The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
<p>Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in i...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Babes-Bolyai University, Cluj-Napoca
2009-12-01
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| Series: | Transylvanian Review of Administrative Sciences |
| Online Access: | https://rtsa.ro/tras/index.php/tras/article/view/102 |
| _version_ | 1797262715051311104 |
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| author | Florian HENNING Gar Yein NG |
| author_facet | Florian HENNING Gar Yein NG |
| author_sort | Florian HENNING |
| collection | DOAJ |
| description | <p>Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in introducing and managing those e-services, because they are usually located at the nexus of technological innovation and organisational and institutional change. In order to achieve the expected benefits from ICT in public organisations, work processes need to be re-engineered, whilst responsibilities and authority locations are shifting. A particular challenge in this respect is the trend towards e-services that cut across traditional organisational boundaries and integrate information flows between a number of different organisational actors with complex settings of strongly divergent backgrounds, practices and interests. Good examples of this, and the focus of this paper, are e-services in the judiciary (“e-justice”). In this paper, we address the issue of mediation required to motivate actors for collaboration in joint e-justice services. Our main research question therefore is: What is the role of legal frameworks for mediation and legitimization of collaborative implementation in inter-organisational e-justice projects? We will address this question by means of a case study analysis on judicial videoconferencing in the Netherlands, a project called “Telehoren en Telepleiten” (THTP).</p> |
| first_indexed | 2024-03-11T11:47:53Z |
| format | Article |
| id | doaj.art-6daa1bcc18454b52b063c7417119cd57 |
| institution | Directory Open Access Journal |
| issn | 1842-2845 |
| language | English |
| last_indexed | 2024-04-25T00:01:31Z |
| publishDate | 2009-12-01 |
| publisher | Babes-Bolyai University, Cluj-Napoca |
| record_format | Article |
| series | Transylvanian Review of Administrative Sciences |
| spelling | doaj.art-6daa1bcc18454b52b063c7417119cd572024-03-14T07:28:34ZengBabes-Bolyai University, Cluj-NapocaTransylvanian Review of Administrative Sciences1842-28452009-12-015282744118The Challenge of Collaboration – ICT Implementation Networks in Courts in The NetherlandsFlorian HENNING0Gar Yein NG1Research Fellow, Maastricht Graduate School of Governance, Maastricht University, HollandAssistant Professor, Legal Studies Department, Central European University, Hungary<p>Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in introducing and managing those e-services, because they are usually located at the nexus of technological innovation and organisational and institutional change. In order to achieve the expected benefits from ICT in public organisations, work processes need to be re-engineered, whilst responsibilities and authority locations are shifting. A particular challenge in this respect is the trend towards e-services that cut across traditional organisational boundaries and integrate information flows between a number of different organisational actors with complex settings of strongly divergent backgrounds, practices and interests. Good examples of this, and the focus of this paper, are e-services in the judiciary (“e-justice”). In this paper, we address the issue of mediation required to motivate actors for collaboration in joint e-justice services. Our main research question therefore is: What is the role of legal frameworks for mediation and legitimization of collaborative implementation in inter-organisational e-justice projects? We will address this question by means of a case study analysis on judicial videoconferencing in the Netherlands, a project called “Telehoren en Telepleiten” (THTP).</p>https://rtsa.ro/tras/index.php/tras/article/view/102 |
| spellingShingle | Florian HENNING Gar Yein NG The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands Transylvanian Review of Administrative Sciences |
| title | The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands |
| title_full | The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands |
| title_fullStr | The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands |
| title_full_unstemmed | The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands |
| title_short | The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands |
| title_sort | challenge of collaboration ict implementation networks in courts in the netherlands |
| url | https://rtsa.ro/tras/index.php/tras/article/view/102 |
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