Exploring the facet of elderly care centre in multiethnic Malaysia
Purpose – Malaysia is considered to be a relatively young country as compared to other older countries such as Japan, China and Australia in terms of the ageing population. However, until 2035, Malaysia will be in the ageing group countries as 15% of the entire population will be above 60 years of a...
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| Format: | Article |
| Language: | English |
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Emerald Publishing
2022-04-01
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| Series: | PSU Research Review |
| Subjects: | |
| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/PRR-05-2020-0013/full/pdf?title=exploring-the-facet-of-elderly-care-centre-in-multiethnic-malaysia |
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| author | Filzah Md Isa Shaista Noor Goh Wei Wei Sharifah Diyana Binti Syed Hussain Hairunnisa Mohamad Ibrahim Muhd Afiq Syazwan Ahmdon |
| author_facet | Filzah Md Isa Shaista Noor Goh Wei Wei Sharifah Diyana Binti Syed Hussain Hairunnisa Mohamad Ibrahim Muhd Afiq Syazwan Ahmdon |
| author_sort | Filzah Md Isa |
| collection | DOAJ |
| description | Purpose – Malaysia is considered to be a relatively young country as compared to other older countries such as Japan, China and Australia in terms of the ageing population. However, until 2035, Malaysia will be in the ageing group countries as 15% of the entire population will be above 60 years of age. This situation is quite alarming as more and more ageing care centres will be required to fulfill the ongoing demands of the ageing population. The elderly care centres in Malaysia are categorised as public (sponsored by the government), private, and charity based that comes under religious centres. Currently, there are about 365 registered elderly care centres working in the main states of Malaysia, including Sabah and Sarawak, two states of the East Malaysia. Due to the importance of ageing population issues, the present study is conducted to explore the demographics facet of Malaysian’s elderly care centres. The main reason behind that lies on the fact that many of these centres are still labelled as being not well equipped and lacking behind in trained staff, equipment and also suffering from severe financial constraints but some still capable of working on a sustainability basis. Design/methodology/approach – Qualitative Research Strategy has been adopted, and 28 centres throughout Malaysia are included in this study. About 18 Operators from different centres and 15 caregivers were interviewed to get the holistic view of ageing care and facilities in their respective centres. Findings – The results highlight that the majority of centres are not receiving any financial help from the government, and few centres are doing small business such as supplying consumable medical and non-medical items and providing renting and rehabilitation centres facilities to sustain. The caregivers are facing issues such as excess workload, less salary, peer conflicts and non-cooperative centre leadership. Originality/value – The present study may help to provide useful information to the policymakers, which enables them to formulate the strategies for ageing care centres in Malaysia. As this study provides insight of components that have an impact on the overall wellbeing of elderly care centres, hence, it could help the care services providers to act as a rising star for Malaysian’s social life comfort. |
| first_indexed | 2024-04-11T09:09:27Z |
| format | Article |
| id | doaj.art-71e113e433e244e18470c1e3f4eb32d7 |
| institution | Directory Open Access Journal |
| issn | 2399-1747 2398-4007 |
| language | English |
| last_indexed | 2024-04-11T09:09:27Z |
| publishDate | 2022-04-01 |
| publisher | Emerald Publishing |
| record_format | Article |
| series | PSU Research Review |
| spelling | doaj.art-71e113e433e244e18470c1e3f4eb32d72022-12-22T04:32:32ZengEmerald PublishingPSU Research Review2399-17472398-40072022-04-0161173810.1108/PRR-05-2020-0013653880Exploring the facet of elderly care centre in multiethnic MalaysiaFilzah Md Isa0Shaista Noor1Goh Wei Wei2Sharifah Diyana Binti Syed Hussain3Hairunnisa Mohamad Ibrahim4Muhd Afiq Syazwan Ahmdon5Faculty of Business, Taylor’s University, Selangor Darul Ehsan, MalaysiaFaculty of Business, Taylor’s University, Selangor Darul Ehsan, MalaysiaSchool of Computer Science and Engineering, Taylor’s University, Selangor Darul Ehsan, MalaysiaFaculty of Business, Taylor’s University, Selangor Darul Ehsan, MalaysiaPre-University Studies, Taylors College, Selangor Darul Ehsan, MalaysiaTaylor’s University, Selangor Darul Ehsan, MalaysiaPurpose – Malaysia is considered to be a relatively young country as compared to other older countries such as Japan, China and Australia in terms of the ageing population. However, until 2035, Malaysia will be in the ageing group countries as 15% of the entire population will be above 60 years of age. This situation is quite alarming as more and more ageing care centres will be required to fulfill the ongoing demands of the ageing population. The elderly care centres in Malaysia are categorised as public (sponsored by the government), private, and charity based that comes under religious centres. Currently, there are about 365 registered elderly care centres working in the main states of Malaysia, including Sabah and Sarawak, two states of the East Malaysia. Due to the importance of ageing population issues, the present study is conducted to explore the demographics facet of Malaysian’s elderly care centres. The main reason behind that lies on the fact that many of these centres are still labelled as being not well equipped and lacking behind in trained staff, equipment and also suffering from severe financial constraints but some still capable of working on a sustainability basis. Design/methodology/approach – Qualitative Research Strategy has been adopted, and 28 centres throughout Malaysia are included in this study. About 18 Operators from different centres and 15 caregivers were interviewed to get the holistic view of ageing care and facilities in their respective centres. Findings – The results highlight that the majority of centres are not receiving any financial help from the government, and few centres are doing small business such as supplying consumable medical and non-medical items and providing renting and rehabilitation centres facilities to sustain. The caregivers are facing issues such as excess workload, less salary, peer conflicts and non-cooperative centre leadership. Originality/value – The present study may help to provide useful information to the policymakers, which enables them to formulate the strategies for ageing care centres in Malaysia. As this study provides insight of components that have an impact on the overall wellbeing of elderly care centres, hence, it could help the care services providers to act as a rising star for Malaysian’s social life comfort.https://www.emerald.com/insight/content/doi/10.1108/PRR-05-2020-0013/full/pdf?title=exploring-the-facet-of-elderly-care-centre-in-multiethnic-malaysiaageingcare centrecaregiversoperatorsmalaysia |
| spellingShingle | Filzah Md Isa Shaista Noor Goh Wei Wei Sharifah Diyana Binti Syed Hussain Hairunnisa Mohamad Ibrahim Muhd Afiq Syazwan Ahmdon Exploring the facet of elderly care centre in multiethnic Malaysia PSU Research Review ageing care centre caregivers operators malaysia |
| title | Exploring the facet of elderly care centre in multiethnic Malaysia |
| title_full | Exploring the facet of elderly care centre in multiethnic Malaysia |
| title_fullStr | Exploring the facet of elderly care centre in multiethnic Malaysia |
| title_full_unstemmed | Exploring the facet of elderly care centre in multiethnic Malaysia |
| title_short | Exploring the facet of elderly care centre in multiethnic Malaysia |
| title_sort | exploring the facet of elderly care centre in multiethnic malaysia |
| topic | ageing care centre caregivers operators malaysia |
| url | https://www.emerald.com/insight/content/doi/10.1108/PRR-05-2020-0013/full/pdf?title=exploring-the-facet-of-elderly-care-centre-in-multiethnic-malaysia |
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