Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review

Abstract Objective This systematic literature review aims to demonstrate how Artificial Intelligence (AI) is currently used in emergency departments (ED) and how it alters the work design of ED clinicians. AI is still new and unknown to many healthcare professionals in emergency care, leading to unf...

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Main Authors: Albert Boonstra, Mente Laven
Format: Article
Language:English
Published: BMC 2022-05-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-022-08070-7
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author Albert Boonstra
Mente Laven
author_facet Albert Boonstra
Mente Laven
author_sort Albert Boonstra
collection DOAJ
description Abstract Objective This systematic literature review aims to demonstrate how Artificial Intelligence (AI) is currently used in emergency departments (ED) and how it alters the work design of ED clinicians. AI is still new and unknown to many healthcare professionals in emergency care, leading to unfamiliarity with its capabilities. Method Various criteria were used to establish the suitability of the articles to answer the research question. This study was based on 34 selected peer-reviewed papers on the use of Artificial Intelligence (AI) in the Emergency Department (ED), published in the last five years. Drawing on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, all articles were scanned, read full-text, and analyzed afterward. Results The majority of the AI applications consisted of AI-based tools to aid with clinical decisions and to relieve overcrowded EDs of their burden. AI support was mostly offered during triage, the moment that sets the patient trajectory. There is ample evidence that AI-based applications could improve the clinical decision-making process. Conclusion The use of AI in EDs is still in its nascent stages. Many studies focus on the question of whether AI has clinical utility, such as decision support, improving resource allocation, reducing diagnostic errors, and promoting proactivity. Some studies suggest that AI-based tools essentially have the ability to outperform human skills. However, it is evident from the literature that current technology does not have the aims or power to do so. Nevertheless, AI-based tools can impact clinician work design in the ED by providing support with clinical decisions, which could ultimately help alleviate a portion of the increasing clinical burden.
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spelling doaj.art-71387e50ea4346c28a204e6926e8ab7c2022-12-22T00:31:19ZengBMCBMC Health Services Research1472-69632022-05-0122111010.1186/s12913-022-08070-7Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature reviewAlbert Boonstra0Mente Laven1Faculty of Economics and Business, University of GroningenFaculty of Economics and Business, University of GroningenAbstract Objective This systematic literature review aims to demonstrate how Artificial Intelligence (AI) is currently used in emergency departments (ED) and how it alters the work design of ED clinicians. AI is still new and unknown to many healthcare professionals in emergency care, leading to unfamiliarity with its capabilities. Method Various criteria were used to establish the suitability of the articles to answer the research question. This study was based on 34 selected peer-reviewed papers on the use of Artificial Intelligence (AI) in the Emergency Department (ED), published in the last five years. Drawing on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, all articles were scanned, read full-text, and analyzed afterward. Results The majority of the AI applications consisted of AI-based tools to aid with clinical decisions and to relieve overcrowded EDs of their burden. AI support was mostly offered during triage, the moment that sets the patient trajectory. There is ample evidence that AI-based applications could improve the clinical decision-making process. Conclusion The use of AI in EDs is still in its nascent stages. Many studies focus on the question of whether AI has clinical utility, such as decision support, improving resource allocation, reducing diagnostic errors, and promoting proactivity. Some studies suggest that AI-based tools essentially have the ability to outperform human skills. However, it is evident from the literature that current technology does not have the aims or power to do so. Nevertheless, AI-based tools can impact clinician work design in the ED by providing support with clinical decisions, which could ultimately help alleviate a portion of the increasing clinical burden.https://doi.org/10.1186/s12913-022-08070-7Artificial IntelligenceCliniciansEmergency departmentMachine LearningWork design
spellingShingle Albert Boonstra
Mente Laven
Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
BMC Health Services Research
Artificial Intelligence
Clinicians
Emergency department
Machine Learning
Work design
title Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
title_full Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
title_fullStr Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
title_full_unstemmed Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
title_short Influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
title_sort influence of artificial intelligence on the work design of emergency department clinicians a systematic literature review
topic Artificial Intelligence
Clinicians
Emergency department
Machine Learning
Work design
url https://doi.org/10.1186/s12913-022-08070-7
work_keys_str_mv AT albertboonstra influenceofartificialintelligenceontheworkdesignofemergencydepartmentcliniciansasystematicliteraturereview
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