performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses
Background: Accreditation is one of the health sector evaluation methods that used to promote healthcare quality. The study aimed to identifiy the strength and weakness of accreditation surveyors and the impact of their performances. Materials and Methods: This study is a qualitative research which...
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| Format: | Article |
| Language: | fas |
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Tehran University of Medical Sciences
2018-11-01
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| Series: | بیمارستان |
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| Online Access: | http://jhosp.tums.ac.ir/article-1-5913-en.html |
| _version_ | 1818585882660175872 |
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| author | ebrahim jaafaripouyan alimohammad mosadeghrad abbas salarvand |
| author_facet | ebrahim jaafaripouyan alimohammad mosadeghrad abbas salarvand |
| author_sort | ebrahim jaafaripouyan |
| collection | DOAJ |
| description | Background: Accreditation is one of the health sector evaluation methods that used to promote healthcare quality. The study aimed to identifiy the strength and weakness of accreditation surveyors and the impact of their performances.
Materials and Methods: This study is a qualitative research which conducted between hospital accreditation stakeholders in 2016- 2017. Data were gathered using semi-structured interviews and analyzed by a thematic analysis method.
Results: The findings of in strengthen were categorized in 7 themes. The main strengthen was acceptance of accreditation by surveyors, educational approach, reputation, personal effort to develop knowledge and skills, and existence of senior surveyors. Our results for weakness were classified in 8 themes. The main weaknesses were lack of sufficient knowledge, experience, skills and weakness in personal characteristics. Based on the findings, the accreditation surveyors’ performance was evaluated as under-moderate in past two periods of hospital accreditation. The interviewees announced that weakness of surveyors’ performances was one of the main effective factors of low stability of accreditation results.
Conclusion: Recruitment of surveyors based on main competence, education and empowerment of surveyors, and assessing the surveyors can lead to more validity of accreditation results and finally lead to increasing the commitment of hospitals to quality. |
| first_indexed | 2024-12-16T08:44:08Z |
| format | Article |
| id | doaj.art-6edcb36527a94b899635f0074027d7b5 |
| institution | Directory Open Access Journal |
| issn | 2008-1928 2228-7450 |
| language | fas |
| last_indexed | 2024-12-16T08:44:08Z |
| publishDate | 2018-11-01 |
| publisher | Tehran University of Medical Sciences |
| record_format | Article |
| series | بیمارستان |
| spelling | doaj.art-6edcb36527a94b899635f0074027d7b52022-12-21T22:37:38ZfasTehran University of Medical Sciencesبیمارستان2008-19282228-74502018-11-011733143performance of accreditation surveyors in Tehran hospitals: Strengths and weaknessesebrahim jaafaripouyan0alimohammad mosadeghrad1abbas salarvand2 Associate Professor, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran Associate Professor, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran MSc Student in Health Management, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran, (*Corresponding author), Email: abas.hcm89@gmail.com Background: Accreditation is one of the health sector evaluation methods that used to promote healthcare quality. The study aimed to identifiy the strength and weakness of accreditation surveyors and the impact of their performances. Materials and Methods: This study is a qualitative research which conducted between hospital accreditation stakeholders in 2016- 2017. Data were gathered using semi-structured interviews and analyzed by a thematic analysis method. Results: The findings of in strengthen were categorized in 7 themes. The main strengthen was acceptance of accreditation by surveyors, educational approach, reputation, personal effort to develop knowledge and skills, and existence of senior surveyors. Our results for weakness were classified in 8 themes. The main weaknesses were lack of sufficient knowledge, experience, skills and weakness in personal characteristics. Based on the findings, the accreditation surveyors’ performance was evaluated as under-moderate in past two periods of hospital accreditation. The interviewees announced that weakness of surveyors’ performances was one of the main effective factors of low stability of accreditation results. Conclusion: Recruitment of surveyors based on main competence, education and empowerment of surveyors, and assessing the surveyors can lead to more validity of accreditation results and finally lead to increasing the commitment of hospitals to quality.http://jhosp.tums.ac.ir/article-1-5913-en.htmlhospital accreditationsurveyor’s performanceuniversity of medical sciences |
| spellingShingle | ebrahim jaafaripouyan alimohammad mosadeghrad abbas salarvand performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses بیمارستان hospital accreditation surveyor’s performance university of medical sciences |
| title | performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses |
| title_full | performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses |
| title_fullStr | performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses |
| title_full_unstemmed | performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses |
| title_short | performance of accreditation surveyors in Tehran hospitals: Strengths and weaknesses |
| title_sort | performance of accreditation surveyors in tehran hospitals strengths and weaknesses |
| topic | hospital accreditation surveyor’s performance university of medical sciences |
| url | http://jhosp.tums.ac.ir/article-1-5913-en.html |
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