A Literature Review of Social Commerce Research from a Systems Thinking Perspective
The paper aims to investigate social commerce systems from a systems thinking perspective. It proposes to model the social commerce process and outlines how Following, Communicating, Purchasing, and Sharing are systematically connected with each other in the social commerce process. The paper descri...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-04-01
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| Series: | Systems |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2079-8954/10/3/56 |
| _version_ | 1827656338794086400 |
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| author | Xintian Wang Hai Wang Caiming Zhang |
| author_facet | Xintian Wang Hai Wang Caiming Zhang |
| author_sort | Xintian Wang |
| collection | DOAJ |
| description | The paper aims to investigate social commerce systems from a systems thinking perspective. It proposes to model the social commerce process and outlines how Following, Communicating, Purchasing, and Sharing are systematically connected with each other in the social commerce process. The paper describes an exploratory review study using the systematic literature review method, including 384 social commerce research papers, which were published from 2011 to 2021. The data are refined by documentary analysis, including Study Selection Criteria and Quality Assessment processes. The paper systematically develops a conceptual framework for understanding social commerce. Previous research on social commerce mainly focuses on one or more particular key success factors (such as trust) in social commerce, and a few of them investigate social commerce as an integral business system. This review provides a more comprehensive basis for future social commerce research. |
| first_indexed | 2024-03-09T22:21:13Z |
| format | Article |
| id | doaj.art-6f726ad7b4754cbab7987205a40b7fde |
| institution | Directory Open Access Journal |
| issn | 2079-8954 |
| language | English |
| last_indexed | 2024-03-09T22:21:13Z |
| publishDate | 2022-04-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Systems |
| spelling | doaj.art-6f726ad7b4754cbab7987205a40b7fde2023-11-23T19:13:55ZengMDPI AGSystems2079-89542022-04-011035610.3390/systems10030056A Literature Review of Social Commerce Research from a Systems Thinking PerspectiveXintian Wang0Hai Wang1Caiming Zhang2Business School, Ningbo University, Ningbo 315211, ChinaSobey School of Business, Saint Mary’s University, Halifax, NS B3H 3C3, CanadaChina Information Research Center, China University of Labor Relations, Beijing 100089, ChinaThe paper aims to investigate social commerce systems from a systems thinking perspective. It proposes to model the social commerce process and outlines how Following, Communicating, Purchasing, and Sharing are systematically connected with each other in the social commerce process. The paper describes an exploratory review study using the systematic literature review method, including 384 social commerce research papers, which were published from 2011 to 2021. The data are refined by documentary analysis, including Study Selection Criteria and Quality Assessment processes. The paper systematically develops a conceptual framework for understanding social commerce. Previous research on social commerce mainly focuses on one or more particular key success factors (such as trust) in social commerce, and a few of them investigate social commerce as an integral business system. This review provides a more comprehensive basis for future social commerce research.https://www.mdpi.com/2079-8954/10/3/56social commercee-commercesocial mediabusiness modelnetwork steam |
| spellingShingle | Xintian Wang Hai Wang Caiming Zhang A Literature Review of Social Commerce Research from a Systems Thinking Perspective Systems social commerce e-commerce social media business model network steam |
| title | A Literature Review of Social Commerce Research from a Systems Thinking Perspective |
| title_full | A Literature Review of Social Commerce Research from a Systems Thinking Perspective |
| title_fullStr | A Literature Review of Social Commerce Research from a Systems Thinking Perspective |
| title_full_unstemmed | A Literature Review of Social Commerce Research from a Systems Thinking Perspective |
| title_short | A Literature Review of Social Commerce Research from a Systems Thinking Perspective |
| title_sort | literature review of social commerce research from a systems thinking perspective |
| topic | social commerce e-commerce social media business model network steam |
| url | https://www.mdpi.com/2079-8954/10/3/56 |
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