Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research

As part of a business strategy, effective competitive research helps businesses outperform their competitors and attract loyal consumers. To perform competitive research, sentiment analysis may be used to assess interest in certain themes, uncover market conditions, and study competitors. Artificial...

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Main Authors: Hamed Taherdoost, Mitra Madanchian
Format: Article
Language:English
Published: MDPI AG 2023-02-01
Series:Computers
Subjects:
Online Access:https://www.mdpi.com/2073-431X/12/2/37
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author Hamed Taherdoost
Mitra Madanchian
author_facet Hamed Taherdoost
Mitra Madanchian
author_sort Hamed Taherdoost
collection DOAJ
description As part of a business strategy, effective competitive research helps businesses outperform their competitors and attract loyal consumers. To perform competitive research, sentiment analysis may be used to assess interest in certain themes, uncover market conditions, and study competitors. Artificial intelligence (AI) has improved the performance of multiple areas, particularly sentiment analysis. Using AI, sentiment analysis is the process of recognizing emotions expressed in text. AI comprehends the tone of a statement, as opposed to merely recognizing whether particular words within a group of text have a negative or positive connotation. This article reviews papers (2012–2022) that discuss how competitive market research identifies and compares major market measurements that help distinguish the services and goods of the competitors. AI-powered sentiment analysis can be used to learn what the competitors’ customers think of them across all aspects of the businesses.
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spelling doaj.art-6e77d2e0ab1b4030b7441b08410f26932023-11-16T19:53:18ZengMDPI AGComputers2073-431X2023-02-011223710.3390/computers12020037Artificial Intelligence and Sentiment Analysis: A Review in Competitive ResearchHamed Taherdoost0Mitra Madanchian1Department of Arts, Communications and Social Sciences, University Canada West, Vancouver, BC V6Z 0E5, CanadaDepartment of Arts, Communications and Social Sciences, University Canada West, Vancouver, BC V6Z 0E5, CanadaAs part of a business strategy, effective competitive research helps businesses outperform their competitors and attract loyal consumers. To perform competitive research, sentiment analysis may be used to assess interest in certain themes, uncover market conditions, and study competitors. Artificial intelligence (AI) has improved the performance of multiple areas, particularly sentiment analysis. Using AI, sentiment analysis is the process of recognizing emotions expressed in text. AI comprehends the tone of a statement, as opposed to merely recognizing whether particular words within a group of text have a negative or positive connotation. This article reviews papers (2012–2022) that discuss how competitive market research identifies and compares major market measurements that help distinguish the services and goods of the competitors. AI-powered sentiment analysis can be used to learn what the competitors’ customers think of them across all aspects of the businesses.https://www.mdpi.com/2073-431X/12/2/37artificial intelligencesentiment analysiscompetitive research
spellingShingle Hamed Taherdoost
Mitra Madanchian
Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research
Computers
artificial intelligence
sentiment analysis
competitive research
title Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research
title_full Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research
title_fullStr Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research
title_full_unstemmed Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research
title_short Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research
title_sort artificial intelligence and sentiment analysis a review in competitive research
topic artificial intelligence
sentiment analysis
competitive research
url https://www.mdpi.com/2073-431X/12/2/37
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AT mitramadanchian artificialintelligenceandsentimentanalysisareviewincompetitiveresearch