Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study

Abstract Background Indigenous peoples in Canada experience higher rates of diabetes and worse outcomes than non-Indigenous populations in Canada. Strategies are needed to address underlying health inequities and improve access to quality diabetes care. As part of the national FORGE AHEAD Research P...

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Main Authors: Meghan Fournie, Shannon L. Sibbald, Stewart B. Harris
Format: Article
Language:English
Published: BMC 2023-05-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-09442-3
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author Meghan Fournie
Shannon L. Sibbald
Stewart B. Harris
author_facet Meghan Fournie
Shannon L. Sibbald
Stewart B. Harris
author_sort Meghan Fournie
collection DOAJ
description Abstract Background Indigenous peoples in Canada experience higher rates of diabetes and worse outcomes than non-Indigenous populations in Canada. Strategies are needed to address underlying health inequities and improve access to quality diabetes care. As part of the national FORGE AHEAD Research Program, this study explores two primary healthcare teams’ quality improvement (QI) process of developing and implementing strategies to improve the quality of diabetes care in First Nations communities in Canada. Methods This study utilized a community-based participatory and qualitative case study methodology. Multiple qualitative data sources were analyzed to understand: (1) how knowledge and information was used to inform the teams’ QI process; (2) how the process was influenced by the context of primary care services within communities; and (3) the factors that supported or hindered their QI process. Results The findings of this study demonstrate how teams drew upon multiple sources of knowledge and information to inform their QI work, the importance of strengthening relationships and building relationships with the community, the influence of organizational support and capacity, and the key factors that facilitated QI efforts. Conclusions This study contributes to the ongoing calls for research in understanding the process and factors affecting the implementation of QI strategies, particularly within Indigenous communities. The knowledge generated may help inform community action and the future development, implementation and scale-up of QI programs in Indigenous communities in Canada and globally.
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spelling doaj.art-71ded58d7c324a70ab3e7eea30b22cc22023-05-14T11:12:30ZengBMCBMC Health Services Research1472-69632023-05-0123111310.1186/s12913-023-09442-3Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case studyMeghan Fournie0Shannon L. Sibbald1Stewart B. Harris2Western UniversityFaculty of Health Sciences, Western UniversityDepartment of Family Medicine, Schulich School of Medicine & Dentistry, Western UniversityAbstract Background Indigenous peoples in Canada experience higher rates of diabetes and worse outcomes than non-Indigenous populations in Canada. Strategies are needed to address underlying health inequities and improve access to quality diabetes care. As part of the national FORGE AHEAD Research Program, this study explores two primary healthcare teams’ quality improvement (QI) process of developing and implementing strategies to improve the quality of diabetes care in First Nations communities in Canada. Methods This study utilized a community-based participatory and qualitative case study methodology. Multiple qualitative data sources were analyzed to understand: (1) how knowledge and information was used to inform the teams’ QI process; (2) how the process was influenced by the context of primary care services within communities; and (3) the factors that supported or hindered their QI process. Results The findings of this study demonstrate how teams drew upon multiple sources of knowledge and information to inform their QI work, the importance of strengthening relationships and building relationships with the community, the influence of organizational support and capacity, and the key factors that facilitated QI efforts. Conclusions This study contributes to the ongoing calls for research in understanding the process and factors affecting the implementation of QI strategies, particularly within Indigenous communities. The knowledge generated may help inform community action and the future development, implementation and scale-up of QI programs in Indigenous communities in Canada and globally.https://doi.org/10.1186/s12913-023-09442-3Chronic diseaseDiabetesIndigenousPrimary healthcareQuality improvementQualitative
spellingShingle Meghan Fournie
Shannon L. Sibbald
Stewart B. Harris
Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study
BMC Health Services Research
Chronic disease
Diabetes
Indigenous
Primary healthcare
Quality improvement
Qualitative
title Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study
title_full Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study
title_fullStr Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study
title_full_unstemmed Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study
title_short Exploring quality improvement for diabetes care in First Nations communities in Canada: a multiple case study
title_sort exploring quality improvement for diabetes care in first nations communities in canada a multiple case study
topic Chronic disease
Diabetes
Indigenous
Primary healthcare
Quality improvement
Qualitative
url https://doi.org/10.1186/s12913-023-09442-3
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