The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences

Background and Aim: Nowadays, medical tourism market is considered as one of the most profitable and competitive industries in the world and is one of the new areas of advanced tourism. The aim of this study was to investigate the marketing status of medical tourism in private and public hospitals a...

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Main Authors: Masood Taheri Mirghaed, Batool Ahmadi, Abbas Rahimi Foroushani, Ghasem Rajabi Vasoukolaii, Mohammad Arab
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2020-02-01
Series:پیاورد سلامت
Subjects:
Online Access:http://payavard.tums.ac.ir/article-1-6927-en.html
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author Masood Taheri Mirghaed
Batool Ahmadi
Abbas Rahimi Foroushani
Ghasem Rajabi Vasoukolaii
Mohammad Arab
author_facet Masood Taheri Mirghaed
Batool Ahmadi
Abbas Rahimi Foroushani
Ghasem Rajabi Vasoukolaii
Mohammad Arab
author_sort Masood Taheri Mirghaed
collection DOAJ
description Background and Aim: Nowadays, medical tourism market is considered as one of the most profitable and competitive industries in the world and is one of the new areas of advanced tourism. The aim of this study was to investigate the marketing status of medical tourism in private and public hospitals affiliated to Tehran University of Medical Sciences (TUMS) in 2018. Materials and Methods: This is a cross-sectional descriptive-analytic study that investigated the marketing status of medical tourism in 6 private and 14 public hospitals affiliated to TUMS in 2018. A valid checklist was used for data collection; besides, SPSS software, descriptive statistics, Mann-Whitney test and Kruskal-Wallis test were applied for data analysis. Results: Product factor has a satisfactory status in state-owned hospitals and an average status in private hospitals. Place factor, people factor, process factor, and physician factor are satisfactory in public and private hospitals. Promotion factor in public hospitals is unacceptable and in private hospitals is average. Besides, price and place factors in public and private hospitals are average. Moreover, there is no significant relationship between any of the above factors and the type of hospitals (public, private). Conclusion: Due to marketing mix, hospitals and medical institutions can increase the confidence of tourists by adopting international standards in addition to enhancing international reputation. Also, paying more attention to media advertising and providing more facilities can improve the condition of hospitals, thereby attracting more medical tourists and expanding the industry in Tehran.
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spelling doaj.art-6f06a1df3bcb42a6ada927310dc735712022-12-21T21:47:16ZfasTehran University of Medical Sciencesپیاورد سلامت1735-81322008-26652020-02-01136492500The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical SciencesMasood Taheri Mirghaed0Batool Ahmadi1Abbas Rahimi Foroushani2Ghasem Rajabi Vasoukolaii3Mohammad Arab4 Ph.D. Candidate in Health Policy, Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran Assistant Professor, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran Assistance professor, Department of Statistics and Epidemiology, School of Public Health, Tehran University of medical sciences, Tehran, Iran Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of public Health, Tehran University of Medical Sciences, Tehran, Iran Professor, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran Background and Aim: Nowadays, medical tourism market is considered as one of the most profitable and competitive industries in the world and is one of the new areas of advanced tourism. The aim of this study was to investigate the marketing status of medical tourism in private and public hospitals affiliated to Tehran University of Medical Sciences (TUMS) in 2018. Materials and Methods: This is a cross-sectional descriptive-analytic study that investigated the marketing status of medical tourism in 6 private and 14 public hospitals affiliated to TUMS in 2018. A valid checklist was used for data collection; besides, SPSS software, descriptive statistics, Mann-Whitney test and Kruskal-Wallis test were applied for data analysis. Results: Product factor has a satisfactory status in state-owned hospitals and an average status in private hospitals. Place factor, people factor, process factor, and physician factor are satisfactory in public and private hospitals. Promotion factor in public hospitals is unacceptable and in private hospitals is average. Besides, price and place factors in public and private hospitals are average. Moreover, there is no significant relationship between any of the above factors and the type of hospitals (public, private). Conclusion: Due to marketing mix, hospitals and medical institutions can increase the confidence of tourists by adopting international standards in addition to enhancing international reputation. Also, paying more attention to media advertising and providing more facilities can improve the condition of hospitals, thereby attracting more medical tourists and expanding the industry in Tehran.http://payavard.tums.ac.ir/article-1-6927-en.htmlmarketing mixmedical tourismhospital
spellingShingle Masood Taheri Mirghaed
Batool Ahmadi
Abbas Rahimi Foroushani
Ghasem Rajabi Vasoukolaii
Mohammad Arab
The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences
پیاورد سلامت
marketing mix
medical tourism
hospital
title The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences
title_full The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences
title_fullStr The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences
title_full_unstemmed The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences
title_short The Status of Medical Tourism Marketing in Private and Public Hospitals Affiliated to Tehran University of Medical Sciences
title_sort status of medical tourism marketing in private and public hospitals affiliated to tehran university of medical sciences
topic marketing mix
medical tourism
hospital
url http://payavard.tums.ac.ir/article-1-6927-en.html
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