ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS

The beneficial effects of thermal water on health make the spa resorts an important attraction for tourists. They can relax or benefit from comprehensive recovery treatments, and also, they can make hiking in the surrounding areas. The spa tourism in the Felix Spa - 1 Mai Spa area is supported, besi...

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Main Authors: ŢARCĂ Naiana, POPA Adela, TARCZA Teodora
Format: Article
Language:deu
Published: University of Oradea 2019-12-01
Series:Annals of the University of Oradea: Economic Science
Subjects:
Online Access:http://anale.steconomiceuoradea.ro/volume/2019/n2/034.pdf
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author ŢARCĂ Naiana
POPA Adela
TARCZA Teodora
author_facet ŢARCĂ Naiana
POPA Adela
TARCZA Teodora
author_sort ŢARCĂ Naiana
collection DOAJ
description The beneficial effects of thermal water on health make the spa resorts an important attraction for tourists. They can relax or benefit from comprehensive recovery treatments, and also, they can make hiking in the surrounding areas. The spa tourism in the Felix Spa - 1 Mai Spa area is supported, besides hotels, by many guesthouses. Most of the tourists are searching for information online, using online services for booking or paying. Therefore, it is of great importance the way in which the guesthouses are signaling their presence online and the tools they use. In this paper, we present the results of the analysis made for several websites of different guesthouses in the Felix Spa - 1Mai Spa area. In analyzing web sites, we mainly considered online tools regarding customer loyalty. We also have tracked the extent to which each of the categories of instruments considered is used by the guesthouses.
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spelling doaj.art-7137c05dc6034f2c83efb06549b65ef12022-12-21T20:03:06ZdeuUniversity of OradeaAnnals of the University of Oradea: Economic Science1222-569X1582-54502019-12-01282340347ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLSŢARCĂ Naiana0POPA Adela1TARCZA Teodora2Faculty of Economic Sciences, University of Oradea, Oradea, Romania Faculty of Economic Sciences, University of Oradea, Oradea, RomaniaFaculty of Economic Sciences, University of Oradea, Oradea, RomaniaThe beneficial effects of thermal water on health make the spa resorts an important attraction for tourists. They can relax or benefit from comprehensive recovery treatments, and also, they can make hiking in the surrounding areas. The spa tourism in the Felix Spa - 1 Mai Spa area is supported, besides hotels, by many guesthouses. Most of the tourists are searching for information online, using online services for booking or paying. Therefore, it is of great importance the way in which the guesthouses are signaling their presence online and the tools they use. In this paper, we present the results of the analysis made for several websites of different guesthouses in the Felix Spa - 1Mai Spa area. In analyzing web sites, we mainly considered online tools regarding customer loyalty. We also have tracked the extent to which each of the categories of instruments considered is used by the guesthouses.http://anale.steconomiceuoradea.ro/volume/2019/n2/034.pdfonline presence; online tools; customer satisfaction and loyalty tools; digital marketing
spellingShingle ŢARCĂ Naiana
POPA Adela
TARCZA Teodora
ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS
Annals of the University of Oradea: Economic Science
online presence; online tools; customer satisfaction and loyalty tools; digital marketing
title ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS
title_full ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS
title_fullStr ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS
title_full_unstemmed ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS
title_short ASPECTS REGARDING THE WAY IN WHICH GUESTHOUSES IN FELIX SPA AND 1 MAI SPA USE THE ONLINE TOOLS
title_sort aspects regarding the way in which guesthouses in felix spa and 1 mai spa use the online tools
topic online presence; online tools; customer satisfaction and loyalty tools; digital marketing
url http://anale.steconomiceuoradea.ro/volume/2019/n2/034.pdf
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AT tarczateodora aspectsregardingthewayinwhichguesthousesinfelixspaand1maispausetheonlinetools