Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice
Objective: In this article we present a conceptual framework for enhancing effective healthcare communication in Australia and Aotearoa New Zealand. Methods: Through an iterative, deliberative dialogue approach, we, as experts from a variety of health professions and academic disciplines, worked tog...
| Main Authors: | , , , , , , , , , , , , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2023-12-01
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| Series: | PEC Innovation |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772628223001012 |
| _version_ | 1827577189944524800 |
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| author | Sarah J. White Brendan Condon Philippa Ditton-Phare Natalie Dodd John Gilroy Deborah Hersh Debra Kerr Kelly Lambert Zachary E. McPherson Judy Mullan Shannon Saad Maria Stubbe Matthew Warren-James Kristie R. Weir Conor Gilligan |
| author_facet | Sarah J. White Brendan Condon Philippa Ditton-Phare Natalie Dodd John Gilroy Deborah Hersh Debra Kerr Kelly Lambert Zachary E. McPherson Judy Mullan Shannon Saad Maria Stubbe Matthew Warren-James Kristie R. Weir Conor Gilligan |
| author_sort | Sarah J. White |
| collection | DOAJ |
| description | Objective: In this article we present a conceptual framework for enhancing effective healthcare communication in Australia and Aotearoa New Zealand. Methods: Through an iterative, deliberative dialogue approach, we, as experts from a variety of health professions and academic disciplines, worked together to identify core values and considerations for healthcare communication across numerous health professions and disciplines and within research, teaching, policy, and practice contexts. Results: The framework developed includes five core values at its centre: equitable, inclusive, evidence-based, collaborative, reflective. Around this are concentric circles showing key elements of collaborators, modality, context, and purpose. Each of these is explored. Conclusion: This work may support benchmarking for healthcare providers, researchers, policymakers, and educators across a breadth of professions to help improve communication in clinical practice. The framework will also help to identify areas across disciplines that are shared and potentially idiosyncratic for various professions to promote interprofessional recognition, education, and collaboration. Innovation: This framework is designed to start conversations, to form the foundation of a dialogue about the priorities and key considerations for developing teaching curricula, professional development, and research programs related to healthcare communication, providing a set of values specifically for the unique contexts of Australia and Aotearoa New Zealand. It can also be used to guide interdisciplinary healthcare professionals in advancing research, teaching, policy, and practice related to healthcare communication. |
| first_indexed | 2024-03-08T21:23:16Z |
| format | Article |
| id | doaj.art-7222b209b1324290a8362bcc93d44c19 |
| institution | Directory Open Access Journal |
| issn | 2772-6282 |
| language | English |
| last_indexed | 2024-03-08T21:23:16Z |
| publishDate | 2023-12-01 |
| publisher | Elsevier |
| record_format | Article |
| series | PEC Innovation |
| spelling | doaj.art-7222b209b1324290a8362bcc93d44c192023-12-21T07:38:55ZengElsevierPEC Innovation2772-62822023-12-013100221Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practiceSarah J. White0Brendan Condon1Philippa Ditton-Phare2Natalie Dodd3John Gilroy4Deborah Hersh5Debra Kerr6Kelly Lambert7Zachary E. McPherson8Judy Mullan9Shannon Saad10Maria Stubbe11Matthew Warren-James12Kristie R. Weir13Conor Gilligan14Centre for Social Impact, University of New South Wales, Sydney, Australia; Corresponding author at: Centre for Social Impact, 704, Level 7, Science Engineering Building (E8), The University of New South Wales, Sydney, NSW 2052, Australia.Warrnambool Clinical School, Deakin University, Warrnambool, AustraliaSchool of Medicine & Public Health, The University of Newcastle, Newcastle, AustraliaSchool of Nursing, Midwifery and Paramedicine, University of Sunshine Coast, Sippy Downs, AustraliaFaculty of Medicine and Health, University of Sydney, Sydney, AustraliaCurtin School of Allied Health, Curtin University, Perth, AustraliaInstitute for Healthcare Transformation, Centre for Quality and Patient Safety, School of Nursing and Midwifery, Deakin University, Geelong, AustraliaSchool of Medical, Indigenous and Health Sciences, University of Wollongong, Wollongong, AustraliaChildren's Hospital at Westmead, Sydney, AustraliaGraduate School of Medicine, University of Wollongong, Wollongong, AustraliaRPA Virtual Hospital, Sydney Local Health District, Sydney, AustraliaDepartment of Primary Health Care and General Practice, University of Otago, Wellington, New ZealandSchool of Nursing, Midwifery and Paramedicine, University of Sunshine Coast, Sippy Downs, AustraliaSydney School of Public Health, University of Sydney, Sydney, Australia and Institute of Primary Health Care BIHAM, University of Bern, Bern, SwitzerlandSchool of Medicine & Public Health, The University of Newcastle, Newcastle, AustraliaObjective: In this article we present a conceptual framework for enhancing effective healthcare communication in Australia and Aotearoa New Zealand. Methods: Through an iterative, deliberative dialogue approach, we, as experts from a variety of health professions and academic disciplines, worked together to identify core values and considerations for healthcare communication across numerous health professions and disciplines and within research, teaching, policy, and practice contexts. Results: The framework developed includes five core values at its centre: equitable, inclusive, evidence-based, collaborative, reflective. Around this are concentric circles showing key elements of collaborators, modality, context, and purpose. Each of these is explored. Conclusion: This work may support benchmarking for healthcare providers, researchers, policymakers, and educators across a breadth of professions to help improve communication in clinical practice. The framework will also help to identify areas across disciplines that are shared and potentially idiosyncratic for various professions to promote interprofessional recognition, education, and collaboration. Innovation: This framework is designed to start conversations, to form the foundation of a dialogue about the priorities and key considerations for developing teaching curricula, professional development, and research programs related to healthcare communication, providing a set of values specifically for the unique contexts of Australia and Aotearoa New Zealand. It can also be used to guide interdisciplinary healthcare professionals in advancing research, teaching, policy, and practice related to healthcare communication.http://www.sciencedirect.com/science/article/pii/S2772628223001012AustraliaNew ZealandCommunication educationCommunication policyCommunication practiceCommunication research |
| spellingShingle | Sarah J. White Brendan Condon Philippa Ditton-Phare Natalie Dodd John Gilroy Deborah Hersh Debra Kerr Kelly Lambert Zachary E. McPherson Judy Mullan Shannon Saad Maria Stubbe Matthew Warren-James Kristie R. Weir Conor Gilligan Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice PEC Innovation Australia New Zealand Communication education Communication policy Communication practice Communication research |
| title | Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice |
| title_full | Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice |
| title_fullStr | Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice |
| title_full_unstemmed | Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice |
| title_short | Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice |
| title_sort | enhancing effective healthcare communication in australia and aotearoa new zealand considerations for research teaching policy and practice |
| topic | Australia New Zealand Communication education Communication policy Communication practice Communication research |
| url | http://www.sciencedirect.com/science/article/pii/S2772628223001012 |
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