The Impact of Service Quality through Customer Satisfaction on Customer Loyalty

The Impact of Service Quality through Customer Satisfaction on Customer Loyalty

The research aims to recognize the impact of the quality of service through customer satisfaction that is given by the employees of the customer loyalty at UD. Keraton Workshop and its influence on customer loyalty at UD. Keraton Workshop. Data processing techniques using SPSS data analysis. The pop...

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Bibliographic Details
Main Authors: Ishak Sagala, Yuniman Zebua, Abd Halim
Format: Article
Language:Arabic
Published: Prodi Manajemen Pendidikan Islam Institut Pesantren KH Chalim Mojokerto 2021-07-01
Series:Nidhomul Haq
Subjects:
Customer Satisfaction
Customer Loyalty
Service Quality
Online Access:https://e-journal.ikhac.ac.id/index.php/nidhomulhaq/article/view/1430

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