A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency

Performance assessment can play an effective role in providing quality services in healthcare organizations. To develop and compete, hospitals need a performance evaluation system to measure the effectiveness and efficiency of their programs, processes, and workforce. However, hospital data are ofte...

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Main Author: Mohammad Izadikhah
Format: Article
Language:English
Published: Elsevier 2022-11-01
Series:Healthcare Analytics
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772442522000120
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author Mohammad Izadikhah
author_facet Mohammad Izadikhah
author_sort Mohammad Izadikhah
collection DOAJ
description Performance assessment can play an effective role in providing quality services in healthcare organizations. To develop and compete, hospitals need a performance evaluation system to measure the effectiveness and efficiency of their programs, processes, and workforce. However, hospital data are often uncertain, imprecise, or unknown. In this paper, a fuzzy stochastic data envelopment analysis (DEA) method based on the slacks-based measure of efficiency (SBM) is presented and employed to evaluate the performance of 11 hospitals in an urban setting. Due to the multiplicity of the initially identified criteria, an integrated algorithm based on Decision-Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Network Process (ANP) is used to determine the main and effective criteria. The result of the algorithm shows that the criterion “total inpatient visits” is the most important criterion in this evaluation. Finally, the proposed model is implemented based on different levels of significance, and the performance of each unit is determined in uncertain conditions.
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spelling doaj.art-71a00cefc2cb4cbda3905541a6723eab2022-12-22T04:20:11ZengElsevierHealthcare Analytics2772-44252022-11-012100038A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiencyMohammad Izadikhah0Department of Mathematics, College of Science, Arak Branch, Islamic Azad University, Arak, IranPerformance assessment can play an effective role in providing quality services in healthcare organizations. To develop and compete, hospitals need a performance evaluation system to measure the effectiveness and efficiency of their programs, processes, and workforce. However, hospital data are often uncertain, imprecise, or unknown. In this paper, a fuzzy stochastic data envelopment analysis (DEA) method based on the slacks-based measure of efficiency (SBM) is presented and employed to evaluate the performance of 11 hospitals in an urban setting. Due to the multiplicity of the initially identified criteria, an integrated algorithm based on Decision-Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Network Process (ANP) is used to determine the main and effective criteria. The result of the algorithm shows that the criterion “total inpatient visits” is the most important criterion in this evaluation. Finally, the proposed model is implemented based on different levels of significance, and the performance of each unit is determined in uncertain conditions.http://www.sciencedirect.com/science/article/pii/S2772442522000120Data envelopment analysis (DEA)Slacks-based measure of efficiency (SBM)Health assessmentFuzzy stochastic programmingDecision-making trial and evaluation laboratory (DEMATEL)Analytic Network Process (ANP)
spellingShingle Mohammad Izadikhah
A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency
Healthcare Analytics
Data envelopment analysis (DEA)
Slacks-based measure of efficiency (SBM)
Health assessment
Fuzzy stochastic programming
Decision-making trial and evaluation laboratory (DEMATEL)
Analytic Network Process (ANP)
title A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency
title_full A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency
title_fullStr A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency
title_full_unstemmed A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency
title_short A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency
title_sort fuzzy stochastic slacks based data envelopment analysis model with application to healthcare efficiency
topic Data envelopment analysis (DEA)
Slacks-based measure of efficiency (SBM)
Health assessment
Fuzzy stochastic programming
Decision-making trial and evaluation laboratory (DEMATEL)
Analytic Network Process (ANP)
url http://www.sciencedirect.com/science/article/pii/S2772442522000120
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