Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model

Organizations have been taking advantage of e-business as an innovative opportunity to improve business results, but small companies have not been adopting this tool as quickly as large corporations. There are several studies on the adoption of e-business in developed countries, but there are fewer...

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Main Authors: Silvia Novaes Zilber, José Braz de Araújo
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2012-07-01
Series:Journal of Technology Management & Innovation
Subjects:
Online Access:https://www.jotmi.org/index.php/GT/article/view/915
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author Silvia Novaes Zilber
José Braz de Araújo
author_facet Silvia Novaes Zilber
José Braz de Araújo
author_sort Silvia Novaes Zilber
collection DOAJ
description Organizations have been taking advantage of e-business as an innovative opportunity to improve business results, but small companies have not been adopting this tool as quickly as large corporations. There are several studies on the adoption of e-business in developed countries, but there are fewer studies in emerging Latin American countries. Thus, the goal of this study was to describe the business model of small companies that have adopted e-business (an innovation to this segment) in an emerging Latin American country. For that, we used a quantitative approach trough a survey data. Main results: the owners/shareholders play a central role in making decisions about the adoption of e-business; the main value delivered from using the internet was improved brand and/or product awareness. The companies using e-business achieved increase in business and an expanded geographic scope of sales. The main difficulties encountered were training personnel to work on the internet and defining which web activities can lead to achieve strategic objectives.
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spelling doaj.art-70633a7997bd4d1b8cd2de4f2643a17a2023-04-11T20:01:58ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242012-07-017210.4067/S0718-27242012000200009702Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business ModelSilvia Novaes Zilber0José Braz de Araújo1UNINOVEUninoveOrganizations have been taking advantage of e-business as an innovative opportunity to improve business results, but small companies have not been adopting this tool as quickly as large corporations. There are several studies on the adoption of e-business in developed countries, but there are fewer studies in emerging Latin American countries. Thus, the goal of this study was to describe the business model of small companies that have adopted e-business (an innovation to this segment) in an emerging Latin American country. For that, we used a quantitative approach trough a survey data. Main results: the owners/shareholders play a central role in making decisions about the adoption of e-business; the main value delivered from using the internet was improved brand and/or product awareness. The companies using e-business achieved increase in business and an expanded geographic scope of sales. The main difficulties encountered were training personnel to work on the internet and defining which web activities can lead to achieve strategic objectives.https://www.jotmi.org/index.php/GT/article/view/915InnovationE-businessSmall CompaniesEmerging CountryBusiness Model
spellingShingle Silvia Novaes Zilber
José Braz de Araújo
Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model
Journal of Technology Management & Innovation
Innovation
E-business
Small Companies
Emerging Country
Business Model
title Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model
title_full Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model
title_fullStr Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model
title_full_unstemmed Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model
title_short Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model
title_sort small companies innovations in emerging countries e business adoption and its business model
topic Innovation
E-business
Small Companies
Emerging Country
Business Model
url https://www.jotmi.org/index.php/GT/article/view/915
work_keys_str_mv AT silvianovaeszilber smallcompaniesinnovationsinemergingcountriesebusinessadoptionanditsbusinessmodel
AT josebrazdearaujo smallcompaniesinnovationsinemergingcountriesebusinessadoptionanditsbusinessmodel