Can knowledge management influence firms' performance?
The aim of this paper is to analyze the influence of knowledge management on business performance. First, a review of the literature has been made, in order to define the most common dimensions of knowledge management and results for subsequent measurement. The dimensions of knowledge management hav...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidad del País Vasco (UPV/EHU)
2013-01-01
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| Series: | Management Letters/Cuadernos de Gestión |
| Subjects: | |
| Online Access: | http://www.ehu.es/cuadernosdegestion/revista/index.php/en/numeros?a=da&y=2013&v=13&n=1&o=6 |
| _version_ | 1818160105424683008 |
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| author | Mariano García-Fernández Juan José Tarí Guilló |
| author_facet | Mariano García-Fernández Juan José Tarí Guilló |
| author_sort | Mariano García-Fernández |
| collection | DOAJ |
| description | The aim of this paper is to analyze the influence of knowledge management on business performance. First, a review of the literature has been made, in order to define the most common dimensions of knowledge management and results for subsequent measurement. The dimensions of knowledge management have been: creation, storage and transfer and the application and use of knowledge. Information acquisition, dissemination and interpretation have been used as measures for the creation of knowledge. Also, empowerment, teamwork and commitment to knowledge have been used as measures of implementation and use of knowledge. The dimensions of the results used have been: operating results, financial and innovation. The methodology used is based on case study, through primary and secondary data. The results show that knowledge management influences operating results, but also financial and innovation results. Thus, the companies studied which have a higher degree of knowledge management through teamwork, increased empowerment, flexibility in decision-making and a general view of the company, including practices, obtain better results regarding operation, but also financial and innovation results. |
| first_indexed | 2024-12-11T15:56:35Z |
| format | Article |
| id | doaj.art-71438ddcfcec4334a84bf7e640b94848 |
| institution | Directory Open Access Journal |
| issn | 1131-6837 1988-2157 |
| language | English |
| last_indexed | 2024-12-11T15:56:35Z |
| publishDate | 2013-01-01 |
| publisher | Universidad del País Vasco (UPV/EHU) |
| record_format | Article |
| series | Management Letters/Cuadernos de Gestión |
| spelling | doaj.art-71438ddcfcec4334a84bf7e640b948482022-12-22T00:59:25ZengUniversidad del País Vasco (UPV/EHU)Management Letters/Cuadernos de Gestión1131-68371988-21572013-01-01131151176Can knowledge management influence firms' performance?Mariano García-FernándezJuan José Tarí GuillóThe aim of this paper is to analyze the influence of knowledge management on business performance. First, a review of the literature has been made, in order to define the most common dimensions of knowledge management and results for subsequent measurement. The dimensions of knowledge management have been: creation, storage and transfer and the application and use of knowledge. Information acquisition, dissemination and interpretation have been used as measures for the creation of knowledge. Also, empowerment, teamwork and commitment to knowledge have been used as measures of implementation and use of knowledge. The dimensions of the results used have been: operating results, financial and innovation. The methodology used is based on case study, through primary and secondary data. The results show that knowledge management influences operating results, but also financial and innovation results. Thus, the companies studied which have a higher degree of knowledge management through teamwork, increased empowerment, flexibility in decision-making and a general view of the company, including practices, obtain better results regarding operation, but also financial and innovation results.http://www.ehu.es/cuadernosdegestion/revista/index.php/en/numeros?a=da&y=2013&v=13&n=1&o=6Knowledge managementorganizational learninglearning organizationorganizational knowledgeperformanceinnovation |
| spellingShingle | Mariano García-Fernández Juan José Tarí Guilló Can knowledge management influence firms' performance? Management Letters/Cuadernos de Gestión Knowledge management organizational learning learning organization organizational knowledge performance innovation |
| title | Can knowledge management influence firms' performance? |
| title_full | Can knowledge management influence firms' performance? |
| title_fullStr | Can knowledge management influence firms' performance? |
| title_full_unstemmed | Can knowledge management influence firms' performance? |
| title_short | Can knowledge management influence firms' performance? |
| title_sort | can knowledge management influence firms performance |
| topic | Knowledge management organizational learning learning organization organizational knowledge performance innovation |
| url | http://www.ehu.es/cuadernosdegestion/revista/index.php/en/numeros?a=da&y=2013&v=13&n=1&o=6 |
| work_keys_str_mv | AT marianogarciafernandez canknowledgemanagementinfluencefirmsperformance AT juanjosetariguillo canknowledgemanagementinfluencefirmsperformance |