Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As

During an online webinar, a question and answer (Q&A) segment is a valuable time during which audience members can petition an institution’s hosting representatives to clarify, expand upon, or otherwise assist with questions or issues that remain after a presentation has been made. As would be t...

Full description

Bibliographic Details
Main Author: Allie Hope King
Format: Article
Language:English
Published: Columbia University Libraries 2019-05-01
Series:Studies in Applied Linguistics & TESOL
Online Access:https://journals.library.columbia.edu/index.php/SALT/article/view/1197
_version_ 1818824259053551616
author Allie Hope King
author_facet Allie Hope King
author_sort Allie Hope King
collection DOAJ
description During an online webinar, a question and answer (Q&A) segment is a valuable time during which audience members can petition an institution’s hosting representatives to clarify, expand upon, or otherwise assist with questions or issues that remain after a presentation has been made. As would be the case in any information-dissemination event, it is presumably important to all parties involved that these questions are handled in a satisfactory manner. The webinars in the present study are audio-only (i.e., video conferencing is not used), and audience members are limited to using a “chat” feature in order to pose questions (i.e., a call-in feature is not used). Within this particular dynamic, the moderator takes on a complex third-party role. On the one hand, she must act as the “voice” of the audience members, reading their written questions aloud for all to hear and serving as an interactional bridge between the other two parties; on the other hand, the moderator is also responsible for ensuring that the interaction runs smoothly and efficiently, and that all questions are addressed in a timely manner.
first_indexed 2024-12-18T23:53:01Z
format Article
id doaj.art-6f91b8fec968476b8df52e879a14430a
institution Directory Open Access Journal
issn 2689-193X
language English
last_indexed 2024-12-18T23:53:01Z
publishDate 2019-05-01
publisher Columbia University Libraries
record_format Article
series Studies in Applied Linguistics & TESOL
spelling doaj.art-6f91b8fec968476b8df52e879a14430a2022-12-21T20:46:49ZengColumbia University LibrariesStudies in Applied Linguistics & TESOL2689-193X2019-05-0118110.7916/salt.v18i1.1197Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&AsAllie Hope KingDuring an online webinar, a question and answer (Q&A) segment is a valuable time during which audience members can petition an institution’s hosting representatives to clarify, expand upon, or otherwise assist with questions or issues that remain after a presentation has been made. As would be the case in any information-dissemination event, it is presumably important to all parties involved that these questions are handled in a satisfactory manner. The webinars in the present study are audio-only (i.e., video conferencing is not used), and audience members are limited to using a “chat” feature in order to pose questions (i.e., a call-in feature is not used). Within this particular dynamic, the moderator takes on a complex third-party role. On the one hand, she must act as the “voice” of the audience members, reading their written questions aloud for all to hear and serving as an interactional bridge between the other two parties; on the other hand, the moderator is also responsible for ensuring that the interaction runs smoothly and efficiently, and that all questions are addressed in a timely manner.https://journals.library.columbia.edu/index.php/SALT/article/view/1197
spellingShingle Allie Hope King
Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As
Studies in Applied Linguistics & TESOL
title Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As
title_full Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As
title_fullStr Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As
title_full_unstemmed Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As
title_short Doing Being the Moderator: Use of “Respondent Selection” During Webinar Q&As
title_sort doing being the moderator use of respondent selection during webinar q as
url https://journals.library.columbia.edu/index.php/SALT/article/view/1197
work_keys_str_mv AT alliehopeking doingbeingthemoderatoruseofrespondentselectionduringwebinarqas