Framework for Effective Cross-border Knowledge Transfer

Effective cross-border knowledge transfer can help to improve the competitiveness of the multinational companies, improve production process or product development, lower the operation cost, reduce errors, and improve profitability. However, cross-border knowledge transfer has always been a challen...

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Main Authors: Chong Mahn Ling, Yuen Yee Yen, Wendy Teoh Ming Yen
Format: Article
Language:English
Published: EconJournals 2016-05-01
Series:International Review of Management and Marketing
Online Access:http://mail.econjournals.com/index.php/irmm/article/view/2477
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author Chong Mahn Ling
Yuen Yee Yen
Wendy Teoh Ming Yen
author_facet Chong Mahn Ling
Yuen Yee Yen
Wendy Teoh Ming Yen
author_sort Chong Mahn Ling
collection DOAJ
description Effective cross-border knowledge transfer can help to improve the competitiveness of the multinational companies, improve production process or product development, lower the operation cost, reduce errors, and improve profitability. However, cross-border knowledge transfer has always been a challenge for most of the companies especially when it involves communication and trust among a group of local and employees from different cultural background. Cultural diversity always causes the failure of knowledge transfer in actual implementation. Therefore, this study intends to propose a framework for managing cultural diversity and trust of cross-border knowledge transfer in Iskandar Development Region. The objective of this study is to propose a comprehensive framework to examine the key factors that affect employee's participation in cross-border knowledge transfer. Based on focus group study with management of selected multinational companies in Iskandar Development Region, a comprehensive research framework is developed with ten independent variables (individualism/ collectivism, power distance, uncertainty avoidance, affective/ neutral, achievement/ ascription, and monochronic/ polychromic, trust, attitude, social support, and facilitating conditions), and a dependent variable (participation in cross-border knowledge transfer).  Apart from contributing to the literature of knowledge management, the findings of the study also serve as a strong foundation for academics and future researchers to conduct future study in related industry and region. Keywords: Cross-border, knowledge transfer, framework, key factors. JEL Classifications: O1; O2; O4
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spelling doaj.art-6f7a2f129557417387376bff2f55e3ce2023-02-15T16:17:24ZengEconJournalsInternational Review of Management and Marketing2146-44052016-05-0164SFramework for Effective Cross-border Knowledge TransferChong Mahn LingYuen Yee YenWendy Teoh Ming Yen Effective cross-border knowledge transfer can help to improve the competitiveness of the multinational companies, improve production process or product development, lower the operation cost, reduce errors, and improve profitability. However, cross-border knowledge transfer has always been a challenge for most of the companies especially when it involves communication and trust among a group of local and employees from different cultural background. Cultural diversity always causes the failure of knowledge transfer in actual implementation. Therefore, this study intends to propose a framework for managing cultural diversity and trust of cross-border knowledge transfer in Iskandar Development Region. The objective of this study is to propose a comprehensive framework to examine the key factors that affect employee's participation in cross-border knowledge transfer. Based on focus group study with management of selected multinational companies in Iskandar Development Region, a comprehensive research framework is developed with ten independent variables (individualism/ collectivism, power distance, uncertainty avoidance, affective/ neutral, achievement/ ascription, and monochronic/ polychromic, trust, attitude, social support, and facilitating conditions), and a dependent variable (participation in cross-border knowledge transfer).  Apart from contributing to the literature of knowledge management, the findings of the study also serve as a strong foundation for academics and future researchers to conduct future study in related industry and region. Keywords: Cross-border, knowledge transfer, framework, key factors. JEL Classifications: O1; O2; O4 http://mail.econjournals.com/index.php/irmm/article/view/2477
spellingShingle Chong Mahn Ling
Yuen Yee Yen
Wendy Teoh Ming Yen
Framework for Effective Cross-border Knowledge Transfer
International Review of Management and Marketing
title Framework for Effective Cross-border Knowledge Transfer
title_full Framework for Effective Cross-border Knowledge Transfer
title_fullStr Framework for Effective Cross-border Knowledge Transfer
title_full_unstemmed Framework for Effective Cross-border Knowledge Transfer
title_short Framework for Effective Cross-border Knowledge Transfer
title_sort framework for effective cross border knowledge transfer
url http://mail.econjournals.com/index.php/irmm/article/view/2477
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