Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study
Canada deployed a digital exposure notification app (COVID Alert) as a strategy to support manual contact tracing. Our aims are to (1) assess the use, knowledge, and concerns of the COVID Alert app, (2) identify predictors of app downloads, and (3) develop strategies to promote social acceptability....
| Main Authors: | , , , , , , , , , , |
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-04-01
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| Series: | Journal of Personalized Medicine |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2075-4426/12/5/729 |
| _version_ | 1797498671811526656 |
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| author | Esli Osmanlliu Jesseca Paquette Maria Alejandra Rodriguez Duarte Sylvain Bédard Nathalie de Marcellis-Warin Majlinda Zhegu Catherine Régis Marie-Eve Bouthillier Annie-Danielle Grenier Paul Lewis Marie-Pascale Pomey |
| author_facet | Esli Osmanlliu Jesseca Paquette Maria Alejandra Rodriguez Duarte Sylvain Bédard Nathalie de Marcellis-Warin Majlinda Zhegu Catherine Régis Marie-Eve Bouthillier Annie-Danielle Grenier Paul Lewis Marie-Pascale Pomey |
| author_sort | Esli Osmanlliu |
| collection | DOAJ |
| description | Canada deployed a digital exposure notification app (COVID Alert) as a strategy to support manual contact tracing. Our aims are to (1) assess the use, knowledge, and concerns of the COVID Alert app, (2) identify predictors of app downloads, and (3) develop strategies to promote social acceptability. A 36-item questionnaire was co-designed by 12 citizens and patients partnered with 16 academic researchers and was distributed in the province of Québec, Canada, from May 27 to 28 June 2021. Of 959 respondents, 43% had downloaded the app. Messaging from government sources constituted the largest influence on app download. Infrequent social contacts and perceived app inefficacy were the main reasons not to download the app. Cybersecurity, data confidentiality, loss of privacy, and geolocation were the most frequent concerns. Nearly half of the respondents inaccurately believed that the app used geolocation. Most respondents supported citizen involvement in app development. The identified predictors for app uptake included nine characteristics. In conclusion, this project highlights four key themes on how to promote the social acceptability of such tools: (1) improved communication and explanation of key app characteristics, (2) design features that incentivize adoption, (3) inclusive socio-technical features, and (4) upstream public partnership in development and deployment. |
| first_indexed | 2024-03-10T03:36:42Z |
| format | Article |
| id | doaj.art-6e4a6e4a2ad744cba11cba3ec96f9a7e |
| institution | Directory Open Access Journal |
| issn | 2075-4426 |
| language | English |
| last_indexed | 2024-03-10T03:36:42Z |
| publishDate | 2022-04-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Journal of Personalized Medicine |
| spelling | doaj.art-6e4a6e4a2ad744cba11cba3ec96f9a7e2023-11-23T11:43:48ZengMDPI AGJournal of Personalized Medicine2075-44262022-04-0112572910.3390/jpm12050729Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed StudyEsli Osmanlliu0Jesseca Paquette1Maria Alejandra Rodriguez Duarte2Sylvain Bédard3Nathalie de Marcellis-Warin4Majlinda Zhegu5Catherine Régis6Marie-Eve Bouthillier7Annie-Danielle Grenier8Paul Lewis9Marie-Pascale Pomey10Research Institute of the McGill University Health Centre, Montreal, QC H4A 3J1, CanadaResearch Centre of the University of Montréal Hospital Centre, Montreal, QC H2X 0A9, CanadaResearch Centre of the University of Montréal Hospital Centre, Montreal, QC H2X 0A9, CanadaCentre of Excellence for Partnership with Patients and the Public (CEPPP), Montreal, QC H2X 0A9, CanadaDepartment of Mathematics and Industrial Engineering, Polytechnique Montreal, Montreal, QC H3C 3A7, CanadaDepartment of Management, University of Québec in Montréal, Montreal, QC H2X 1L7, CanadaLaw Faculty, University of Montreal, Montreal, QC H3T 1J7, CanadaOffice of Clinical Ethics, Faculty of Medicine, University of Montreal, Montreal, QC H3C 3J7, CanadaDIGICIT Advisory Committee, Research Centre of the University of Montréal Hospital Centre, Montreal, QC H2X 0A9, CanadaDIGICIT Advisory Committee, Research Centre of the University of Montréal Hospital Centre, Montreal, QC H2X 0A9, CanadaResearch Centre of the University of Montréal Hospital Centre, Montreal, QC H2X 0A9, CanadaCanada deployed a digital exposure notification app (COVID Alert) as a strategy to support manual contact tracing. Our aims are to (1) assess the use, knowledge, and concerns of the COVID Alert app, (2) identify predictors of app downloads, and (3) develop strategies to promote social acceptability. A 36-item questionnaire was co-designed by 12 citizens and patients partnered with 16 academic researchers and was distributed in the province of Québec, Canada, from May 27 to 28 June 2021. Of 959 respondents, 43% had downloaded the app. Messaging from government sources constituted the largest influence on app download. Infrequent social contacts and perceived app inefficacy were the main reasons not to download the app. Cybersecurity, data confidentiality, loss of privacy, and geolocation were the most frequent concerns. Nearly half of the respondents inaccurately believed that the app used geolocation. Most respondents supported citizen involvement in app development. The identified predictors for app uptake included nine characteristics. In conclusion, this project highlights four key themes on how to promote the social acceptability of such tools: (1) improved communication and explanation of key app characteristics, (2) design features that incentivize adoption, (3) inclusive socio-technical features, and (4) upstream public partnership in development and deployment.https://www.mdpi.com/2075-4426/12/5/729surveyCOVID-19appexposure notificationcitizenpatient |
| spellingShingle | Esli Osmanlliu Jesseca Paquette Maria Alejandra Rodriguez Duarte Sylvain Bédard Nathalie de Marcellis-Warin Majlinda Zhegu Catherine Régis Marie-Eve Bouthillier Annie-Danielle Grenier Paul Lewis Marie-Pascale Pomey Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study Journal of Personalized Medicine survey COVID-19 app exposure notification citizen patient |
| title | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
| title_full | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
| title_fullStr | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
| title_full_unstemmed | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
| title_short | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
| title_sort | public perspectives on exposure notification apps a patient and citizen co designed study |
| topic | survey COVID-19 app exposure notification citizen patient |
| url | https://www.mdpi.com/2075-4426/12/5/729 |
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