What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?

The present study investigated whether emotion regulation moderates the association between relationship conflict and group emotional exhaustion and whether conflict management moderates the association between task conflict and group work engagement in organizational workgroups. We conducted hierar...

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Main Authors: Zinat Esbati, Christian Korunka
Format: Article
Language:English
Published: Stockholm University Press 2020-06-01
Series:Scandinavian Journal of Work and Organizational Psychology
Subjects:
Online Access:https://account.sjwop.com/index.php/su-j-sjwop/article/view/91
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author Zinat Esbati
Christian Korunka
author_facet Zinat Esbati
Christian Korunka
author_sort Zinat Esbati
collection DOAJ
description The present study investigated whether emotion regulation moderates the association between relationship conflict and group emotional exhaustion and whether conflict management moderates the association between task conflict and group work engagement in organizational workgroups. We conducted hierarchical regression and moderation analyses on questionnaire responses from the members of 91 workgroups (N = 595). The analyses revealed that emotion regulation via distraction moderated the influences of relationship conflict on group emotional exhaustion. Furthermore, a cooperative style of conflict management moderated the influences of task conflict on group work engagement. The findings suggest that distraction and a cooperative style are effective for moderating group emotional exhaustion and group work engagement respectively. Future research should use a more interpretive perspective to gain deeper insight on the ways of managing conflict at the workgroup level. This study suggests which strategies would be most useful for reducing group emotional exhaustion and for increasing group work engagement
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spelling doaj.art-6e86996b33f84d0699e5c29ec6d985e42023-04-17T07:42:12ZengStockholm University PressScandinavian Journal of Work and Organizational Psychology2002-28672020-06-01515510.16993/sjwop.9165What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?Zinat Esbati0Christian Korunka1University of ViennaUniversity of ViennaThe present study investigated whether emotion regulation moderates the association between relationship conflict and group emotional exhaustion and whether conflict management moderates the association between task conflict and group work engagement in organizational workgroups. We conducted hierarchical regression and moderation analyses on questionnaire responses from the members of 91 workgroups (N = 595). The analyses revealed that emotion regulation via distraction moderated the influences of relationship conflict on group emotional exhaustion. Furthermore, a cooperative style of conflict management moderated the influences of task conflict on group work engagement. The findings suggest that distraction and a cooperative style are effective for moderating group emotional exhaustion and group work engagement respectively. Future research should use a more interpretive perspective to gain deeper insight on the ways of managing conflict at the workgroup level. This study suggests which strategies would be most useful for reducing group emotional exhaustion and for increasing group work engagementhttps://account.sjwop.com/index.php/su-j-sjwop/article/view/91relationship conflicttask conflictgroup work engagementgroup emotional exhaustionemotion regulationconflict management
spellingShingle Zinat Esbati
Christian Korunka
What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?
Scandinavian Journal of Work and Organizational Psychology
relationship conflict
task conflict
group work engagement
group emotional exhaustion
emotion regulation
conflict management
title What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?
title_full What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?
title_fullStr What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?
title_full_unstemmed What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?
title_short What Moderates the Relation Between Intragroup Conflict, Emotional Exhaustion, and Work Engagement?
title_sort what moderates the relation between intragroup conflict emotional exhaustion and work engagement
topic relationship conflict
task conflict
group work engagement
group emotional exhaustion
emotion regulation
conflict management
url https://account.sjwop.com/index.php/su-j-sjwop/article/view/91
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