The performance improvement of look-alike sound-alike drug pre-dispensing

Medical dispensing errors are common and classic human errors in the hospitals. Look-alike, Sound-alike (LASA) drug is one of the main issues in pre-dispensing and dispensing processes. The data in this study were observed from one middle size hospital in Thailand. In 2017, there were two months tha...

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Main Authors: Jongprasithporn Manutchanok, Sunkarat Wichai, Homsai Thanakorn, Sittiwanchai Teppakorn, Yodpijit Nantakrit
Format: Article
Language:English
Published: EDP Sciences 2018-01-01
Series:MATEC Web of Conferences
Subjects:
Online Access:https://www.matec-conferences.org/articles/matecconf/pdf/2018/51/matecconf_iceast2018_01051.pdf
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author Jongprasithporn Manutchanok
Sunkarat Wichai
Homsai Thanakorn
Sittiwanchai Teppakorn
Yodpijit Nantakrit
author_facet Jongprasithporn Manutchanok
Sunkarat Wichai
Homsai Thanakorn
Sittiwanchai Teppakorn
Yodpijit Nantakrit
author_sort Jongprasithporn Manutchanok
collection DOAJ
description Medical dispensing errors are common and classic human errors in the hospitals. Look-alike, Sound-alike (LASA) drug is one of the main issues in pre-dispensing and dispensing processes. The data in this study were observed from one middle size hospital in Thailand. In 2017, there were two months that the medication errors KPI (0.065 and 0.061) were greater than the accepted error threshold (0.06). The SBAR (Situation, Background, Assessment, and Recommendation) solution and HOSxP software were applied for three months in the pre-dispensing process to reduce the medical dispensing errors. The results showed that the medication errors KPI (0.04, 0.03, and 0.02, respectively) were reduced dramatically. Therefore, implementation of the SBAR and HOSxP software is recommended as a fast and easy solution for medical dispensing errors.
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spelling doaj.art-6f41481b14424ae189bdc2ad84c104d92022-12-21T21:24:52ZengEDP SciencesMATEC Web of Conferences2261-236X2018-01-011920105110.1051/matecconf/201819201051matecconf_iceast2018_01051The performance improvement of look-alike sound-alike drug pre-dispensingJongprasithporn Manutchanok0Sunkarat Wichai1Homsai Thanakorn2Sittiwanchai Teppakorn3Yodpijit Nantakrit4Department of Industrial Engineering, Faculty of Engineering, King Mongkut's Institute of Technology LadkrabangDepartment of Industrial Engineering, Faculty of Engineering, King Mongkut's Institute of Technology LadkrabangDepartment of Industrial Engineering, Faculty of Engineering, King Mongkut's Institute of Technology LadkrabangCenter for Innovation in Human Factors Engineering and Ergonomics (CIHFE^2), Department of Industrial Engineering, Faculty of Engineering, King Mongkut's University of Technology North BangkokCenter for Innovation in Human Factors Engineering and Ergonomics (CIHFE^2), Department of Industrial Engineering, Faculty of Engineering, King Mongkut's University of Technology North BangkokMedical dispensing errors are common and classic human errors in the hospitals. Look-alike, Sound-alike (LASA) drug is one of the main issues in pre-dispensing and dispensing processes. The data in this study were observed from one middle size hospital in Thailand. In 2017, there were two months that the medication errors KPI (0.065 and 0.061) were greater than the accepted error threshold (0.06). The SBAR (Situation, Background, Assessment, and Recommendation) solution and HOSxP software were applied for three months in the pre-dispensing process to reduce the medical dispensing errors. The results showed that the medication errors KPI (0.04, 0.03, and 0.02, respectively) were reduced dramatically. Therefore, implementation of the SBAR and HOSxP software is recommended as a fast and easy solution for medical dispensing errors.https://www.matec-conferences.org/articles/matecconf/pdf/2018/51/matecconf_iceast2018_01051.pdflasahuman errorspre-dispensing process
spellingShingle Jongprasithporn Manutchanok
Sunkarat Wichai
Homsai Thanakorn
Sittiwanchai Teppakorn
Yodpijit Nantakrit
The performance improvement of look-alike sound-alike drug pre-dispensing
MATEC Web of Conferences
lasa
human errors
pre-dispensing process
title The performance improvement of look-alike sound-alike drug pre-dispensing
title_full The performance improvement of look-alike sound-alike drug pre-dispensing
title_fullStr The performance improvement of look-alike sound-alike drug pre-dispensing
title_full_unstemmed The performance improvement of look-alike sound-alike drug pre-dispensing
title_short The performance improvement of look-alike sound-alike drug pre-dispensing
title_sort performance improvement of look alike sound alike drug pre dispensing
topic lasa
human errors
pre-dispensing process
url https://www.matec-conferences.org/articles/matecconf/pdf/2018/51/matecconf_iceast2018_01051.pdf
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