 2256-4322 |
| language | English |
| last_indexed | 2024-12-10T20:55:55Z |
| publishDate | 2018-12-01 |
| publisher | Universidad EAFIT |
| record_format | Article |
| series | AD-minister |
| spelling | doaj.art-6d9c60ca977540d6bfdcd27ee5835e4a2022-12-22T01:33:58ZengUniversidad EAFITAD-minister1692-02792256-43222018-12-0133416710.17230/ad-minister.33.3S1692-02792018000200039Proceso innovación en pymes: comparación de empresas de servicios y manufacturaRonald Mora-Esquivel0https://orcid.org/0000-0002-4315-0418Daniel Varela-Jiménez1https://orcid.org/0000-0002-6082-2087Juan Carlos Leiva2https://orcid.org/0000-0001-9653-4629Technological Institute of Costa RicaInstituto Nacional de SegurosTechnological Institute of Costa RicaThe article seeks to provide an understanding of process innovation, an area of innovation research where there is less contribution in the literature. The understanding of alternative ways in which companies inno-vate both their products and services, and organize and evaluate the results of their innovative activities is the focus of this study. To this end, a qualitative and explorative methodology was designed, focused on Small and Medium Enterprises (SME) from the information technology sector (ITS). It was then compared with a previous study of SME manufacturing in the food sector, both of which are in Costa Rica. Compre-hensive, face to face interviews were implemented, with SME owners or managers who have recently launched an innovative service. The Nvivo version 10 software was used to process the information. The investigation results allowed the identification of a series of common phases and elements in the SME studied, for the development of innovations. Also, the existence of a series of differences and similarities in the innovation processes of these ITS SME with manufacturing SME was detected.http://publicaciones.eafit.edu.co/index.php/administer/article/view/ad-minister.33.3/4313innovation processsmeservice innovationmmanufacturing innovationinformation technology sector |
| spellingShingle | Ronald Mora-Esquivel Daniel Varela-Jiménez Juan Carlos Leiva Proceso innovación en pymes: comparación de empresas de servicios y manufactura AD-minister innovation process sme service innovation mmanufacturing innovation information technology sector |
| title | Proceso innovación en pymes: comparación de empresas de servicios y manufactura |
| title_full | Proceso innovación en pymes: comparación de empresas de servicios y manufactura |
| title_fullStr | Proceso innovación en pymes: comparación de empresas de servicios y manufactura |
| title_full_unstemmed | Proceso innovación en pymes: comparación de empresas de servicios y manufactura |
| title_short | Proceso innovación en pymes: comparación de empresas de servicios y manufactura |
| title_sort | proceso innovacion en pymes comparacion de empresas de servicios y manufactura |
| topic | innovation process sme service innovation mmanufacturing innovation information technology sector |
| url | http://publicaciones.eafit.edu.co/index.php/administer/article/view/ad-minister.33.3/4313 |
| work_keys_str_mv | AT ronaldmoraesquivel procesoinnovacionenpymescomparaciondeempresasdeserviciosymanufactura AT danielvarelajimenez procesoinnovacionenpymescomparaciondeempresasdeserviciosymanufactura AT juancarlosleiva procesoinnovacionenpymescomparaciondeempresasdeserviciosymanufactura |