Total Quality Management, British Standard accreditation, Investors In People and academic libraries
Organisations, be they public or private, have been touched by a rhetoric which promises a new order of things; quality management systems (QMS) like Total Quality Management (TQM) and BS EN ISO 9000 (formerly BS 5750 and hereafter referred to as ISO 9000) are imbued with this rhetoric. There has be...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Borås
1996-01-01
|
| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/1-3/paper9.html |