Developing transparency through digital means? Examining institutional responses to civic technology in Latin America

A number of NGOs across the world currently develop digital tools to increase citizen interaction with official information. The successful operation of such tools depends on the expertise and efficiency of the NGO, and the willingness of institutions to disclose suitable information and data. It is...

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Main Author: Rebecca Rumbul
Format: Article
Language:English
Published: Danube-University Krems 2016-12-01
Series:JeDEM - eJournal of eDemocracy & Open Government
Subjects:
Online Access:https://jedem.org/index.php/jedem/article/view/439
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author Rebecca Rumbul
author_facet Rebecca Rumbul
author_sort Rebecca Rumbul
collection DOAJ
description A number of NGOs across the world currently develop digital tools to increase citizen interaction with official information. The successful operation of such tools depends on the expertise and efficiency of the NGO, and the willingness of institutions to disclose suitable information and data. It is this institutional interaction with civic technology that this study  examines. The research explores empirical interview data gathered from government officials, public servants, campaigners and NGO's involved in the development and implementation of civic technologies in Chile, Argentina and Mexico. The findings identify the impact these technologies have had upon government bureaucracy, and the existing barriers to openness created by institutionalised behaviours and norms. Institutionalised attitudes to information rights and conventions are shown to inform the approach that government bureaucracy takes in the provision of information, and institutionalised procedural behaviour is shown to be a factor in frustrating NGOs attempting to implement civic technology.
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spelling doaj.art-6ffbf255e331408d904ac7bca2ee27442022-12-22T03:36:57ZengDanube-University KremsJeDEM - eJournal of eDemocracy & Open Government2075-95172016-12-018310.29379/jedem.v8i3.439Developing transparency through digital means? Examining institutional responses to civic technology in Latin AmericaRebecca Rumbul0mySocietyA number of NGOs across the world currently develop digital tools to increase citizen interaction with official information. The successful operation of such tools depends on the expertise and efficiency of the NGO, and the willingness of institutions to disclose suitable information and data. It is this institutional interaction with civic technology that this study  examines. The research explores empirical interview data gathered from government officials, public servants, campaigners and NGO's involved in the development and implementation of civic technologies in Chile, Argentina and Mexico. The findings identify the impact these technologies have had upon government bureaucracy, and the existing barriers to openness created by institutionalised behaviours and norms. Institutionalised attitudes to information rights and conventions are shown to inform the approach that government bureaucracy takes in the provision of information, and institutionalised procedural behaviour is shown to be a factor in frustrating NGOs attempting to implement civic technology.https://jedem.org/index.php/jedem/article/view/439Civic TechnologyInstitutionsDigitalTransparency
spellingShingle Rebecca Rumbul
Developing transparency through digital means? Examining institutional responses to civic technology in Latin America
JeDEM - eJournal of eDemocracy & Open Government
Civic Technology
Institutions
Digital
Transparency
title Developing transparency through digital means? Examining institutional responses to civic technology in Latin America
title_full Developing transparency through digital means? Examining institutional responses to civic technology in Latin America
title_fullStr Developing transparency through digital means? Examining institutional responses to civic technology in Latin America
title_full_unstemmed Developing transparency through digital means? Examining institutional responses to civic technology in Latin America
title_short Developing transparency through digital means? Examining institutional responses to civic technology in Latin America
title_sort developing transparency through digital means examining institutional responses to civic technology in latin america
topic Civic Technology
Institutions
Digital
Transparency
url https://jedem.org/index.php/jedem/article/view/439
work_keys_str_mv AT rebeccarumbul developingtransparencythroughdigitalmeansexamininginstitutionalresponsestocivictechnologyinlatinamerica