UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE

An employee assistance programme (EAP) is a service provided by an employer to employees who experience personal problems. Its utilisation becomes a challenge when the targeted population prefers to use alternative services to this programme specifically earmarked for them. Such a situation motivate...

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Main Authors: Mmaphuti Percy Dipela, Sello Sithole
Format: Article
Language:Afrikaans
Published: Stellenbosch University 2021-10-01
Series:Social Work/Maatskaplike Werk
Subjects:
Online Access:https://socialwork.journals.ac.za/pub/article/view/972
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author Mmaphuti Percy Dipela
Sello Sithole
author_facet Mmaphuti Percy Dipela
Sello Sithole
author_sort Mmaphuti Percy Dipela
collection DOAJ
description An employee assistance programme (EAP) is a service provided by an employer to employees who experience personal problems. Its utilisation becomes a challenge when the targeted population prefers to use alternative services to this programme specifically earmarked for them. Such a situation motivated this quantitative research aimed to evaluate the utilisation of the employee assistance programme in the South African Police Service (SAPS) in the Waterberg district of Limpopo Province. A systematic sample comprising of 189 respondents was drawn from the total population of 398 employees. The study revealed that the employees’ awareness of the programme was very low.
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spelling doaj.art-6f49c9cadee740f894a7b62d71e2182d2022-12-21T20:36:27ZafrStellenbosch UniversitySocial Work/Maatskaplike Werk0037-80542312-71982021-10-0157448649810.15270/57-4-972UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCEMmaphuti Percy Dipela0Sello Sithole1UNISAUNISAAn employee assistance programme (EAP) is a service provided by an employer to employees who experience personal problems. Its utilisation becomes a challenge when the targeted population prefers to use alternative services to this programme specifically earmarked for them. Such a situation motivated this quantitative research aimed to evaluate the utilisation of the employee assistance programme in the South African Police Service (SAPS) in the Waterberg district of Limpopo Province. A systematic sample comprising of 189 respondents was drawn from the total population of 398 employees. The study revealed that the employees’ awareness of the programme was very low.https://socialwork.journals.ac.za/pub/article/view/972employee assistance practitioneremployee assistance programmeemployeessouth african police serviceunderutilisationworkplace
spellingShingle Mmaphuti Percy Dipela
Sello Sithole
UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE
Social Work/Maatskaplike Werk
employee assistance practitioner
employee assistance programme
employees
south african police service
underutilisation
workplace
title UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE
title_full UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE
title_fullStr UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE
title_full_unstemmed UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE
title_short UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE
title_sort under utilisation of internal employee assistance programme eap services by the south african police service in lephalale limpopo province
topic employee assistance practitioner
employee assistance programme
employees
south african police service
underutilisation
workplace
url https://socialwork.journals.ac.za/pub/article/view/972
work_keys_str_mv AT mmaphutipercydipela underutilisationofinternalemployeeassistanceprogrammeeapservicesbythesouthafricanpoliceserviceinlephalalelimpopoprovince
AT sellosithole underutilisationofinternalemployeeassistanceprogrammeeapservicesbythesouthafricanpoliceserviceinlephalalelimpopoprovince