Analysis of Digital Public Relations Media Management on Instagram @riliv

Social media is essential in building relationships between companies and their audiences. Not only playing a role in creating content and disseminating information, but the company's social media management team also needs to develop a strategic plan that is consistent and sustainable. This st...

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Main Authors: Anisa Diniati, Evi Cristiana, Moch Armien Syifaa Sutarjo, Sri Dewi Setiawati
Format: Article
Language:Indonesian
Published: Universitas Islam Bandung 2022-07-01
Series:MediaTor
Subjects:
Online Access:https://ejournal.unisba.ac.id/index.php/mediator/article/view/9485
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author Anisa Diniati
Evi Cristiana
Moch Armien Syifaa Sutarjo
Sri Dewi Setiawati
author_facet Anisa Diniati
Evi Cristiana
Moch Armien Syifaa Sutarjo
Sri Dewi Setiawati
author_sort Anisa Diniati
collection DOAJ
description Social media is essential in building relationships between companies and their audiences. Not only playing a role in creating content and disseminating information, but the company's social media management team also needs to develop a strategic plan that is consistent and sustainable. This study examines how the Riliv Social Media Strategist team manages Instagram @riliv social media. This research focuses on the activities carried out in digital media, the characteristics of the use of digital media to represent the company in terms of the use of writing style, to strategies structured in such a way as building public trust and awareness of followers. The method used is a quantitative approach with a descriptive type of research. The results showed that the social media management efforts carried out by the Reliv Social Media Strategist team were structured and scheduled, starting from upload mapping, collaboration, creating content ideas, and activity evaluation. The forms of uploaded content are also very diverse with valid and consistent information on Riliv's philosophy as a psychology service start-up. Almost all the features on the Instagram application are used to build good relationships and closeness with their followers, especially the comment feature and direct message feature as interactive media that are more private.
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spelling doaj.art-6ef963c9fbbd49fd8774077d0eb0d4ec2024-01-19T00:43:17ZindUniversitas Islam BandungMediaTor1411-58832022-07-0115112914210.29313/mediator.v15i1.94854342Analysis of Digital Public Relations Media Management on Instagram @rilivAnisa Diniati0Evi Cristiana1Moch Armien Syifaa Sutarjo2Sri Dewi Setiawati3Universitas TelkomUniversitas TelkomUniversitas TelkomUniversitas TelkomSocial media is essential in building relationships between companies and their audiences. Not only playing a role in creating content and disseminating information, but the company's social media management team also needs to develop a strategic plan that is consistent and sustainable. This study examines how the Riliv Social Media Strategist team manages Instagram @riliv social media. This research focuses on the activities carried out in digital media, the characteristics of the use of digital media to represent the company in terms of the use of writing style, to strategies structured in such a way as building public trust and awareness of followers. The method used is a quantitative approach with a descriptive type of research. The results showed that the social media management efforts carried out by the Reliv Social Media Strategist team were structured and scheduled, starting from upload mapping, collaboration, creating content ideas, and activity evaluation. The forms of uploaded content are also very diverse with valid and consistent information on Riliv's philosophy as a psychology service start-up. Almost all the features on the Instagram application are used to build good relationships and closeness with their followers, especially the comment feature and direct message feature as interactive media that are more private.https://ejournal.unisba.ac.id/index.php/mediator/article/view/9485instagram, media sosial, pengelolaan media sosial, social media strategist
spellingShingle Anisa Diniati
Evi Cristiana
Moch Armien Syifaa Sutarjo
Sri Dewi Setiawati
Analysis of Digital Public Relations Media Management on Instagram @riliv
MediaTor
instagram, media sosial, pengelolaan media sosial, social media strategist
title Analysis of Digital Public Relations Media Management on Instagram @riliv
title_full Analysis of Digital Public Relations Media Management on Instagram @riliv
title_fullStr Analysis of Digital Public Relations Media Management on Instagram @riliv
title_full_unstemmed Analysis of Digital Public Relations Media Management on Instagram @riliv
title_short Analysis of Digital Public Relations Media Management on Instagram @riliv
title_sort analysis of digital public relations media management on instagram riliv
topic instagram, media sosial, pengelolaan media sosial, social media strategist
url https://ejournal.unisba.ac.id/index.php/mediator/article/view/9485
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AT evicristiana analysisofdigitalpublicrelationsmediamanagementoninstagramriliv
AT mocharmiensyifaasutarjo analysisofdigitalpublicrelationsmediamanagementoninstagramriliv
AT sridewisetiawati analysisofdigitalpublicrelationsmediamanagementoninstagramriliv