Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials
Introduction Patient and family-centered rounds (PFCRs) are an important element of family-centered care often used in the inpatient pediatric setting. However, techniques and best practices vary, and faculty, trainees, nurses, and advanced care providers may not receive formal education in strategi...
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| Format: | Article |
| Language: | English |
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Association of American Medical Colleges
2022-08-01
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| Series: | MedEdPORTAL |
| Subjects: | |
| Online Access: | http://www.mededportal.org/doi/10.15766/mep_2374-8265.11267 |
| _version_ | 1811342124878135296 |
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| author | Kheyandra D. Lewis Lauren Destino Jennifer Everhart Anupama Subramony Benard Dreyer Brenda Allair Michele Anderson Jennifer Baird Zia Bismilla Brian Good Jennifer Hepps Alisa Khan Nicholas Kuzma Christopher P. Landrigan Katherine Litterer Theodore C. Sectish Nancy D. Spector H. Shonna Yin Clifton E. Yu Sharon Calaman Jennifer K. O'Toole |
| author_facet | Kheyandra D. Lewis Lauren Destino Jennifer Everhart Anupama Subramony Benard Dreyer Brenda Allair Michele Anderson Jennifer Baird Zia Bismilla Brian Good Jennifer Hepps Alisa Khan Nicholas Kuzma Christopher P. Landrigan Katherine Litterer Theodore C. Sectish Nancy D. Spector H. Shonna Yin Clifton E. Yu Sharon Calaman Jennifer K. O'Toole |
| author_sort | Kheyandra D. Lewis |
| collection | DOAJ |
| description | Introduction Patient and family-centered rounds (PFCRs) are an important element of family-centered care often used in the inpatient pediatric setting. However, techniques and best practices vary, and faculty, trainees, nurses, and advanced care providers may not receive formal education in strategies that specifically enhance communication on PFCRs. Methods Harnessing the use of structured communication, we developed the Patient and Family-Centered I-PASS Safer Communication on Rounds Every Time (SCORE) Program. The program uses a standardized framework for rounds communication via the I-PASS mnemonic, principles of health literacy, and techniques for patient/family engagement and bidirectional communication. The resident and advanced care provider training materials, a component of the larger SCORE Program, incorporate a flipped classroom approach as well as interactive exercises, simulations, and virtual learning options to optimize learning and retention via a 90-minute workshop. Results Two hundred forty-six residents completed the training and were evaluated on their knowledge and confidence regarding key elements of the curriculum. Eighty-eight percent of residents agreed/strongly agreed that after training they could activate and engage families and all members of the interprofessional team to create a shared mental model; 90% agreed/strongly agreed that they could discuss the roles/responsibilities of various team members during PFCRs. Discussion The Patient and Family-Centered I-PASS SCORE Program provides a structured framework for teaching advanced communication techniques that can improve provider knowledge of and confidence with engaging and communicating with patients/families and other members of the interprofessional team during PFCRs. |
| first_indexed | 2024-04-13T19:05:52Z |
| format | Article |
| id | doaj.art-6dd3aa0a884c428f8586503156cf24b2 |
| institution | Directory Open Access Journal |
| issn | 2374-8265 |
| language | English |
| last_indexed | 2024-04-13T19:05:52Z |
| publishDate | 2022-08-01 |
| publisher | Association of American Medical Colleges |
| record_format | Article |
| series | MedEdPORTAL |
| spelling | doaj.art-6dd3aa0a884c428f8586503156cf24b22022-12-22T02:33:58ZengAssociation of American Medical CollegesMedEdPORTAL2374-82652022-08-011810.15766/mep_2374-8265.11267Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training MaterialsKheyandra D. Lewis0Lauren Destino1Jennifer Everhart2Anupama Subramony3Benard Dreyer4Brenda Allair5Michele Anderson6Jennifer Baird7Zia Bismilla8Brian Good9Jennifer Hepps10Alisa Khan11Nicholas Kuzma12Christopher P. Landrigan13Katherine Litterer14Theodore C. Sectish15Nancy D. Spector16H. Shonna Yin17Clifton E. Yu18Sharon Calaman19Jennifer K. O'Toole20Assistant Professor, Department of Pediatrics, Drexel University College of Medicine and St. Christopher's Hospital for ChildrenClinical Associate Professor of Pediatrics, Department of Pediatrics, Stanford University School of Medicine and Lucile Packard Children's Hospital StanfordClinical Associate Professor of Pediatrics, Department of Pediatrics, Stanford University School of Medicine and Lucile Packard Children's Hospital StanfordAssistant Professor, Department of Pediatrics, Hofstra Northwell School of Medicine and Cohen Children's Medical CenterProfessor, Department of Pediatrics, NYU Grossman School of Medicine and Hassenfeld Children's Hospital at NYU LangoneFamily Mentor, Family Advisory Council, Boston Children's HospitalFamily Centered Care Parent Mentor, Family Centered Care Department, Lucile Packard Children's Hospital StanfordResearch Nurse Scientist, Institute for Nursing and Interprofessional Research, Children's Hospital Los AngelesAssociate Professor, Department of Pediatrics, University of Toronto and The Hospital for Sick ChildrenAssociate Professor, Department of Pediatrics, University of Utah and Primary Children's HospitalAssistant Professor, Uniformed Services University of the Health Sciences and Walter Reed National Military Medical CenterAssistant Professor, Department of Pediatrics, Harvard Medical School and Boston Children's HospitalAssociate Professor, Department of Pediatrics, Drexel University College of Medicine and St. Christopher's Hospital for ChildrenProfessor, Department of Pediatrics, Boston Children's Hospital; Professor, Departments of Medicine and Neurology, Brigham and Women's Hospital and Harvard Medical SchoolFamily Mentor, Office of Experience, Boston Children's HospitalProfessor, Department of Pediatrics, Harvard Medical School and Boston Children's HospitalProfessor, Department of Pediatrics, Drexel University College of MedicineAssociate Professor, Departments of Pediatrics and Population Health, NYU Grossman School of Medicine, NYC Health + Hospitals, and Bellevue Hospital CenterProfessor, Directorate for Education, Training, and Research, Uniformed Services University of the Health Sciences and Walter Reed National Military Medical CenterProfessor, Department of Pediatrics, NYU Grossman School of Medicine and Hassenfeld Children's Hospital at NYU LangoneProfessor, Departments of Pediatrics and Internal Medicine, University of Cincinnati College of Medicine and Cincinnati Children's Hospital Medical CenterIntroduction Patient and family-centered rounds (PFCRs) are an important element of family-centered care often used in the inpatient pediatric setting. However, techniques and best practices vary, and faculty, trainees, nurses, and advanced care providers may not receive formal education in strategies that specifically enhance communication on PFCRs. Methods Harnessing the use of structured communication, we developed the Patient and Family-Centered I-PASS Safer Communication on Rounds Every Time (SCORE) Program. The program uses a standardized framework for rounds communication via the I-PASS mnemonic, principles of health literacy, and techniques for patient/family engagement and bidirectional communication. The resident and advanced care provider training materials, a component of the larger SCORE Program, incorporate a flipped classroom approach as well as interactive exercises, simulations, and virtual learning options to optimize learning and retention via a 90-minute workshop. Results Two hundred forty-six residents completed the training and were evaluated on their knowledge and confidence regarding key elements of the curriculum. Eighty-eight percent of residents agreed/strongly agreed that after training they could activate and engage families and all members of the interprofessional team to create a shared mental model; 90% agreed/strongly agreed that they could discuss the roles/responsibilities of various team members during PFCRs. Discussion The Patient and Family-Centered I-PASS SCORE Program provides a structured framework for teaching advanced communication techniques that can improve provider knowledge of and confidence with engaging and communicating with patients/families and other members of the interprofessional team during PFCRs.http://www.mededportal.org/doi/10.15766/mep_2374-8265.11267Family-Centered RoundsCommunication SkillsHealth LiteracyHospital MedicineInterprofessional EducationPediatrics |
| spellingShingle | Kheyandra D. Lewis Lauren Destino Jennifer Everhart Anupama Subramony Benard Dreyer Brenda Allair Michele Anderson Jennifer Baird Zia Bismilla Brian Good Jennifer Hepps Alisa Khan Nicholas Kuzma Christopher P. Landrigan Katherine Litterer Theodore C. Sectish Nancy D. Spector H. Shonna Yin Clifton E. Yu Sharon Calaman Jennifer K. O'Toole Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials MedEdPORTAL Family-Centered Rounds Communication Skills Health Literacy Hospital Medicine Interprofessional Education Pediatrics |
| title | Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials |
| title_full | Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials |
| title_fullStr | Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials |
| title_full_unstemmed | Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials |
| title_short | Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials |
| title_sort | patient and family centered i pass score program resident and advanced care provider training materials |
| topic | Family-Centered Rounds Communication Skills Health Literacy Hospital Medicine Interprofessional Education Pediatrics |
| url | http://www.mededportal.org/doi/10.15766/mep_2374-8265.11267 |
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