Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.

<h4>Background</h4>In response to longstanding concerns around the quality of female sterilization services provided at public health facilities in India, the Government of India issued standards and quality assurance guidelines for female sterilization services in 2014. However, impleme...

Full description

Bibliographic Details
Main Authors: Ashish Srivastava, Geeta Chhibber, Neeta Bhatnagar, Angela Nash-Mercado, Jyoti Samal, Bhagyashree Trivedi, Vinod Srivastava, Barbara Rawlins, Vivek Yadav, Bulbul Sood, Regien Biesma, Young-Mi Kim, Jelle Stekelenburg
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2020-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0244088
_version_ 1831716093272522752
author Ashish Srivastava
Geeta Chhibber
Neeta Bhatnagar
Angela Nash-Mercado
Jyoti Samal
Bhagyashree Trivedi
Vinod Srivastava
Barbara Rawlins
Vivek Yadav
Bulbul Sood
Regien Biesma
Young-Mi Kim
Jelle Stekelenburg
author_facet Ashish Srivastava
Geeta Chhibber
Neeta Bhatnagar
Angela Nash-Mercado
Jyoti Samal
Bhagyashree Trivedi
Vinod Srivastava
Barbara Rawlins
Vivek Yadav
Bulbul Sood
Regien Biesma
Young-Mi Kim
Jelle Stekelenburg
author_sort Ashish Srivastava
collection DOAJ
description <h4>Background</h4>In response to longstanding concerns around the quality of female sterilization services provided at public health facilities in India, the Government of India issued standards and quality assurance guidelines for female sterilization services in 2014. However, implementation remains a challenge. The Maternal and Child Survival Program rolled out a package of competency-based trainings, periodic mentoring, and easy-to-use job aids in parts of five states to increase service providers' adherence to key practices identified in the guidelines.<h4>Methods</h4>The study employed a before-and-after quasi-experimental design with a matched comparison arm to examine the effect of the intervention on provider practices in two states: Odisha and Chhattisgarh. Direct observations of female sterilization services were conducted in selected public health facilities, using a checklist of 30 key practices, at two points in time. Changes in adherence to key practices from baseline to endline were compared at 12 intervention and 12 comparison facilities using a difference in difference analysis.<h4>Results</h4>Several key practices were well-established prior to the intervention, with adherence levels over 90% at baseline, including hemoglobin and urine testing, use of sterile surgical gloves and instruments, and recommended surgical technique. However, adherence to many other practices was extremely low at baseline. The program significantly increased adherence to nine practices, including those related to ascertaining client's medical eligibility, client-provider interaction, the consent process, and post-operative care. The greatest improvement was observed in the provision of written instructions for clients prior to discharge. At endline, however, adherence remained below 50% for 14 practices.<h4>Conclusion</h4>Low adherence to key practices at baseline confirmed the need for quality improvement interventions in female sterilization services. While the intervention improved adherence to certain practices around admission and post-operative care, inadequate human resources and infrastructure, among other factors, may have blunted the impact of the intervention.
first_indexed 2024-12-21T00:32:14Z
format Article
id doaj.art-6fcc422df36c43ecba3880f021abf879
institution Directory Open Access Journal
issn 1932-6203
language English
last_indexed 2024-12-21T00:32:14Z
publishDate 2020-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj.art-6fcc422df36c43ecba3880f021abf8792022-12-21T19:21:51ZengPublic Library of Science (PLoS)PLoS ONE1932-62032020-01-011512e024408810.1371/journal.pone.0244088Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.Ashish SrivastavaGeeta ChhibberNeeta BhatnagarAngela Nash-MercadoJyoti SamalBhagyashree TrivediVinod SrivastavaBarbara RawlinsVivek YadavBulbul SoodRegien BiesmaYoung-Mi KimJelle Stekelenburg<h4>Background</h4>In response to longstanding concerns around the quality of female sterilization services provided at public health facilities in India, the Government of India issued standards and quality assurance guidelines for female sterilization services in 2014. However, implementation remains a challenge. The Maternal and Child Survival Program rolled out a package of competency-based trainings, periodic mentoring, and easy-to-use job aids in parts of five states to increase service providers' adherence to key practices identified in the guidelines.<h4>Methods</h4>The study employed a before-and-after quasi-experimental design with a matched comparison arm to examine the effect of the intervention on provider practices in two states: Odisha and Chhattisgarh. Direct observations of female sterilization services were conducted in selected public health facilities, using a checklist of 30 key practices, at two points in time. Changes in adherence to key practices from baseline to endline were compared at 12 intervention and 12 comparison facilities using a difference in difference analysis.<h4>Results</h4>Several key practices were well-established prior to the intervention, with adherence levels over 90% at baseline, including hemoglobin and urine testing, use of sterile surgical gloves and instruments, and recommended surgical technique. However, adherence to many other practices was extremely low at baseline. The program significantly increased adherence to nine practices, including those related to ascertaining client's medical eligibility, client-provider interaction, the consent process, and post-operative care. The greatest improvement was observed in the provision of written instructions for clients prior to discharge. At endline, however, adherence remained below 50% for 14 practices.<h4>Conclusion</h4>Low adherence to key practices at baseline confirmed the need for quality improvement interventions in female sterilization services. While the intervention improved adherence to certain practices around admission and post-operative care, inadequate human resources and infrastructure, among other factors, may have blunted the impact of the intervention.https://doi.org/10.1371/journal.pone.0244088
spellingShingle Ashish Srivastava
Geeta Chhibber
Neeta Bhatnagar
Angela Nash-Mercado
Jyoti Samal
Bhagyashree Trivedi
Vinod Srivastava
Barbara Rawlins
Vivek Yadav
Bulbul Sood
Regien Biesma
Young-Mi Kim
Jelle Stekelenburg
Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.
PLoS ONE
title Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.
title_full Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.
title_fullStr Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.
title_full_unstemmed Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.
title_short Effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in Chhattisgarh and Odisha states of India.
title_sort effectiveness of a quality improvement intervention to increase adherence to key practices during female sterilization services in chhattisgarh and odisha states of india
url https://doi.org/10.1371/journal.pone.0244088
work_keys_str_mv AT ashishsrivastava effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT geetachhibber effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT neetabhatnagar effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT angelanashmercado effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT jyotisamal effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT bhagyashreetrivedi effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT vinodsrivastava effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT barbararawlins effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT vivekyadav effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT bulbulsood effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT regienbiesma effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT youngmikim effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia
AT jellestekelenburg effectivenessofaqualityimprovementinterventiontoincreaseadherencetokeypracticesduringfemalesterilizationservicesinchhattisgarhandodishastatesofindia