Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.

<h4>Objective</h4>To measure the situation of the non-prescription sale of antibiotics and the service quality of community pharmacies in Guangzhou, China.<h4>Methods</h4>A simulated client method was conducted to estimate the non-prescription sale of antibiotics and service...

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Main Authors: Lishan Kuang, Yizhuo Liu, Wei Wei, Xueqing Song, Xiaoqian Li, Qiqi Liu, Weimin Hong, Qian Liu, Jingwei Li, Zhongwei Chen, Yu Fang, Sujian Xia
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2020-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0243555
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author Lishan Kuang
Yizhuo Liu
Wei Wei
Xueqing Song
Xiaoqian Li
Qiqi Liu
Weimin Hong
Qian Liu
Jingwei Li
Zhongwei Chen
Yu Fang
Sujian Xia
author_facet Lishan Kuang
Yizhuo Liu
Wei Wei
Xueqing Song
Xiaoqian Li
Qiqi Liu
Weimin Hong
Qian Liu
Jingwei Li
Zhongwei Chen
Yu Fang
Sujian Xia
author_sort Lishan Kuang
collection DOAJ
description <h4>Objective</h4>To measure the situation of the non-prescription sale of antibiotics and the service quality of community pharmacies in Guangzhou, China.<h4>Methods</h4>A simulated client method was conducted to estimate the non-prescription sale of antibiotics and service quality based on scenarios about adult acute upper respiratory tract infection in 2019. A total of 595 community pharmacies from 11 districts were investigated in Guangzhou, China. We used binary logistic regression to evaluate the factors associated with the non-prescription sale of antibiotics.<h4>Results</h4>The proportion of non-prescription dispensing of antibiotics was 63.1% in Guangzhou, China, with a higher incidence of antibiotic dispensing without prescription in outer districts (69.3%). Cephalosporin (44.1%) and Amoxicillin (39.0%) were sold more often than other antibiotics. Chain pharmacies had better performance on the prescription sale of antibiotics and service quality. Traditional Chinese medicine was commonly recommended by pharmacy staff.<h4>Conclusion</h4>Since the non-prescription sale of antibiotics is prevalent in Guangzhou, effective solutions should be determined. Strengthened public awareness and regulatory system innovation are needed.
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spelling doaj.art-711fab3d18cf485c8a315730a11195aa2022-12-21T17:16:28ZengPublic Library of Science (PLoS)PLoS ONE1932-62032020-01-011512e024355510.1371/journal.pone.0243555Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.Lishan KuangYizhuo LiuWei WeiXueqing SongXiaoqian LiQiqi LiuWeimin HongQian LiuJingwei LiZhongwei ChenYu FangSujian Xia<h4>Objective</h4>To measure the situation of the non-prescription sale of antibiotics and the service quality of community pharmacies in Guangzhou, China.<h4>Methods</h4>A simulated client method was conducted to estimate the non-prescription sale of antibiotics and service quality based on scenarios about adult acute upper respiratory tract infection in 2019. A total of 595 community pharmacies from 11 districts were investigated in Guangzhou, China. We used binary logistic regression to evaluate the factors associated with the non-prescription sale of antibiotics.<h4>Results</h4>The proportion of non-prescription dispensing of antibiotics was 63.1% in Guangzhou, China, with a higher incidence of antibiotic dispensing without prescription in outer districts (69.3%). Cephalosporin (44.1%) and Amoxicillin (39.0%) were sold more often than other antibiotics. Chain pharmacies had better performance on the prescription sale of antibiotics and service quality. Traditional Chinese medicine was commonly recommended by pharmacy staff.<h4>Conclusion</h4>Since the non-prescription sale of antibiotics is prevalent in Guangzhou, effective solutions should be determined. Strengthened public awareness and regulatory system innovation are needed.https://doi.org/10.1371/journal.pone.0243555
spellingShingle Lishan Kuang
Yizhuo Liu
Wei Wei
Xueqing Song
Xiaoqian Li
Qiqi Liu
Weimin Hong
Qian Liu
Jingwei Li
Zhongwei Chen
Yu Fang
Sujian Xia
Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.
PLoS ONE
title Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.
title_full Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.
title_fullStr Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.
title_full_unstemmed Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.
title_short Non-prescription sale of antibiotics and service quality in community pharmacies in Guangzhou, China: A simulated client method.
title_sort non prescription sale of antibiotics and service quality in community pharmacies in guangzhou china a simulated client method
url https://doi.org/10.1371/journal.pone.0243555
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