Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities
This study examines the efficacy of governance after the adoption of e-governance among Jordanian governmental organisations. E-government refers to ICT mechanisms which purportedly lead a better governance. Internal end-user satisfaction is one measure of the efficacy of internal e-governance. End...
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| Format: | Article |
| Language: | English |
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EconJournals
2017-03-01
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| Series: | International Review of Management and Marketing |
| Online Access: | https://econjournals.com/index.php/irmm/article/view/3851 |
| _version_ | 1828028541020667904 |
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| author | Ahnaf Ali Al-Smady |
| author_facet | Ahnaf Ali Al-Smady |
| author_sort | Ahnaf Ali Al-Smady |
| collection | DOAJ |
| description |
This study examines the efficacy of governance after the adoption of e-governance among Jordanian governmental organisations. E-government refers to ICT mechanisms which purportedly lead a better governance. Internal end-user satisfaction is one measure of the efficacy of internal e-governance. End-user satisfaction comprises content, accuracy, format, ease of use and timeliness. Different from existing academic research, the present study analyses the adoption of e-government among Jordanian governmental organisations. This topic has not previously been examined. A survey of at eight Jordanian governmental entities at the officers and directors level is employed as the data collection tool. T-test and non-parametric Wilcoxon-test are used to examine a cross section of data from eight Jordanian governmental entities to test the research hypotheses. The present study finds that there is a statistical difference of end-user satisfaction after e-government adoption in terms of content; accuracy; format; ease of use and timeliness. The paper makes a significant contribution by testing the improvements in governance after the adoption of e-government among Jordanian governmental entities. Furthermore, the paper enhances the understanding of Jordan's e-government programme.
Keywords: E-government, Governance, End-user Satisfaction.
JEL Classifications: M1, O32, O14
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| first_indexed | 2024-04-10T13:54:12Z |
| format | Article |
| id | doaj.art-7045d21fafef45a8961212899bcbc456 |
| institution | Directory Open Access Journal |
| issn | 2146-4405 |
| language | English |
| last_indexed | 2024-04-10T13:54:12Z |
| publishDate | 2017-03-01 |
| publisher | EconJournals |
| record_format | Article |
| series | International Review of Management and Marketing |
| spelling | doaj.art-7045d21fafef45a8961212899bcbc4562023-02-15T16:10:34ZengEconJournalsInternational Review of Management and Marketing2146-44052017-03-0172Governance Improvement Post E-government Adoption: A Case of Jordanian Public EntitiesAhnaf Ali Al-Smady0Applied Science Private University This study examines the efficacy of governance after the adoption of e-governance among Jordanian governmental organisations. E-government refers to ICT mechanisms which purportedly lead a better governance. Internal end-user satisfaction is one measure of the efficacy of internal e-governance. End-user satisfaction comprises content, accuracy, format, ease of use and timeliness. Different from existing academic research, the present study analyses the adoption of e-government among Jordanian governmental organisations. This topic has not previously been examined. A survey of at eight Jordanian governmental entities at the officers and directors level is employed as the data collection tool. T-test and non-parametric Wilcoxon-test are used to examine a cross section of data from eight Jordanian governmental entities to test the research hypotheses. The present study finds that there is a statistical difference of end-user satisfaction after e-government adoption in terms of content; accuracy; format; ease of use and timeliness. The paper makes a significant contribution by testing the improvements in governance after the adoption of e-government among Jordanian governmental entities. Furthermore, the paper enhances the understanding of Jordan's e-government programme. Keywords: E-government, Governance, End-user Satisfaction. JEL Classifications: M1, O32, O14 https://econjournals.com/index.php/irmm/article/view/3851 |
| spellingShingle | Ahnaf Ali Al-Smady Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities International Review of Management and Marketing |
| title | Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities |
| title_full | Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities |
| title_fullStr | Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities |
| title_full_unstemmed | Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities |
| title_short | Governance Improvement Post E-government Adoption: A Case of Jordanian Public Entities |
| title_sort | governance improvement post e government adoption a case of jordanian public entities |
| url | https://econjournals.com/index.php/irmm/article/view/3851 |
| work_keys_str_mv | AT ahnafalialsmady governanceimprovementpostegovernmentadoptionacaseofjordanianpublicentities |