Airport Surface Access and Mobile Apps
<p><strong>Purpose:</strong> Airport Surface Access faces two main opposite issues: (1) cars, being the main transport mode, contribute to the increasing level of congestion and pollution of cities; and (2) simultaneously, parking fees are one important source of airports commercia...
Main Authors: | , |
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Format: | Article |
Language: | English |
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OmniaScience
2015-02-01
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Series: | Journal of Airline and Airport Management |
Subjects: | |
Online Access: | http://www.jairm.org/index.php/jairm/article/view/38 |
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author | Luis Martin-Domingo Juan Carlos Martin |
author_facet | Luis Martin-Domingo Juan Carlos Martin |
author_sort | Luis Martin-Domingo |
collection | DOAJ |
description | <p><strong>Purpose:</strong> Airport Surface Access faces two main opposite issues: (1) cars, being the main transport mode, contribute to the increasing level of congestion and pollution of cities; and (2) simultaneously, parking fees are one important source of airports commercial revenue, creating a dilemma for airports when facing the problem. Following the recent trend of air passengers travelling with Smartphone (78% in 2013), the purpose of this paper is to monitor the adoption of mobile Applications (Apps) by airports and to analyze if the information and functions provided in those Apps can help to overcome the above two issues.</p> <p><strong>Design/methodology/approach: </strong>31 iPhone App of some of the largest European airports were evaluated in the lab using the evaluation model of Destinations Mobile Applications (Scolari and Fernández-Cavia 2014) adapted for for the Airport Surface Access on Airport Apps</p> <p><strong>Findings and Originality/value: </strong>The Apps evaluated provided a very limited functionality to help passengers to plan and book their trips to/from the airports on public transports and gave high priority to parking information and services.</p> <strong>Originality/value:</strong> Although Airport Surface Access has been a widely researched, the originality of this paper is the analysis of airport mobile Apps as a potential tool for airports to deal with the surface airport access problems.Access, Airports, Mobile Internet, Commercial Revenues |
first_indexed | 2024-12-13T03:47:21Z |
format | Article |
id | doaj.art-6f63d14a5c1a4d1ebcdfbaf5b2c5ed15 |
institution | Directory Open Access Journal |
issn | 2014-4865 2014-4806 |
language | English |
last_indexed | 2024-12-13T03:47:21Z |
publishDate | 2015-02-01 |
publisher | OmniaScience |
record_format | Article |
series | Journal of Airline and Airport Management |
spelling | doaj.art-6f63d14a5c1a4d1ebcdfbaf5b2c5ed152022-12-22T00:00:47ZengOmniaScienceJournal of Airline and Airport Management2014-48652014-48062015-02-015111710.3926/jairm.3817Airport Surface Access and Mobile AppsLuis Martin-Domingo0Juan Carlos Martin1Ozyegin UniversityUniversidad de la Palmas<p><strong>Purpose:</strong> Airport Surface Access faces two main opposite issues: (1) cars, being the main transport mode, contribute to the increasing level of congestion and pollution of cities; and (2) simultaneously, parking fees are one important source of airports commercial revenue, creating a dilemma for airports when facing the problem. Following the recent trend of air passengers travelling with Smartphone (78% in 2013), the purpose of this paper is to monitor the adoption of mobile Applications (Apps) by airports and to analyze if the information and functions provided in those Apps can help to overcome the above two issues.</p> <p><strong>Design/methodology/approach: </strong>31 iPhone App of some of the largest European airports were evaluated in the lab using the evaluation model of Destinations Mobile Applications (Scolari and Fernández-Cavia 2014) adapted for for the Airport Surface Access on Airport Apps</p> <p><strong>Findings and Originality/value: </strong>The Apps evaluated provided a very limited functionality to help passengers to plan and book their trips to/from the airports on public transports and gave high priority to parking information and services.</p> <strong>Originality/value:</strong> Although Airport Surface Access has been a widely researched, the originality of this paper is the analysis of airport mobile Apps as a potential tool for airports to deal with the surface airport access problems.Access, Airports, Mobile Internet, Commercial Revenueshttp://www.jairm.org/index.php/jairm/article/view/38AirportsAccessMobile InternetCommercial Revenues |
spellingShingle | Luis Martin-Domingo Juan Carlos Martin Airport Surface Access and Mobile Apps Journal of Airline and Airport Management Airports Access Mobile Internet Commercial Revenues |
title | Airport Surface Access and Mobile Apps |
title_full | Airport Surface Access and Mobile Apps |
title_fullStr | Airport Surface Access and Mobile Apps |
title_full_unstemmed | Airport Surface Access and Mobile Apps |
title_short | Airport Surface Access and Mobile Apps |
title_sort | airport surface access and mobile apps |
topic | Airports Access Mobile Internet Commercial Revenues |
url | http://www.jairm.org/index.php/jairm/article/view/38 |
work_keys_str_mv | AT luismartindomingo airportsurfaceaccessandmobileapps AT juancarlosmartin airportsurfaceaccessandmobileapps |