Creating a centralized social media recruitment service for research teams at the University of Michigan

Successful social media recruitment requires specific expertise and constant upkeep, placing an inordinate burden on study teams. Over half of the study teams at the University of Michigan (U-M) surveyed about recruitment assistance needs indicated that they wanted to use social media as a recruitme...

Full description

Bibliographic Details
Main Authors: Aalap Doshi, Lisa Connally, Anita Johnson, Abbey Skrzypek
Format: Article
Language:English
Published: Cambridge University Press 2021-01-01
Series:Journal of Clinical and Translational Science
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2059866120005403/type/journal_article
_version_ 1811156587243372544
author Aalap Doshi
Lisa Connally
Anita Johnson
Abbey Skrzypek
author_facet Aalap Doshi
Lisa Connally
Anita Johnson
Abbey Skrzypek
author_sort Aalap Doshi
collection DOAJ
description Successful social media recruitment requires specific expertise and constant upkeep, placing an inordinate burden on study teams. Over half of the study teams at the University of Michigan (U-M) surveyed about recruitment assistance needs indicated that they wanted to use social media as a recruitment strategy, but lacked the expertise to do so. We thus built a service to centralize social media recruitment across the university. This involved assembling the right expertise, creating a centralized social media profile, creating linkages to other digital recruitment platforms, building the financial structure, and operationalizing the service. So far, we have helped 94 study teams launch social media campaigns on Facebook and Instagram. These campaigns resulted in 1,653,675 users being reached, of which 20,546 users actively showed interest in participating in the corresponding studies. We followed 18 studies further, who reported a total of 345 social media participants as being enrolled, resulting in an average cost-per-contact (CPC) of $8.72 and an average cost-per-enrollee (CPE) of $55.21. The combination of communication expertise, streamlined administrative processes, and linkages to a centralized research participation registry has allowed us to help a large number of study teams seamlessly engage broad and diverse populations.
first_indexed 2024-04-10T04:53:43Z
format Article
id doaj.art-704a838054c74abebc7448f3e2b6c633
institution Directory Open Access Journal
issn 2059-8661
language English
last_indexed 2024-04-10T04:53:43Z
publishDate 2021-01-01
publisher Cambridge University Press
record_format Article
series Journal of Clinical and Translational Science
spelling doaj.art-704a838054c74abebc7448f3e2b6c6332023-03-09T12:31:03ZengCambridge University PressJournal of Clinical and Translational Science2059-86612021-01-01510.1017/cts.2020.540Creating a centralized social media recruitment service for research teams at the University of MichiganAalap Doshi0Lisa Connally1Anita Johnson2Abbey Skrzypek3Michigan Institute for Clinical and Health Research (MICHR), University of Michigan, Ann Arbor, MI, USAMichigan Institute for Clinical and Health Research (MICHR), University of Michigan, Ann Arbor, MI, USAMichigan Institute for Clinical and Health Research (MICHR), University of Michigan, Ann Arbor, MI, USAMichigan Institute for Clinical and Health Research (MICHR), University of Michigan, Ann Arbor, MI, USASuccessful social media recruitment requires specific expertise and constant upkeep, placing an inordinate burden on study teams. Over half of the study teams at the University of Michigan (U-M) surveyed about recruitment assistance needs indicated that they wanted to use social media as a recruitment strategy, but lacked the expertise to do so. We thus built a service to centralize social media recruitment across the university. This involved assembling the right expertise, creating a centralized social media profile, creating linkages to other digital recruitment platforms, building the financial structure, and operationalizing the service. So far, we have helped 94 study teams launch social media campaigns on Facebook and Instagram. These campaigns resulted in 1,653,675 users being reached, of which 20,546 users actively showed interest in participating in the corresponding studies. We followed 18 studies further, who reported a total of 345 social media participants as being enrolled, resulting in an average cost-per-contact (CPC) of $8.72 and an average cost-per-enrollee (CPE) of $55.21. The combination of communication expertise, streamlined administrative processes, and linkages to a centralized research participation registry has allowed us to help a large number of study teams seamlessly engage broad and diverse populations.https://www.cambridge.org/core/product/identifier/S2059866120005403/type/journal_articleRecruitmentsocial mediarecruitment platformregistryFacebook
spellingShingle Aalap Doshi
Lisa Connally
Anita Johnson
Abbey Skrzypek
Creating a centralized social media recruitment service for research teams at the University of Michigan
Journal of Clinical and Translational Science
Recruitment
social media
recruitment platform
registry
Facebook
title Creating a centralized social media recruitment service for research teams at the University of Michigan
title_full Creating a centralized social media recruitment service for research teams at the University of Michigan
title_fullStr Creating a centralized social media recruitment service for research teams at the University of Michigan
title_full_unstemmed Creating a centralized social media recruitment service for research teams at the University of Michigan
title_short Creating a centralized social media recruitment service for research teams at the University of Michigan
title_sort creating a centralized social media recruitment service for research teams at the university of michigan
topic Recruitment
social media
recruitment platform
registry
Facebook
url https://www.cambridge.org/core/product/identifier/S2059866120005403/type/journal_article
work_keys_str_mv AT aalapdoshi creatingacentralizedsocialmediarecruitmentserviceforresearchteamsattheuniversityofmichigan
AT lisaconnally creatingacentralizedsocialmediarecruitmentserviceforresearchteamsattheuniversityofmichigan
AT anitajohnson creatingacentralizedsocialmediarecruitmentserviceforresearchteamsattheuniversityofmichigan
AT abbeyskrzypek creatingacentralizedsocialmediarecruitmentserviceforresearchteamsattheuniversityofmichigan