A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums

Augmented reality (AR) technology has rapidly developed in recent years. This technology is widely used in various fields, including museum exhibitions, where people use it to experience art in a new way. While AR aims to realize the interaction between the virtual world and the real world, museums...

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Main Authors: Qianling Jiang, Jiangjie Chen, Yutong Wu, Chao Gu, Jie Sun
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/10/3/73
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author Qianling Jiang
Jiangjie Chen
Yutong Wu
Chao Gu
Jie Sun
author_facet Qianling Jiang
Jiangjie Chen
Yutong Wu
Chao Gu
Jie Sun
author_sort Qianling Jiang
collection DOAJ
description Augmented reality (AR) technology has rapidly developed in recent years. This technology is widely used in various fields, including museum exhibitions, where people use it to experience art in a new way. While AR aims to realize the interaction between the virtual world and the real world, museums use AR to develop new digital artwork from artifacts. When text descriptions are no longer attractive to the audience, museums need to add more sound effects to images and video dynamics to develop a sustainable way for the industry’s future. For the continued use of such technology and the better development of the museum industry, this study used a structural equation model to explore the influences on the continuance intention of museum AR technology through experiments and questionnaires. Furthermore, it established a model with six dimensions: interaction quality, information quality, information richness, satisfaction, perceived playfulness, and continuance intention. Moreover, the results of this study can serve as a reference for managers to promote the extensive application of AR technology in museum construction, thereby providing visitors with better experiences and satisfying their needs.
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spelling doaj.art-704964d70fe44c0d868e0bcf5c9eafc62023-11-23T19:14:12ZengMDPI AGSystems2079-89542022-06-011037310.3390/systems10030073A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in MuseumsQianling Jiang0Jiangjie Chen1Yutong Wu2Chao Gu3Jie Sun4School of Design, Jiangnan University, Wuxi 214122, ChinaSchool of Design, Jiangnan University, Wuxi 214122, ChinaCollege of Management, Shih Chien University, Taipei 10478, ChinaDepartment of Culture and Arts Management, Honam University, Gwangju 62399, KoreaDepartment of Culture and Arts Management, Honam University, Gwangju 62399, KoreaAugmented reality (AR) technology has rapidly developed in recent years. This technology is widely used in various fields, including museum exhibitions, where people use it to experience art in a new way. While AR aims to realize the interaction between the virtual world and the real world, museums use AR to develop new digital artwork from artifacts. When text descriptions are no longer attractive to the audience, museums need to add more sound effects to images and video dynamics to develop a sustainable way for the industry’s future. For the continued use of such technology and the better development of the museum industry, this study used a structural equation model to explore the influences on the continuance intention of museum AR technology through experiments and questionnaires. Furthermore, it established a model with six dimensions: interaction quality, information quality, information richness, satisfaction, perceived playfulness, and continuance intention. Moreover, the results of this study can serve as a reference for managers to promote the extensive application of AR technology in museum construction, thereby providing visitors with better experiences and satisfying their needs.https://www.mdpi.com/2079-8954/10/3/73augmented realitymuseumcontinuance intentioninteraction quality
spellingShingle Qianling Jiang
Jiangjie Chen
Yutong Wu
Chao Gu
Jie Sun
A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums
Systems
augmented reality
museum
continuance intention
interaction quality
title A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums
title_full A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums
title_fullStr A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums
title_full_unstemmed A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums
title_short A Study of Factors Influencing the Continuance Intention to the Usage of Augmented Reality in Museums
title_sort study of factors influencing the continuance intention to the usage of augmented reality in museums
topic augmented reality
museum
continuance intention
interaction quality
url https://www.mdpi.com/2079-8954/10/3/73
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