The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership
Employee retention is critical to human resources practices in the high turnover rate tourism industry. Job autonomy, organisational justice and psychological ownership have become crucial concepts for customer retention. The present study aims to examine the contribution of organisational justice,...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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AfricaJournals
2023-04-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_4_12_2_447-460.pdf |
| _version_ | 1797780607714983936 |
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| author | Mohamed Abou-Shouk Haseba Hamad Sarah Muhammad |
| author_facet | Mohamed Abou-Shouk Haseba Hamad Sarah Muhammad |
| author_sort | Mohamed Abou-Shouk |
| collection | DOAJ |
| description | Employee retention is critical to human resources practices in the high turnover rate tourism industry. Job autonomy, organisational justice and psychological ownership have become crucial concepts for customer retention. The present study aims to examine the contribution of organisational justice, job autonomy and psychological ownership to employee retention in the travel agencies sector in Egypt and Iraq. Data were gathered from employees of the Egyptian and Iraqi travel agencies and tested using PLS-SEM. Findings showed that organisational justice, job autonomy, and psychological ownership have significantly affected employee retention in travel agencies. It is also reported that psychological ownership partially mediates the relationships between employee retention, organisational justice, and job autonomy. The findings provide significant theoretical and practical inferences. |
| first_indexed | 2024-03-12T23:46:27Z |
| format | Article |
| id | doaj.art-6e8ba937f6cf4ef48ee27465b8ad260a |
| institution | Directory Open Access Journal |
| issn | 2223-814X |
| language | English |
| last_indexed | 2024-03-12T23:46:27Z |
| publishDate | 2023-04-01 |
| publisher | AfricaJournals |
| record_format | Article |
| series | African Journal of Hospitality, Tourism and Leisure |
| spelling | doaj.art-6e8ba937f6cf4ef48ee27465b8ad260a2023-07-14T05:27:46ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2023-04-01122447460https://doi.org/10.46222/ajhtl.19770720.378The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership Mohamed Abou-Shouk0Haseba Hamad1Sarah Muhammad2College of Arts, Humanities, and Social Sciences, University of Sharjah, UAE; Faculty of Tourism and Hotels, Fayoum University, EgyptCollege of Administration and Economics, Salahaddin University, IraqCollege of Administration and Economics, Salahaddin University, IraqEmployee retention is critical to human resources practices in the high turnover rate tourism industry. Job autonomy, organisational justice and psychological ownership have become crucial concepts for customer retention. The present study aims to examine the contribution of organisational justice, job autonomy and psychological ownership to employee retention in the travel agencies sector in Egypt and Iraq. Data were gathered from employees of the Egyptian and Iraqi travel agencies and tested using PLS-SEM. Findings showed that organisational justice, job autonomy, and psychological ownership have significantly affected employee retention in travel agencies. It is also reported that psychological ownership partially mediates the relationships between employee retention, organisational justice, and job autonomy. The findings provide significant theoretical and practical inferences. https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_4_12_2_447-460.pdfpsychological ownershipemployee retentionorganisational justicejob autonomytravel agencies |
| spellingShingle | Mohamed Abou-Shouk Haseba Hamad Sarah Muhammad The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership African Journal of Hospitality, Tourism and Leisure psychological ownership employee retention organisational justice job autonomy travel agencies |
| title | The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership |
| title_full | The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership |
| title_fullStr | The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership |
| title_full_unstemmed | The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership |
| title_short | The Impact of Organisational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership |
| title_sort | impact of organisational justice and job autonomy on employee retention the mediation of psychological ownership |
| topic | psychological ownership employee retention organisational justice job autonomy travel agencies |
| url | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_4_12_2_447-460.pdf |
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