Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review

This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide.  This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases,...

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Main Authors: Zainal Putra, Jasman J. Ma’ruf, Mukhlis Yunus, Hamdi Harmen, Hanudin Amin
Format: Article
Language:Arabic
Published: Prodi Manajemen Pendidikan Islam Institut Pesantren KH Chalim Mojokerto 2023-02-01
Series:Nidhomul Haq
Subjects:
Online Access:https://www.e-journal.ikhac.ac.id/index.php/nidhomulhaq/article/view/3174
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author Zainal Putra
Jasman J. Ma’ruf
Mukhlis Yunus
Hamdi Harmen
Hanudin Amin
author_facet Zainal Putra
Jasman J. Ma’ruf
Mukhlis Yunus
Hamdi Harmen
Hanudin Amin
author_sort Zainal Putra
collection DOAJ
description This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide.  This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases, such as Scopus, PubMed, and Google Scholar, which were searched from 2008 to February 2022. The review method involves analyzing articles that examine the factors influencing employee job satisfaction in public sector organizations. Team members independently reviewed and determined each paper that met the inclusion criteria. Then we assessed the quality of the articles using a predetermined quality assessment instrument. Next, we perform data extraction. Finally, we conducted a comprehensive content analysis to categorize the factors related to employee job satisfaction. The results concluded that implementing appropriate leadership styles, prosocial behavior, rewards, organizational commitment, organizational justice, empowerment, emotional intelligence, and organizational communication can increase job satisfaction in public sector organizations. Toxic leadership style and job stress can reduce employee job satisfaction. Besides, we also revealed some inconsistencies in research results, which have provided research gaps for other researchers to follow up on in the future.
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spelling doaj.art-6fa9471ce35d45cba5f1c6b58e16f2152023-12-02T05:08:53ZaraProdi Manajemen Pendidikan Islam Institut Pesantren KH Chalim MojokertoNidhomul Haq2503-14812023-02-018110.31538/ndh.v8i1.3174Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic ReviewZainal Putra0Jasman J. Ma’ruf1Mukhlis Yunus2Hamdi Harmen3Hanudin Amin4Universitas Teuku Umar, IndonesiaUniversitas Syiah Kuala, IndonesiaUniversitas Syiah Kuala, IndonesiaUniversitas Syiah Kuala, IndonesiaUniversiti Malaysia Sabah, Labuan, Malaysia This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide.  This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases, such as Scopus, PubMed, and Google Scholar, which were searched from 2008 to February 2022. The review method involves analyzing articles that examine the factors influencing employee job satisfaction in public sector organizations. Team members independently reviewed and determined each paper that met the inclusion criteria. Then we assessed the quality of the articles using a predetermined quality assessment instrument. Next, we perform data extraction. Finally, we conducted a comprehensive content analysis to categorize the factors related to employee job satisfaction. The results concluded that implementing appropriate leadership styles, prosocial behavior, rewards, organizational commitment, organizational justice, empowerment, emotional intelligence, and organizational communication can increase job satisfaction in public sector organizations. Toxic leadership style and job stress can reduce employee job satisfaction. Besides, we also revealed some inconsistencies in research results, which have provided research gaps for other researchers to follow up on in the future. https://www.e-journal.ikhac.ac.id/index.php/nidhomulhaq/article/view/3174Job SatisfactionPublic Sector OrganizationsSystematic Review
spellingShingle Zainal Putra
Jasman J. Ma’ruf
Mukhlis Yunus
Hamdi Harmen
Hanudin Amin
Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review
Nidhomul Haq
Job Satisfaction
Public Sector Organizations
Systematic Review
title Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review
title_full Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review
title_fullStr Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review
title_full_unstemmed Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review
title_short Determinants of Job Satisfaction of Public Sector Organizations’ Employees in Six Continents: A Systematic Review
title_sort determinants of job satisfaction of public sector organizations employees in six continents a systematic review
topic Job Satisfaction
Public Sector Organizations
Systematic Review
url https://www.e-journal.ikhac.ac.id/index.php/nidhomulhaq/article/view/3174
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AT mukhlisyunus determinantsofjobsatisfactionofpublicsectororganizationsemployeesinsixcontinentsasystematicreview
AT hamdiharmen determinantsofjobsatisfactionofpublicsectororganizationsemployeesinsixcontinentsasystematicreview
AT hanudinamin determinantsofjobsatisfactionofpublicsectororganizationsemployeesinsixcontinentsasystematicreview