Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study

Abstract Background Due to more elderly and patients with complex illnesses, there is an increasing pressure on the healthcare system. General practice especially feels this pressure as being the first point of contact for the patients. Developments in digitalization have undergone fast progress and...

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Main Authors: Josefine Graabaek Mikkelsen, Natasha Lee Sørensen, Camilla Hoffmann Merrild, Martin Bach Jensen, Janus Laust Thomsen
Format: Article
Language:English
Published: BMC 2023-04-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-09324-8
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author Josefine Graabaek Mikkelsen
Natasha Lee Sørensen
Camilla Hoffmann Merrild
Martin Bach Jensen
Janus Laust Thomsen
author_facet Josefine Graabaek Mikkelsen
Natasha Lee Sørensen
Camilla Hoffmann Merrild
Martin Bach Jensen
Janus Laust Thomsen
author_sort Josefine Graabaek Mikkelsen
collection DOAJ
description Abstract Background Due to more elderly and patients with complex illnesses, there is an increasing pressure on the healthcare system. General practice especially feels this pressure as being the first point of contact for the patients. Developments in digitalization have undergone fast progress and data-driven artificial intelligence (AI) has shown great potential for use in general practice. To develop AI as a support tool for general practitioners (GPs), access to patients’ health data is needed, but patients have concerns regarding data sharing. Furthermore, studies show that trust is important regarding the patient-GP relationship, data sharing, and AI. The aim of this paper is to uncover patient perspectives on trust regarding the patient-GP relationship, data sharing and AI in general practice. Method This study investigated 10 patients’ perspectives through qualitative interviews and written vignettes were chosen to elicit the patients (interviewees) perspectives on topics that they were not familiar with prior to the interviews. The study specifically investigated perspectives on 1) The patient-GP relationship, 2) data sharing regarding developing AI for general practice, and 3) implementation and use of AI in general practice using thematic analysis. The study took place in the North Denmark Region and the interviewees included had to be registered in general practice and be above 18 years in age. We included four men between 25 to 74 years in age and six women between 27 to 46 years in age. Results The interviewees expressed a high level of trust towards their GP and were willing to share their health data with their GP. The interviewees believed that AI could be a great help to GPs if used as a support tool in general practice. However, it was important for the interviewees that the GP would still be the primary decision maker. Conclusion Patients may be willing to share health data to help implement and use AI in general practice. If AI is implemented in a way that preserves the patient-GP relationship and used as a support tool for the GP, our results indicate that patients may be positive towards the use of AI in general practice.
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spelling doaj.art-6deadf6eca264a279bda52ac838fa3a72023-04-09T11:11:43ZengBMCBMC Health Services Research1472-69632023-04-0123111010.1186/s12913-023-09324-8Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative studyJosefine Graabaek Mikkelsen0Natasha Lee Sørensen1Camilla Hoffmann Merrild2Martin Bach Jensen3Janus Laust Thomsen4Center for general practice, Aalborg UniversityCenter for general practice, Aalborg UniversityCenter for general practice, Aalborg UniversityCenter for general practice, Aalborg UniversityCenter for general practice, Aalborg UniversityAbstract Background Due to more elderly and patients with complex illnesses, there is an increasing pressure on the healthcare system. General practice especially feels this pressure as being the first point of contact for the patients. Developments in digitalization have undergone fast progress and data-driven artificial intelligence (AI) has shown great potential for use in general practice. To develop AI as a support tool for general practitioners (GPs), access to patients’ health data is needed, but patients have concerns regarding data sharing. Furthermore, studies show that trust is important regarding the patient-GP relationship, data sharing, and AI. The aim of this paper is to uncover patient perspectives on trust regarding the patient-GP relationship, data sharing and AI in general practice. Method This study investigated 10 patients’ perspectives through qualitative interviews and written vignettes were chosen to elicit the patients (interviewees) perspectives on topics that they were not familiar with prior to the interviews. The study specifically investigated perspectives on 1) The patient-GP relationship, 2) data sharing regarding developing AI for general practice, and 3) implementation and use of AI in general practice using thematic analysis. The study took place in the North Denmark Region and the interviewees included had to be registered in general practice and be above 18 years in age. We included four men between 25 to 74 years in age and six women between 27 to 46 years in age. Results The interviewees expressed a high level of trust towards their GP and were willing to share their health data with their GP. The interviewees believed that AI could be a great help to GPs if used as a support tool in general practice. However, it was important for the interviewees that the GP would still be the primary decision maker. Conclusion Patients may be willing to share health data to help implement and use AI in general practice. If AI is implemented in a way that preserves the patient-GP relationship and used as a support tool for the GP, our results indicate that patients may be positive towards the use of AI in general practice.https://doi.org/10.1186/s12913-023-09324-8Patient perspectivesTrustPatient-GP relationshipArtificial intelligenceData sharingGeneral practice
spellingShingle Josefine Graabaek Mikkelsen
Natasha Lee Sørensen
Camilla Hoffmann Merrild
Martin Bach Jensen
Janus Laust Thomsen
Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study
BMC Health Services Research
Patient perspectives
Trust
Patient-GP relationship
Artificial intelligence
Data sharing
General practice
title Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study
title_full Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study
title_fullStr Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study
title_full_unstemmed Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study
title_short Patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice – a qualitative study
title_sort patient perspectives on data sharing regarding implementing and using artificial intelligence in general practice a qualitative study
topic Patient perspectives
Trust
Patient-GP relationship
Artificial intelligence
Data sharing
General practice
url https://doi.org/10.1186/s12913-023-09324-8
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