Resources and capabilities driving performance in the hotel industry
Purpose – The purpose of this paper is to provide an overview of the resources and capabilities framing sustainable competitive advantages in the hotel industry. Design – What is driving performance of firms is an on-going question evoking considerable interest among academics and practitioners ali...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Faculty of tourism and hospitality management
2016-11-01
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| Series: | Tourism and Hospitality Management |
| Subjects: | |
| Online Access: | https://thm.fthm.hr/images/issues/vol22no2/7_Bozic_KnezevicCvelbar |
| _version_ | 1818447033361498112 |
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| author | Valentina Božič Ljubica Knežević Cvelbar |
| author_facet | Valentina Božič Ljubica Knežević Cvelbar |
| author_sort | Valentina Božič |
| collection | DOAJ |
| description | Purpose – The purpose of this paper is to provide an overview of the resources and capabilities framing sustainable competitive advantages in the hotel industry.
Design – What is driving performance of firms is an on-going question evoking considerable interest among academics and practitioners alike. This has driven a large body of conceptual and empirical research. Empirical testing of sustainable competitive advantages driving performance in the hospitality industry has been one of the most researched topics in the last three decades. This paper summarises and reflects on those findings.
Methodology – Paper uses content analysis to review the existing studies in order to understand resources and capabilities driving the performance in the hotel industry.
Findings: Results show that most of the studies in the hospitality industry focus on investigating the impact of intangible resources and capabilities on hotel performance. In most of the cases studies use knowledge as a main driver of performance. Interestingly tangible resources are rarely considered and included in the research.
Originality of the research – Literature has so far failed to provide a review paper summarising empirical results of many studies that explored drivers of hotels performance. This paper brings a theoretical contribution summarising and reflecting on the current body of knowledge. |
| first_indexed | 2024-12-14T19:57:11Z |
| format | Article |
| id | doaj.art-6ec97f32e8274b63af5ceb37bb04a15f |
| institution | Directory Open Access Journal |
| issn | 1330-7533 1847-3377 |
| language | English |
| last_indexed | 2024-12-14T19:57:11Z |
| publishDate | 2016-11-01 |
| publisher | Faculty of tourism and hospitality management |
| record_format | Article |
| series | Tourism and Hospitality Management |
| spelling | doaj.art-6ec97f32e8274b63af5ceb37bb04a15f2022-12-21T22:49:16ZengFaculty of tourism and hospitality managementTourism and Hospitality Management1330-75331847-33772016-11-0122222524610.20867/thm.22.2.8Resources and capabilities driving performance in the hotel industryValentina Božič 0Ljubica Knežević Cvelbar1Faculty of Economics, University of Ljubljana, Ljubljana, SloveniaFaculty of Economics, University of Ljubljana, Ljubljana, SloveniaPurpose – The purpose of this paper is to provide an overview of the resources and capabilities framing sustainable competitive advantages in the hotel industry. Design – What is driving performance of firms is an on-going question evoking considerable interest among academics and practitioners alike. This has driven a large body of conceptual and empirical research. Empirical testing of sustainable competitive advantages driving performance in the hospitality industry has been one of the most researched topics in the last three decades. This paper summarises and reflects on those findings. Methodology – Paper uses content analysis to review the existing studies in order to understand resources and capabilities driving the performance in the hotel industry. Findings: Results show that most of the studies in the hospitality industry focus on investigating the impact of intangible resources and capabilities on hotel performance. In most of the cases studies use knowledge as a main driver of performance. Interestingly tangible resources are rarely considered and included in the research. Originality of the research – Literature has so far failed to provide a review paper summarising empirical results of many studies that explored drivers of hotels performance. This paper brings a theoretical contribution summarising and reflecting on the current body of knowledge.https://thm.fthm.hr/images/issues/vol22no2/7_Bozic_KnezevicCvelbarresourcescapabilitiescompetitive advantageperformancehospitality |
| spellingShingle | Valentina Božič Ljubica Knežević Cvelbar Resources and capabilities driving performance in the hotel industry Tourism and Hospitality Management resources capabilities competitive advantage performance hospitality |
| title | Resources and capabilities driving performance in the hotel industry |
| title_full | Resources and capabilities driving performance in the hotel industry |
| title_fullStr | Resources and capabilities driving performance in the hotel industry |
| title_full_unstemmed | Resources and capabilities driving performance in the hotel industry |
| title_short | Resources and capabilities driving performance in the hotel industry |
| title_sort | resources and capabilities driving performance in the hotel industry |
| topic | resources capabilities competitive advantage performance hospitality |
| url | https://thm.fthm.hr/images/issues/vol22no2/7_Bozic_KnezevicCvelbar |
| work_keys_str_mv | AT valentinabozic resourcesandcapabilitiesdrivingperformanceinthehotelindustry AT ljubicaknezeviccvelbar resourcesandcapabilitiesdrivingperformanceinthehotelindustry |