Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts

When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfunctional epistemological approaches within the researc...

Full description

Bibliographic Details
Main Authors: Sarah Janböcke, Susanne Zajitschek
Format: Article
Language:English
Published: MDPI AG 2021-06-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/12/7/269
_version_ 1797528334797635584
author Sarah Janböcke
Susanne Zajitschek
author_facet Sarah Janböcke
Susanne Zajitschek
author_sort Sarah Janböcke
collection DOAJ
description When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfunctional epistemological approaches within the research and development process. Thus, ultimately leading to sustainable technology-distrust in work contexts. This is true for organizations that integrate new technologies and for organizations that invent them. Organizations in which we find failed technology development and integrations are, in their very nature, social systems. Nowadays, those complex social systems act within an even more complex environment. This urges the development of new anticipation methods for technology development and integration. Gathering of and dealing with complex information in the described context is what we call Anticipation Next. This explorative work uses existing literature from the adjoining research fields of system theory, organizational theory, and socio-technical research to combine various concepts. We deliberately aim at a networked way of thinking in scientific contexts and thus combine multidisciplinary subject areas in one paper to present an innovative way to deal with multi-faceted problems in a human-centred way. We end with suggesting a conceptual framework that should be used in the very early stages of technology development and integration in work contexts.
first_indexed 2024-03-10T09:56:45Z
format Article
id doaj.art-7010c9a53a4e4676bdf143d91f9f5a94
institution Directory Open Access Journal
issn 2078-2489
language English
last_indexed 2024-03-10T09:56:45Z
publishDate 2021-06-01
publisher MDPI AG
record_format Article
series Information
spelling doaj.art-7010c9a53a4e4676bdf143d91f9f5a942023-11-22T02:16:33ZengMDPI AGInformation2078-24892021-06-0112726910.3390/info12070269Anticipation Next: System-Sensitive Technology Development and Integration in Work ContextsSarah Janböcke0Susanne Zajitschek1SARAH JANBÖCKE Organisational Development and Research GmbH, 45219 Essen, GermanyOST Eastern Switzerland University of Applied Sciences, Departement Economics, 8640 Rapperswil, SwitzerlandWhen discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfunctional epistemological approaches within the research and development process. Thus, ultimately leading to sustainable technology-distrust in work contexts. This is true for organizations that integrate new technologies and for organizations that invent them. Organizations in which we find failed technology development and integrations are, in their very nature, social systems. Nowadays, those complex social systems act within an even more complex environment. This urges the development of new anticipation methods for technology development and integration. Gathering of and dealing with complex information in the described context is what we call Anticipation Next. This explorative work uses existing literature from the adjoining research fields of system theory, organizational theory, and socio-technical research to combine various concepts. We deliberately aim at a networked way of thinking in scientific contexts and thus combine multidisciplinary subject areas in one paper to present an innovative way to deal with multi-faceted problems in a human-centred way. We end with suggesting a conceptual framework that should be used in the very early stages of technology development and integration in work contexts.https://www.mdpi.com/2078-2489/12/7/269technology developmentcomplex systemswork technologywork HCIanticipationsystem theory
spellingShingle Sarah Janböcke
Susanne Zajitschek
Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts
Information
technology development
complex systems
work technology
work HCI
anticipation
system theory
title Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts
title_full Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts
title_fullStr Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts
title_full_unstemmed Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts
title_short Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts
title_sort anticipation next system sensitive technology development and integration in work contexts
topic technology development
complex systems
work technology
work HCI
anticipation
system theory
url https://www.mdpi.com/2078-2489/12/7/269
work_keys_str_mv AT sarahjanbocke anticipationnextsystemsensitivetechnologydevelopmentandintegrationinworkcontexts
AT susannezajitschek anticipationnextsystemsensitivetechnologydevelopmentandintegrationinworkcontexts