Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach

This research was aimed at investigating the impact of multifocal organizational justice on Organizational Citizenship Behaviors (OCBs). Using convenience sampling, a questionnaire was administered to (330) employees in Jordanian pharmaceutical industry companies. The research adopted well validated...

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Main Authors: Asaad Hameed Al-ali, Lubna Khalid Qalaja, Ayman Abu-Rumman
Format: Article
Language:English
Published: Taylor & Francis Group 2019-01-01
Series:Cogent Business & Management
Subjects:
Online Access:http://dx.doi.org/10.1080/23311975.2019.1698792
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author Asaad Hameed Al-ali
Lubna Khalid Qalaja
Ayman Abu-Rumman
author_facet Asaad Hameed Al-ali
Lubna Khalid Qalaja
Ayman Abu-Rumman
author_sort Asaad Hameed Al-ali
collection DOAJ
description This research was aimed at investigating the impact of multifocal organizational justice on Organizational Citizenship Behaviors (OCBs). Using convenience sampling, a questionnaire was administered to (330) employees in Jordanian pharmaceutical industry companies. The research adopted well validated measures for multifocal organizational justice (distributive, procedural, and interpersonal) and also for measuring OCBs. The results of hierarchical multiple regression analysis showed that overall organizational justice predicted (40%) of the variance in OCBs. Agent-referenced organizational justice was found to be a stronger predictor of OCBs than system-referenced organizational justice. Moreover, this research has pinpointed interpersonal justice as being the strongest predictor of OCBs. The research recommended the Jordanian pharmaceutical industry companies retain and employ direct supervisors who have the necessary awareness and understanding of the importance of their role in encouraging OCBs as well as the necessary experience for this role.
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spelling doaj.art-70fd9a9f946d45fc81a6e7455c34972c2022-12-21T21:21:10ZengTaylor & Francis GroupCogent Business & Management2331-19752019-01-016110.1080/23311975.2019.16987921698792Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approachAsaad Hameed Al-ali0Lubna Khalid Qalaja1Ayman Abu-Rumman2Al-Ahliyya Amman UniversityAl-Ahliyya Amman UniversityAl-Ahliyya Amman UniversityThis research was aimed at investigating the impact of multifocal organizational justice on Organizational Citizenship Behaviors (OCBs). Using convenience sampling, a questionnaire was administered to (330) employees in Jordanian pharmaceutical industry companies. The research adopted well validated measures for multifocal organizational justice (distributive, procedural, and interpersonal) and also for measuring OCBs. The results of hierarchical multiple regression analysis showed that overall organizational justice predicted (40%) of the variance in OCBs. Agent-referenced organizational justice was found to be a stronger predictor of OCBs than system-referenced organizational justice. Moreover, this research has pinpointed interpersonal justice as being the strongest predictor of OCBs. The research recommended the Jordanian pharmaceutical industry companies retain and employ direct supervisors who have the necessary awareness and understanding of the importance of their role in encouraging OCBs as well as the necessary experience for this role.http://dx.doi.org/10.1080/23311975.2019.1698792organizational justiceorganizational citizenship behaviors (ocbs)agent referenced justicesystem referenced justicejordanian pharmaceutical industry
spellingShingle Asaad Hameed Al-ali
Lubna Khalid Qalaja
Ayman Abu-Rumman
Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
Cogent Business & Management
organizational justice
organizational citizenship behaviors (ocbs)
agent referenced justice
system referenced justice
jordanian pharmaceutical industry
title Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
title_full Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
title_fullStr Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
title_full_unstemmed Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
title_short Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
title_sort justice in organizations and its impact on organizational citizenship behaviors a multidimensional approach
topic organizational justice
organizational citizenship behaviors (ocbs)
agent referenced justice
system referenced justice
jordanian pharmaceutical industry
url http://dx.doi.org/10.1080/23311975.2019.1698792
work_keys_str_mv AT asaadhameedalali justiceinorganizationsanditsimpactonorganizationalcitizenshipbehaviorsamultidimensionalapproach
AT lubnakhalidqalaja justiceinorganizationsanditsimpactonorganizationalcitizenshipbehaviorsamultidimensionalapproach
AT aymanaburumman justiceinorganizationsanditsimpactonorganizationalcitizenshipbehaviorsamultidimensionalapproach